Veterinary Office Management - 935
|Program Length||~ 2 years|
|Cost||~$390 per course + textbooks|
|Intakes||Fall, Winter, Spring|
|Application Process||Students can register without applying|
About this program
This program will prepare you to become a key member of the veterinary office and animal health care team with specific veterinary office skills and fundamental animal knowledge. Courses are designed specifically to the practice, procedures and tasks performed in a veterinary office setting which include: client relations, business communications, and an understanding of animal health care.
Courses are all online, offering students flexibility when completing them. Exams are to be written in class during the final week of each course. Courses take about 5-10 hours per week to complete
Continuing Education at Mohawk
Students can take just one or as many courses in the Program of Studies as they would like. If students complete all required courses from the Program of Studies, they can apply for the certificate. For further information on our Continuing Education programs click here. For information on credentials and how they differ from one another click here.
With Continuing Education, each course is priced individually and students only pay for the course(s) they choose to register for. For financial assistance related inquiries please click here or contact 1-844-767-6871. Keep in mind, course prices do not include textbook fees. Visit the Mohawk College Bookstore Textbook Search (opens in new window) for information on textbooks
Our Accessible Learning Services Counsellors, Accessibility Support Officers, and Learning Skills Advisor/Adaptive Technologist work with students with disabilities to develop a personalized program of services and academic accommodations. For more information, click here.
Find out about library computers available and how to borrow laptops and Chromebooks. For more information, click here.
Provides students with a well-rounded skill set of knowledge and abilities to work effectively in the office environment of a veterinary office, association or business.
Admission & Registration
- Ontario Secondary School Diploma (OSSD) or equivalent (Mohawk Academic Upgrading, GED) OR 19 years of age or older.
- Basic computer skills are essential.
You do not need to apply to begin this program. Start by ensuring you meet the admission requirements listed above and then register for the courses listed in the Program of Studies when they are offered. Some courses have prerequisites, so please check the Program of Studies for details. Find out how to register for a course.
Program of Studies
The program of studies displayed below applies to students starting the program in the 2018/19 academic year. Students who began in other academic years may require different courses to be eligible to graduate. If you have questions regarding a strategy for completion contact Continuing Education - Business.
Click on the Course number or Course title for more information on each course.
Visit the Mohawk College Bookstore Textbook Search (opens in new window) for information on textbooks.
These courses are all offered every term. Courses that are currently not available (N/A) for registration will be available for registration next semester.
|Register||Course number||Course title||Course Hours|
|Register||BUSN10034||Building and Maintaining Customer Relationships||48.00|
|Register||HLTH10062||Basic Animal Husbandry||36.00|
|Register||HLTH10071||Animal Husbandry II||36.00|
|Register||HLTH10098||Veterinary Lab Procedures||36.00|
|Register||HSCI10135||Basic Veterinary Pharmacology||36.00|
|Register||HSCI10138||Veterinary Surgical Procedures||36.00|
|Register||OADM10013||Veterinary Office Skills and Procedures||42.00|
Frequently Asked Questions
- Students will understand and be able to complete basic communication with customers, doctors, other staff. Students will be able to collect, transcribe and report important information through accurate documentation and with professionalism
- Students will prepare for, and assist with several common procedures both laboratory and examination room in a veterinary practice
- Students will cover basic procedures involved in preparing for veterinary surgeries
- Students will be able to understand the basic mechanism of action of the most commonly prescribed veterinary drugs and will have a basic working knowledge of the veterinary pharmacy
- Students will develop an understanding of quality customer service and the skills associated with the needs of the customer, meeting those needs and fostering an environment that encourages customers to return
Industries of Employment:
Students will have the skills and abilities to find work in a veterinary office, an agency or institution which deals with small animals or a business which specializes in the health care of small animals.
Office administrative staff, customer service staff in a veterinary-related business, clerical support position.
Questions about CE at Mohawk College? Please see our FAQ.