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Email: CE Human Services
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Leah MacCharles
Program Manager
Phone: 905-575-1212 ext. 4536
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Mohawk College, at its sole discretion, reserves the right to alter information, including but not limited to, modifying program availability, program length, campus locations, or curriculum, or to adjust fees, admission requirements, policies or procedures at any time. The College would make such changes to meet competencies in the job market and/or as prescribed by its governing Ministry, or for budgetary reasons or for other reasons it deems necessary. The College reserves the right to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. Prompt notice will be given to all affected applicants and students. The College shall not accept any liability for the consequences of these changes.

Workplace Leadership Certificate

PROGRAM DESCRIPTION

STAY COMPETITIVE! Supervisors from all employment sectors acknowledge the value of "people skills" training. Here's your opportunity to develop a personal toolkit for performance enhancement and augment your employment profile. Choose the workshops of most benefit in attaining your professional and personal goals.

A variety of workshops will be offered each semester. Complete workshops in single units, or work towards the Workplace Leadership Certificate (15 workshops required).

WORKSHOPS INCLUDE:

Course Number
Course Name
PERSGI050 Assertiveness for Professionals 
PERS10008 Assertiveness for Professionals 2 
PERS10011 Assertiveness for Professionals 3
PERS10013 Center Stage
MGMTSSP05 Change Management
COMMSSC12 Communication Skills 1
COMMSSC46 Communication Skills 2 *
PSOL10005 Creative Problem Solving Techniques 1
PSOL10008 Creative Problem Solving Techniques 2 *
MRKTSSP04 Customer Service 1
MRKT10015 Customer Service 2 *
MRKT10016 Customer Service 3 *
CONFSSP88 Dealing With Difficult People
MGMTSSP64 Effective Meetings
MGMTSSPC9 Effective Writing Skills
LAWSSSPC6 Ethics in the Workplace
COMM10022 Interviewing Skills - Workplace Leadership
MGMTSSE17 Leadership Development 1
MGMTSSE18 Leadership Development 2 *
PERS10012 Looking Within
CONFSSPA5 Managing Conflict in the Workplace
MGMTSSC89 Personal & Professional Development
HMNSSSC71 Relationship Building
MGMTSSPC7 Supervision Skills 1
MGMTSSPD7 Supervision Skills 2 *
MGMTSSC11 Team Skills 1
MGMTSSC14 Team Skills 2 *
MGMT10106 Time Management 
EDUCSSPA1 Training Techniques
MGMT10070 Workplace Coaching
MGMTSSC87 Workplace Diversity
HRES10006 Workplace Legislation 1
HRES10007 Workplace Legislation 2 *
* LEVEL 1 COURSES MUST BE COMPLETED BEFORE REGISTERING IN SUBSEQUENT LEVELS

CAREER OUTCOMES

Upon program completion, employment may be found in the following areas: