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Technical Support Courses

Attain the technical skills and knowledge that technology support analysts need to support staff who deliver quick, informed solutions to desktop-related problems and, as well, support standard application development and implementation projects.

A+ Essentials-Hardware - COMP10108

Develop understanding of typical PC components and their relationships to the computer's operating system and peripherals. Gain experience in diagnosis and troubleshooting, and preparing for the A+ hardware certification exam. 

A + Essentials - Operation System Software - COMP10121

Complete this course and A+ Essentials - Hardware to validate knowledge of computer operating systems, including installation, repair, configuring, troubleshooting, preventive maintenance, security and soft skills. Prerequisite: A+ Essentials Hardware (COMP10108).