Escape Room Network
Address: 534 Brant Street, Burlington, ON L7R 2G8
Email: hr [at] escaperoom.network (hr[at]escaperoom[dot]network)
- Alcatraz Escape Rooms in Hamilton, Ontario
- Ruze Escape Rooms in Burlington, Ontario
- Greet and familiarize guests with the escape room experience upon their arrival.
- Supervise escape room sessions, ensuring guest safety and satisfaction at all times.
- Offer timely hints or clues when sought by guests.
- Reset rooms promptly after each session, ensuring a fresh experience for every group.
- Drive sales through effective up-selling and cross-selling techniques.
- Address customer inquiries and concerns with professionalism and poise.
- Collaborate seamlessly with team members across both locations.
- Ensure cleanliness and orderliness of both facilities.
- Stay updated about ongoing promotions and events, and actively promote them to guests.
- Outstanding customer service prowess.
- Effective communication and interpersonal skills.
- Sales background or a keenness to learn.
- Adept at problem-solving with meticulous attention to detail.
- Willingness to work flexible hours, which may include weekends.
- Reliable transportation is a must.
- Previous experience in escape rooms or a similar industry is beneficial, but not mandatory.
- Students desiring a unique and engaging job with flexible hours.
- Puzzle enthusiasts with a passion for ensuring memorable guest experiences.
- Individuals looking to maximize earning potential through base pay plus commissions.
Forward your resume and a concise cover letter detailing your relevant experience to hr [at] escaperoom.network (hr[at]escaperoom[dot]network). Alternatively, you can drop them off in-person at either Alcatraz in Hamilton or Ruze in Burlington.
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