Part-time Escape Room Staff Member

Posting Date
Employment Type
Rate of Pay
$15.50 + Commission + Bonus
Job Location
Burlington, ON
Start Date
Closing Date
Company Information

Escape Room Network
Address: 534 Brant Street, Burlington, ON L7R 2G8
Email: hr [at] (hr[at]escaperoom[dot]network)

Primary duties


  • Alcatraz Escape Rooms in Hamilton, Ontario
  • Ruze Escape Rooms in Burlington, Ontario

Key Responsibilities:

  • Greet and familiarize guests with the escape room experience upon their arrival.
  • Supervise escape room sessions, ensuring guest safety and satisfaction at all times.
  •  Offer timely hints or clues when sought by guests.
  • Reset rooms promptly after each session, ensuring a fresh experience for every group.
  • Drive sales through effective up-selling and cross-selling techniques.
  • Address customer inquiries and concerns with professionalism and poise.
  • Collaborate seamlessly with team members across both locations.
  • Ensure cleanliness and orderliness of both facilities.
  • Stay updated about ongoing promotions and events, and actively promote them to guests.
Skills and Experience Required


  • Outstanding customer service prowess.
  • Effective communication and interpersonal skills.
  • Sales background or a keenness to learn.
  • Adept at problem-solving with meticulous attention to detail.
  •  Willingness to work flexible hours, which may include weekends.
  • Reliable transportation is a must.
  • Previous experience in escape rooms or a similar industry is beneficial, but not mandatory.

Ideal for:

  • Students desiring a unique and engaging job with flexible hours.
  • Puzzle enthusiasts with a passion for ensuring memorable guest experiences.
  • Individuals looking to maximize earning potential through base pay plus commissions.
How To Apply

Forward your resume and a concise cover letter detailing your relevant experience to hr [at] (hr[at]escaperoom[dot]network). Alternatively, you can drop them off in-person at either Alcatraz in Hamilton or Ruze in Burlington.


This job advertisement has been provided by an external employer. Mohawk College is not responsible for the accuracy, authenticity or reliability of the content.