Office Administrator/Reception

Posting Date
Rate of Pay
$20.00-$25.00 per hour
Job Location
Burlington, ON
Hours of Work
Tuesday through Friday and the odd Sat. 20-40 per week
Closing Date
Company Information

Aldershot Dental Hygiene
Address: 384 Plains Road East, Burlington, Ontario L7T 0A4
Email: office [at] aldershotdentalhygiene.ca (office[at]aldershotdentalhygiene[dot]ca)
Website: www.aldershotdentalhygiene.ca

Primary duties

  • Opening and closing the office.
  • Answer telephone calls, respond to emails, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns.
  • Oversee daily operations to ensure our practice runs smoothly and efficiently.
  • Innovate and implement strategies that enhance patient experiences and streamline workflows.
  • Provide leadership and motivation to the team, cultivating a cooperative and productive work environment.
  • Manage patient scheduling, billing, and record-keeping with precision and care.
  • Communicate effectively with patients, other dental offices, and insurance providers.
  • Handle payroll and bookkeeping tasks with accuracy and attention to detail.
  • Maintaining IPAC procedures and protocols.
Skills and Experience Required
  • Proficient in computer skills and comfortable with various software.
  • Previous experience as an Office Administrator is an asset, showcasing your expertise in practice management. Willing to train the right candidate.
  • Exhibit strong leadership and decision-making capabilities.
  • Possess exceptional organizational skills and a keen eye for detail.
  • Must be comfortable being on the phone and making follow-up calls to patients, insurance companies, accounts receivables, etc.
  • Familiarity with dental terminology and administrative procedures is a plus, but not necessary.
  • Multi-tasking is a must.
  • Ability to work a 12 hour shift as needed. 
  • Proficient in English.

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