Workplace Leadership Certificate
Credential: Ontario College Certificate
Program Number: 120
PROGRAM DESCRIPTION
STAY COMPETITIVE! Supervisors from all employment sectors acknowledge the value of "people skills" training. Here's your opportunity to develop a personal toolkit for performance enhancement and augment your employment profile. Choose the workshops of most benefit in attaining your professional and personal goals.
A variety of workshops will be offered each semester. Complete workshops in single units, or work towards the Workplace Leadership Certificate (15 workshops required).
WORKSHOPS INCLUDE:
| Course Number |
Course Name |
|---|---|
| PERSGI050 | Assertiveness for Professionals |
| PERS10008 | Assertiveness for Professionals 2 |
| PERS10011 | Assertiveness for Professionals 3 |
| PERS10013 | Center Stage |
| MGMTSSP05 | Change Management |
| COMMSSC12 | Communication Skills 1 |
| COMMSSC46 | Communication Skills 2 * |
| PSOL10005 | Creative Problem Solving Techniques 1 |
| PSOL10008 | Creative Problem Solving Techniques 2 * |
| MRKTSSP04 | Customer Service 1 |
| MRKT10015 | Customer Service 2 * |
| MRKT10016 | Customer Service 3 * |
| CONFSSP88 | Dealing With Difficult People |
| MGMTSSP64 | Effective Meetings |
| MGMTSSPC9 | Effective Writing Skills |
| LAWSSSPC6 | Ethics in the Workplace |
| COMM10022 | Interviewing Skills - Workplace Leadership |
| MGMTSSE17 | Leadership Development 1 |
| MGMTSSE18 | Leadership Development 2 * |
| PERS10012 | Looking Within |
| CONFSSPA5 | Managing Conflict in the Workplace |
| MGMTSSC89 | Personal & Professional Development |
| HMNSSSC71 | Relationship Building |
| MGMTSSPC7 | Supervision Skills 1 |
| MGMTSSPD7 | Supervision Skills 2 * |
| MGMTSSC11 | Team Skills 1 |
| MGMTSSC14 | Team Skills 2 * |
| MGMT10106 | Time Management |
| EDUCSSPA1 | Training Techniques |
| MGMT10070 | Workplace Coaching |
| MGMTSSC87 | Workplace Diversity |
| HRES10006 | Workplace Legislation 1 |
| HRES10007 | Workplace Legislation 2 * |
| * LEVEL 1 COURSES MUST BE COMPLETED BEFORE REGISTERING IN SUBSEQUENT LEVELS | |
CAREER OUTCOMES
Upon program completion, employment may be found in the following areas:
- Retail : store/assistant/training/area/visual managers, keyholders.
- Manufacturing : supervisors, department managers.
- Office : supervisors, department/training managers.










