Quality Assurance - Level 1 - 858

Mohawk College Certificate
Classroom
Businesswoman holding tablet and smiling in warehouse
Overview

Targeted towards ASQ Certified Quality Technician (CQT) Certification. Useful to individuals in business, service industries, and manufacturing who are interested in quality. Offered in co-operation with the Hamilton Section of the American Society for Quality (ASQ) (opens new window).

Program Contact
Continuing Education Technology
  • Ontario Secondary School Diploma (OSSD) or equivalent (Mohawk Academic Upgrading, GED) OR 19 years of age or older.

The program of studies displayed below applies to students starting the program in the 2017/18 academic year. Students who began in other academic years may require different courses to be eligible to graduate. If you have questions regarding a strategy for completion contact Continuing Education - Technology and Skills.

Click on the Course number or Course title for more information on each course. 

Visit the Mohawk College Bookstore Textbook Search (opens in new window) for information on textbooks.

A selection of courses are available each term. Courses that are currently not available (N/A) for registration may be offered in the future – check back frequently.

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Mandatory Courses

Register Course number Course title Course Hours
Course description: Explore the statistical methods and their application as required in the industrial environment of the Quality Practitioner, including presentation and description of data, principles of probability, sampling distribution, statistical inference, and objectives of statistical quality control.
Equivalents: MATHMA482 or MATHMA570 or MATH10049 or MATHMA451 or MATHMA411
Course description: Identify the fundamentals of the statistical process and control building. Examine the concept of variation, control charts for variables and attributes to control process variation, control chart pattern analysis, and capability measures of processes.
Prerequisites: MATHQC102
Equivalents: QUALIM338 or QUAL10009
Course description: Explore the field of inspection and testing from the viewpoint and application of the quality practitioner with emphasis on the understanding of the basic principles of inspection and testing. Topics include: inspection and testing, inspection and test plans and process flow charts, sampling versus 100% inspection, document and data control, NDE/NDT (Non-Destructive Examination/Non-Destructive Testing, and auditing.
Equivalents: METR10005 and METR10006 or QUAL10008
Course description: Identify basic quality theories and tools including, definition of quality, ISO and industry specific standards, quality models such as TQM, continuous quality improvement, and quality Gurus. Investigate strategic quality planning, statistical process control, measuring, inspection, and customer related topics such as complaints and customer satisfaction including topics such as root cause analysis, cause and effect, Pareto, 8D, 5Y, and process mapping. An introduction to six sigma, Kaizen, Lean and cost of quality is introduced. Quality dashboards, KPIs, supplier quality, and training and development explained.
Equivalents: QUAL10014
Course description: Examine product reliability terminology, concepts of equipment survival and calculate various factors, reliability prediction methods and determine reliability of different systems configuration, life testing and analysis of test situations, various aspects of maintainability and determine mean time to repair prediction, and integrated logistic support and evaluate support requirements.
Equivalents: QUAL10021
Course description: This course covers the field of inspection and testing from the viewpoint and application of the quality practitioner with emphasis on the understanding of the basic principles of inspection and testing. Topics include: Inspection and testing, inspection and test plans, sampling versus 100%, documentation, and data processing implications.
Equivalents: QUAL10029