Medical Clerk - 991

Mohawk College Certificate
Online
Learn the intricacies of becoming a Medical Clerk!
Secretary answering phone
Overview

Central to the smooth function of a medical institution, including doctors’ offices, health clinics and other health care organizations, Medical Clerks are good communicators, have a high attention to detail and are excellent typists.

Learn the basics of common medical conditions, communicating effectively in a medical setting, proper medical terminology, including spelling and pronunciation, and gain an understanding of medical tests and surgical procedures.

Led by instructors with industry expertise, courses in this program are offered in a flexible, part-time, online and interactive format that may include face-to-face live video conferencing, allowing you to learn in an engaging environment, without interrupting your current employment.

You do not need to apply to begin this program, simply ensure you meet the admission requirements (listed on the Admissions & Registration tab) and then you may register for any available courses.

If you have any questions about this program, please do not hesitate to reach out to us!


Faculty Bios

Lisa Dunlop

Lisa Dunlop

Lisa has taught a variety of courses including Basic Word, Investigative Procedures, Automated Hospital Systems, and Medical Terminology 1. Lisa has over twenty years of experience in the Medical field and has worked in the Cardiology, OB/GYN, and Infectious Diseases departments. Lisa has worked in the Gastroenterology department as a Medical Administrative Assistant for the last thirteen years at McMaster University. Lisa enjoys bringing her real life work situations to the classroom and providing examples so students are able to relate what she is teaching to the jobs students are working toward.

Sarah Zabolotney

Sarah Zabolotney

Sarah has taught both Medical Terminology 1 and 2 courses at Mohawk College. Sarah is a Mohawk Alumni as she completed her Office Administration-Medical diploma and Teaching the Adult Learner Certificate at Mohawk College. Sarah has worked in the medical office setting in a few roles including positions in the Intensive Care Unit and the Critical Care Unit at St. Joseph's Healthcare Hamilton. Sarah is currently working in Perioperative Services at Hamilton Health Sciences as their Program Administrator for the Operating Room, Post-Anesthetic Care Unit, Same Day Surgery Unit and Pre-operative Clinic. Sarah won the Perioperative Services Excellence Award for her tremendous work.

Program Contact
Continuing Education Business

The list of scheduled course offerings for this program is below. Please note that all offerings are subject to change. Not every course is offered every semester, so please consider this schedule when planning your academic path.

Program Length

Approximately 16 to 30 months
Cost

~$425 per course + textbooks

Intakes Fall, Winter, Spring
Application Process Students can register without applying

 

Medical Terminology 1 must be taken before Medical Terminology 2. The remaining courses may be taken in any order.

Course Code Course Name Fall Winter Spring
OADMOA323 Medical Terminology 1 Online Online Online
OADMOA324 Medical Terminology 2 Online Online Online
HSCI10002 Medical Conditions for Medical Office Professionals Online Online Online
HSCI10024 Pharmacology for the Medical Office Online Online Online
HSCI10025 Understanding Medical Tests for Medical Office Staff Online Online Online
HSCI10026 Understanding Surgical Procedures for Medical Office Staff Online Online Online
COMM10021 Working And Communicating in A Medical Setting Online Online Online
  • Ontario Secondary School Diploma (OSSD) or equivalent (Mohawk Academic Upgrading, GED) OR 19 years of age or older.
  • Grade 12 English comprehension, reading and writing, or equivalency
  • Basic computer skills
  • Experience in the health care setting is always an asset
  • Medical Keyboarding (KEYB10005) is recommended

You do not need to apply to begin this program. Start by ensuring you meet the admission requirements listed above and then register for the courses listed in the Program of Studies when they are offered.  Some courses have prerequisites, so please check the Program of Studies for details. Find out how to register for a course.

Industries of Employment:

With the skills and knowledge you will receive in these courses, you will be eligible to work in:

  • Doctors' offices
  • Health clinics
  • Health care organizations

Occupational Categories:

Medical clerks are also referred to as ward, unit, or floor secretaries, assistants, or administrative assistants

The program of studies displayed below applies to students starting the program in the 2018/19 academic year. Students who began in other academic years may require different courses to be eligible to graduate. If you have questions regarding a strategy for completion contact Continuing Education - Business.

Click on the Course number or Course title for more information on each course.

Visit the Mohawk College Bookstore Textbook Search (opens in new window) for information on textbooks.

This entire Program of Studies has 7 courses and courses are approximately 5-10 hours of work per week. Every course in this program is offered every semester. For more information on our annual course offering schedule, please view this link.

NOTE: Medical Terminology II – Pronunciation is not equivalent to Medical Terminology 2 – OADMOA324

Mandatory Courses

Register Course number Course title Course Hours
Course description: Develop your communication skills, with emphasis on verbal and nonverbal communication, communication systems, ethical behaviour, confidentiality, stress and time management, hospital organization and human relations.
Credits: 3
Course description: Examine common medical conditions and review pertinent anatomy and physiology. Consider the relationship of aging on the body’s systems. Open to those currently working in healthcare or those interested in this career direction.
Credits: 3
Course description: Develop an understanding of how drugs work, drug classifications, methods of administration, and the major drug groups affecting the various body systems. Of interest to those currently employed, or aspiring to employment, in health related areas.
Credits: 3
Course description: Enhance your understanding of the nature, purpose and requirements of common medical tests to assist patients before, during and after testing. Intended for current medical office staff or those interested in this career. Recommended prerequisite: OADMOA323 or HSCI10003.
Credits: 3
Course description: Develop knowledge of common surgical procedures to educate patients about appropriate pre and post-surgery requirements. Intended for those currently employed as medical office professionals or those interested in this career. Recommended prerequisite: OADMOA323 or HSCI10003.
Credits: 3
Course description: Demonstrate an understanding of terms and concepts related to the essentials of disease and diagnosis. Build and define medical terms related to the anatomy, physiology, and pathology of the body.
Credits: 3
Course description: Advance your knowledge of medical terms in this continuation of OADM OA323 â€" Medical Terminology 1.
Prerequisites: OADMOA323 or OADM10020
  • Students will understand the language and terminology of a health-care setting and gain proficiency in medical terminology pronunciation.
  • Students will understand common medical conditions and medical test.
  • Students will develop an understanding of how drugs work, drug classifications, methods of administration and the major drug groups affecting various body systems.
  • Students will develop knowledge of common surgical procedures to educate patients about appropriate pre-and post-surgery requirements.
  • Communication skills will be enhanced with an emphasis on verbal and nonverbal communication.

Continuing Education at Mohawk

Students can take just one or as many courses in the Program of Studies as they would like. If students complete all required courses from the Program of Studies, they can apply for the certificate. For further information on our Continuing Education programs click here. For information on credentials and how they differ from one another click here.

Online Experience

Students have free access to Microsoft Office 365, (which includes Microsoft Office 2013Lynda, and many other technological resources described below.

E-Learn

Zoom

  • Zoom is online software used within E-Learn (purchase not required) that allows students to interact with their instructors face-to-face online
  • Interaction can be in the form of asking questions, troubleshooting assignments, and / or getting to know one another at a more personable level.
  • These zoom sessions last about one hour, and they are generally done once a week during a weekday evening.
  • Attending these sessions is optional and they are recorded so students can view them whenever convenient

Financial Information

With Continuing Education, each course is priced individually and students only pay for the course(s) they choose to register for. For financial assistance related inquiries please click here or contact 1-844-767-6871. Keep in mind, course prices do not include textbook fees. Visit the Mohawk College Bookstore Textbook Search (opens in new window) for information on textbooks

Student Services

Peer Tutoring:

Students can access up to three hours of FREE peer tutoring per week of additional academic support, from a student who has successfully completed the course. For more information, click here.

Accommodations:

Our Accessible Learning Services Counsellors, Accessibility Support Officers, and Learning Skills Advisor/Adaptive Technologist work with students with disabilities to develop a personalized program of services and academic accommodations. For more information, click here.

Library Resources:

Find out about library computers available and how to borrow laptops and Chromebooks. For more information, click here.

 

Questions about CE at Mohawk College? Please see our FAQ.