Frequently Asked Questions about COVID-19 (Coronavirus)

On this page
 

General questions

Academics

Fees

Financial assistance

St. Joseph’s Healthcare Hamilton’s COVID-19 Test Centre at Mohawk College

Changes to PPE Requirements at Mohawk College


General questions

What happens if a student or employee is confirmed to have COVID-19?

If an employee or student is confirmed to have the virus, the college will work with local Public Health officials to ensure appropriate actions are taken.

Mohawk College is asking that students and employees who have tested positive for COVID-19 or have had symptoms that are consistent with COVID-19 to complete an online COVID-19 Self Disclosure Form. All of the information you share will be kept confidential.

I feel ill. What should I do?

  • If you are a student and begin to feel ill, please notify your faculty member.
  • If you are an employee, please notify your supervisor.
  • Go home and contact your healthcare provider and follow their directions.

Where do I go for information about COVID-19?

For community information and resources on COVID-19 please visit Hamilton Public Health's website.

Do I have to pay for parking?

Beginning September 1, 2021, all employees and students who will be coming to the Fennell, Stoney Creek campuses, and the Centre for Aviation Technology at the Hamilton Airport, will be required to purchase parking.

With many students continuing to study through a mix of in-class and virtual and remote learning, the Parking Office will be offering expanded and flexible parking permit options to accommodate a variety of parking needs.

Students will need to purchase parking permits if they will be coming to campus on or after September 1. Permits can be purchased online.

Will Mohawk College be discounting tuition?

There will be no tuition discount for the Fall semester. Mohawk College is committed to delivering its curriculum with quality. The courses scheduled are designed to ensure learning outcomes are met, and students will receive the education they expect from Mohawk College.

What if there is another provincial lockdown?

As always, the health and safety of students and employees remain our top priority and will continue to be the key guiding factor in our decision-making. Mohawk College has successfully continued to have students on campus for required in-person learning since last summer. Any courses, training or activities that take place on campus will continue to fully comply with all government regulations and public health measures.

The transition back to normal operations will take time and may require frequent fine tuning as we adjust to changing conditions. We appreciate the patience and understanding that our students and employees have shown throughout the pandemic and ask for your continued support and patience as we work through the transition period together. 

While we are making this information available to students now so that they can have time to plan accordingly, it is important to keep in mind that the situation with the pandemic is constantly evolving. Plans can change on short notice. Students are strongly encouraged to monitor their email and the college’s website for any potential changes to their program.
 

On what scientific evidence are you basing your plan to offer labs, simulations and assessments in face-to-face settings on campus?

Our plan for the is based on information available to the college at this time. The plan is flexible and can be adapted to any changes that may come. The health and well-being of our students and employees remains our highest priority and is the key guiding factor in our decision-making process.

How exactly will the required physical distancing protocols mandated by provincial and federal health agencies be achieved at Mohawk?

Any physical distancing or safety protocols that are to be put in place will follow the direction provided by Public Health authorities and will be communicated to employees and students prior to the start of the semester.

Will the college be testing students and employees for COVID-19?

The college will not be testing people for COVID-19 as this is the responsibility of the province’s health care sector.

For information on testing centre locations in Hamilton please visit: Hamilton Assessment Centres

What happens if a student or employee has been advised to self-isolate due to living in close proximity to someone who is at high risk from COVID-19?

If an employee or student is in a situation where self-isolation is advised they should contact their manager or program area to advise them of their circumstances. We understand that these situations exist and we will do our best to work with the employee or student to find a solution.

I have a question related to a Mohawk College Corporate Policy.

Policies and procedures may be impacted by changes implemented as a result of the COVID-19 Pandemic. For more information on policy and procedure changes, please refer to the 'COVID-19 Policy Updates' section , or, where not posted, jessica.lapcevich [at] mohawkcollege.ca (email Jessica Lapcevich).

Can I come to campus?

Beginning in September all Mohawk College campuses will be open to students and employees. Personal Protective Equipment (PPE) will continue to be required, and efforts should be made to maintain physical distancing where it is possible to do so. Access to campus buildings will be limited to specific entrances at each campus, and students and employees will be required to complete a health screening questionnaire, each day they are coming to campus.

If you are coming to campus please ensure you are aware of the current procedures and protocols for accessing the campus by visiting the Campus Access page.

If you are scheduled to come to campus Mohawk has established a number of protocols and procedures to ensure that students and employees can learn and work safely while on campus. Please make sure you aware of these protocols and procedures by visiting: "What you need to know before coming to campus website"

What are Mohawk’s plans for the Winter 2022 semester?

At this time, Mohawk College is planning for a full return to normal operations for January 2022. This means that with the exception of students whose programs are designed to be delivered fully online, the majority of students will be back on campus for all or part of their learning beginning in January.

Detailed planning for January 2022 will begin early in the Fall with more information to follow as the semester progresses.

Co-ops and placements, whether in-person or virtual, will resume on their scheduled date. If you have questions about your placement or co-op, please contact your Co-op Specialist or Field Placement Coordinator directly.

For the Winter semester, access to campus will remain restricted to students who are required to be on campus for in-person training, and employees who are required for the delivery of academic programs or campus services.

What if Hamilton goes into lockdown?

At this time, colleges and universities are not required to close in the event that Hamilton is moved into lockdown. The college continues to monitor the situation closely and will provide an update if anything changes.

In anticipation of the higher number of COVID-19 cases in the community and the potential for additional public health measures, the college has developed contingency plans for a number of different scenarios related to in-person instruction. In all scenarios, the college’s top priorities are the health and well-being of students and employees and to limit the spread of the virus within the campus community. The scenarios considered include temporary, short-term suspension of in-person classes for a specific program, up to the closure of an entire campus. If any of these situations arise, the college will work to ensure students are able to complete the in-person requirements of their programs.

It is important to note that remote and virtual instruction would not be impacted by any closure and will continue as planned.

What is the status of events and facility rentals for 2021?

The college is extending the cancellation of all in-person events and facility rentals on and off campus until the end of August 2021.  If conditions allow, the college will begin to allow some non-academic activities and events to return to campus beginning in September.  The college is developing a framework to determine which activities will be prioritized for a return to campus.  More details on this will be available closer to the start of the Fall semester.

What are Mohawk’s plans for the Fall 2021 Semester?

After closely watching the situation with COVID-19 in Hamilton and across the province and taking into consideration the planned pace of vaccine rollouts and the likelihood that public health measures will become more relaxed as the year progresses, Mohawk College is confident that we will be bringing more students and employees back to campus for classes and labs, and other on-campus activities this September.

Details on Fall 2021 program delivery will be posted to the Program Delivery webpage as soon as the information becomes available.

What kind of activities and events will be returning in September?

The college is extending the cancellation of all external event rentals until the end of December 2021. Mohawk is considering bringing back a select number of non-academic events to take place in-person during the Fall semester. More details about these events will be shared at a later date.

If conditions continue to improve, the college may begin to allow additional pre-approved non-academic activities and events to return to campus during the Fall semester. Each activity will be assessed and approved on a case-by-case basis.

What is Mohawk doing to keep people safe as more students and employees return to campus?

The health and safety of students and employees remain our top priority and will continue to be the key guiding factor in our decision-making. Mohawk College was among the first to welcome students back to campus in July 2020, and we have safely and successfully continued to have students on campus for required in-person learning throughout the Fall 2020 and Winter 2021 semesters. Any courses, training or activities that take place on campus will continue to fully comply with all government regulations and public health measures.

Do I need to be vaccinated to come to campus?

Mohawk College encourages all students and employees to book an appointment to receive a COVID-19 vaccine. At this time, there is no requirement to be vaccinated prior to coming to campus, and Public Health recommended personal protection equipment will continue to be in place for anyone on campus

For more on vaccine eligibility or to book an appointment to receive a first or second dose of a vaccine, visit the province’s vaccine booking portal. Please note that you must have an Ontario Health Card to book an appointment through the portal.
International students and those without an Ontario Health Card can book an appointment to receive a vaccine by calling the COVID-19 Vaccine Hotline at 905-974-9848, option 7.  

Student Wellness is not currently booking vaccination appointments, but is available to support anyone who is having difficulty accessing the vaccines.  If you have questions or need support to book your vaccine, please reach out to healthycampus [at] mohawkcollege.ca.

Do I need to be vaccinated to stay in residence?

In consultation with Hamilton Public Health, the college is adopting a mandatory vaccination requirement for all students wishing to stay in the Residence starting in the Fall 2021 semester. International students are reminded that to be considered fully vaccinated, you must have received a vaccine that has been approved by Health Canada.

Why is Mohawk College charging for parking this year?

With campus activity increasing in the Fall, the college is re-instating paid parking to restore parking revenues that are essential to the ongoing maintenance and operation of the parking lots.

What parking options are available to students and employees who will not be on campus full time

With many students continuing to study through a mix of in-class and virtual and remote learning and many employees continuing to work remotely, the Parking Office will be offering expanded and flexible parking permit options to accommodate a variety of parking needs. More information is available through the college’s parking website.

In addition to parking, campus is accessible by public transit and active transportation like cycling, walking, and rolling. For updates on these services and links to COVID-19 safety information for carpooling, ridesharing and transit, visit the Campus Access website.

Do the changes to parking apply to students and employees at the IAHS Campus at McMaster University?

Parking at the IAHS is managed by McMaster University. For information about parking at the McMaster University campus visit McMaster Parking.

What other transportation options are available to employees and students?

In addition to parking, campus is accessible by public transit and active transportation like cycling, walking, and rolling. For updates on these services and links to COVID-19 safety information for carpooling, ridesharing and transit, visit the Campus Access website.


 


Academics

What are Mohawk’s plans for the Fall semester?

For the majority of programs, delivery for Fall 2021 will remain the same as what has previously been communicated through the COVID-19 Update page, with the majority of programs continuing with a mix of virtual, remote and in-person learning for the Fall semester. More than 70% of Mohawk students will have some component(s) of their learning delivered in-person during the Fall semester. There may be adjustments made throughout the semester to the delivery of some programs with in-person learning as conditions change. Any in-semester changes will be communicated to students directly through their program area.

If you are a student enrolled in a program or course that is being delivered online- only, there is no change to the status of these courses for the Fall semester.

Students are reminded that the status for each Fall 2021 program, including which programs will have in-person requirements, has been posted to the Program Delivery Information page on the college’s website and will continue to be updated if any changes are made.

I don't have a computer, how can I access online learning?

The College has a limited number of laptops and chromebooks for loan to students who do not have access to online learning from home. If you need to borrow a laptop or chromebook you can email us at helpdesk [at] mohawkcollege.ca, phone us 905-575-2199 or go online through our Information Technology Portal.

For information on chromebook versus laptop refer to the link below: Library website

For students registered with Accessible Learning Services who require a laptop for accommodation needs, email: als [at] mohawkcollege.ca.

Directions regarding the collection and return of the laptop will be provided when your loan has been confirmed with IT.

Where can I find information about my Co-op Work Term and COVID-19?

For more information regarding Co-op work terms and COVID-19, please visit the Frequently Asked Questions for Co-op Students or contact your Co-op Specialist.

Can I still request a transcript?

Yes, students can still request a transcript through My Mohawk. Transcripts will be sent electronically. Questions regarding transcripts can be sent to ask [at] mohawkcollege.ca.

I need something from the College confirming I am a registered student, how do I get this?

Please email verifications [at] mohawkcollege.ca for support. Please note that during the campus closure we are NOT able to process any requests received via fax.

I submitted an exemption request, what is happening with this?

During the campus closure we are unable to accept any documentation in-person or through the mail. Students who have submitted an exemption request or would like to for the Summer semester are asked to contact coach [at] mohawkcollege.ca for more information on how we are managing exemptions.

What is the withdrawal deadline?

Please see our academic dates website for more information by semester, and see the exceptions term program which applies to some programs.

When will I know what the specific plans are for my program?

Program start dates and details such as which programs will have in-person components will be posted to the Program Delivery webpage as soon as they are available.

What is Mohawk doing to help students prepare for virtual/remote delivery? Will there be supports for students?

To support your learning in a virtual/remote environment, we have developed a dedicated toolkit available to all students. This toolkit will help prepare you for embarking on your studies and will connect you with services to support your student experience.

What is happening with Convocation ceremonies in 2021?

Due to ongoing restrictions on gathering sizes, Mohawk will be holding virtual Convocation ceremonies in February and June 2021. The February Virtual Convocation will be for students who will be graduating in Winter 2021. Also included will be students who graduated in February 2020 and June 2020. The Virtual Convocation ceremony will go live online on Wednesday, February 24 at 11 a.m. The link to the site will be shared closer to the date. Graduates will also receive an email with more details including instructions on how to upload photos to be shared as part of the virtual Convocation ceremony. Credentials will be mailed to graduates in late February. The date for the June Convocation will be shared at a later date.
 


Fees

Why am I paying ancillary fees when the college is closed?

Mohawk College is committed to providing students with access to services and resources covered by ancillary fees. The college and the Mohawk Students’ Association (MSA) are working to ensure these services remain available to students through alternate delivery methods.

The Athletics and Recreation fee is being reinstated for the Fall 2021 semester. The fee was not charged for the Fall 2020, Winter 2021, and Summer 2021 semesters because   students were not able to benefit from this payment, when physical access to the campuses was restricted. Access to a number of Athletics and Recreation services will resume in the Fall 2021 semester, so the charge has been reinstated.

The David Braley Athletic and Recreation Centre fee that students see on their statements is unrelated to these services and stems from a long-standing agreement between the college and the MSA to pay for the construction of that facility.

Mohawk and the MSA will continue to review fees for the Fall 2021 term to ensure that ancillary fees charged are equitable and support student success and wellness. In the event that other services and supports cannot be adequately delivered, students will be notified of any changes or refunds to their ancillary fees. To review ancillary fee descriptions and an up-to-date list of the fees being charged, please visit the Compulsory Ancillary Fees page.

Why do students still need to pay the ancillary fee for DBARC?

Students may notice a fee on their statement related to David Braley Athletic and Recreation Centre (DBARC). This fee is associated with a longstanding agreement between the Mohawk Student Association and the college to repay the loan taken out by the College for the construction of the building. It is not related to fitness centre or any of the services offered at the facility.

Why is there no discount on tuition when I do not have classes on campus?

We appreciate the desire for a full campus experience and questions related to tuition and fees refunds.

Mohawk is committed to delivering a high-quality learning experience, a ministry-approved curriculum and a full array of student services.

The courses scheduled have been designed to ensure that all learning outcomes are met, and students will receive the education they expect from Mohawk. We have also transitioned all of our student services to virtual delivery and launched a number of new websites and support programs. For more information on Fall 2021 program delivery, visit the Fall 2021 Program Delivery page.

For these reasons there will be no tuition discount.

For services that cannot be offered in this current situation, students will be notified of any changes to their fees and they will not be charged or will be refunded for those fees.

 


Financial assistance

Visit the Financial Assistance Frequently Asked Questions webpage.

 


St. Joseph’s Healthcare Hamilton’s COVID-19 Test Centre at Mohawk College

Why was Mohawk College chosen as a COVID-19 Testing Centre?

The Testing Centre at Mohawk College is replacing the drive-thru testing centre at the Dave Andreychuk Arena. The Testing Centre at Mohawk will be appointment only.

How many people will accessing the Testing Centre at Mohawk College?

St. Joseph’s Healthcare Hamilton estimates that the Testing Centre at Mohawk College will be able to accommodate from 400 to 500 appointments per day.

What is being done to protect the health and safety of the campus community?

The N Wing was chosen because it is self-contained and physically separated from the main campus building. Access to Mohawk’s main buildings continues to be restricted to students and employees who are approved to be on campus. No one from the Testing Centre will be permitted access to Mohawk’s main campus buildings.

Parking for the Testing Centre will be restricted to the P4 lot (directly across from the N Wing opposite the David Braley Athletic and Recreation Centre). P4 will be off limits to students and employees for as long as the Testing Centre remains open.

Where is the parking for the Testing Centre to be located?

Parking for the Testing Centre will be restricted to the P4 lot (directly across from the N Wing opposite the David Braley Athletic and Recreation Centre). P4 will be off limits to students and employees for as long as the Testing Centre remains open.

What are the hours for the Testing Centre at Mohawk College?

Access to the Testing Centre is by appointment only. Mohawk College is not providing tests and is not involved in the day-to-day operations of the Testing Centre. Please refer to Hamilton Public Health’s Testing Centre webpage for details on how to book an appointment.

I am a student/employee who needs a COVID-19 test. Can this be done at the Mohawk site?

Access to the Testing Centre is by appointment only. Mohawk College is not providing tests and is not involved in the day-to-day operations of the Testing Centre. Please refer to Hamilton Public Health’s Testing Centre webpage for details on how to book an appointment.

How long will the Testing Centre at Mohawk College remain open?

Mohawk College has agreed to allow St. Joseph’s Healthcare Hamilton to use the N Wing building and P4 parking lot until the end of April 2021.

 


Changes to PPE Requirements at Mohawk College

Why is Mohawk College changing the requirements for PPE now?

The changes to PPE requirements are based on the recommendation of Public Health officials in response to the increase in the number of cases involving the COVID-19 variants of concern being reported in our community. The PPE changes being implemented offer an additional layer of protection against these variants and will help to minimize disruption to face-to-face learning on campus.

What PPE is required when on a Mohawk College campus?

Beginning Friday, March 26, Mohawk is requiring all students, employees and visitors to campus wear a college-supplied face mask at all times while on campus. The disposable face masks will be provided to you when you arrive on campus and can be replaced upon request at any time.

In addition to wearing a face mask, all students, employees and visitors to campus will be required to wear a face shield while in classrooms and labs, or any space where it is not always possible to maintain a physical distance of 2 metres (6 feet). The requirement to wear face shields along with face masks will remain in place until the end of the Winter 2021 semester, at which time it will be reviewed. While the college encourages the use of face shields in addition to wearing a face mask at all times while on campus, they are not mandatory in spaces where physical distancing can be maintained such as hallways and common areas.

Do I need to purchase a face shield?

Mohawk College will provide you with your first face shield free of charge. The face shields will be distributed at a location near the security check-in desks at each campus. If you lose the face shield that has been provided to you, you will receive a replacement the cost of which will be charged to your account. Students and employees in programs that are required to wear impact-resistant face shields due to occupational health and safety requirements will be provided with PPE that meets these requirements. The cost to replace these face shields is $30.

What is the proper way to put on and remove face masks and face shields?

Please refer to the Health Protocols section of our website for information on how to safely put on and remove face masks, face shields and other required PPE.

How do I clean my face shield?

Ensuring your face shield is clean and disinfected after each use is vital to mitigating risk.

To properly clean your face shield you should follow these steps:

  1. Sanitize your hands.
  2. Take off your face shield off in an area that is 6ft apart from others.
  3. Take a provided cleaning wipe.
  4. Wipe the entire face shield both front and back.
  5. Sanitize your hands.

Please refer to the posted face shield cleaning protocol.

Can I wear a face shield instead of mask?

Face shields do not replace masks or face coverings.

A face shield is used to protect the eyes of the person wearing it. Using a face shield without a mask won't protect:

  • you from potentially inhaling infectious respiratory droplets exhaled by others
  • others from your infectious respiratory droplets, as they can escape around the face shield

My face shield is foggy and hard to see out, how can I fix this?

Your face shield can build up a film over time. After you disinfect your shield you may wash it with hot water and soap. This may help prevent build up from the disinfectant.

How long should the face shields be used?

Face shields may be used as long as they keep their shape and remain intact. Clean your shield as outlined in the face shield cleaning protocol.

When can facemasks and shields be removed?

Face shields and masks may be removed while in private offices or while eating and drinking within designated eating areas. Removing them within class rooms should be avoided.