Frequently Asked Questions about COVID-19 (Coronavirus)

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General questions

Academics

Fees

Financial assistance

St. Joseph’s Healthcare Hamilton’s COVID-19 Test Centre at Mohawk College


General questions

What happens if a student or employee is confirmed to have COVID-19?

If an employee or student is confirmed to have the virus, the college will work with local Public Health officials to ensure appropriate actions are taken.

Mohawk College is asking that students and employees who have tested positive for COVID-19 or have had symptoms that are consistent with COVID-19 to complete an online COVID-19 Self Disclosure Form. All of the information you share will be kept confidential.

I feel ill. What should I do?

  • If you are a student and begin to feel ill, please notify your faculty member.
  • If you are an employee, please notify your supervisor.
  • Go home and contact your healthcare provider and follow their directions.

Where do I go for information about COVID-19?

For community information and resources on COVID-19 please visit Hamilton Public Health's website.

Do I have to pay for parking?

Fennell and Stoney Creek campuses

Parking at Fennell and Stoney Creek campuses is free for the Winter semester. You must register with Parking Services through the college’s online parking payment site if you need vehicle parking to access your program’s required on-campus hours. The registration process is the same as purchasing a daily or semester parking permit with the exception that you will not be charged for the transaction.

  1. Select ‘Student or Staff Permits’
  2. Login using your Mohawk ID
  3. Select Permit Category ‘Student / Staff’.
  4. Choose Fall Permit

Institute for Applied Health Sciences

For information related to parking at McMaster University, please visit: McMaster Parking.

Will Mohawk College be discounting tuition for the Winter semester?

There will be no tuition discount for the Winter semester. Mohawk College is committed to delivering its curriculum with quality. The courses scheduled are designed to ensure learning outcomes are met, and students will receive the education they expect from Mohawk College.

Some non-tuition related fees will not be charged for the Winter semester. For instance, students will not be charged the Athletics and Recreation fee or the HSR U-Pass fee. Students that were charged the HSR U-Pass fee on or before August 14 have been issued a credit to their student account. All remaining fees will be charged as stated in the fee schedule, as the services covered by these fees will be fully available to students.

What if there is another provincial lockdown?

Mohawk’s plan is flexible and can be easily scaled up or down to accommodate any changes along the way. This may include increasing in-person delivery if the situation improves and Public Health authorities decide to ease restrictions, but it would also allow us to more easily maintain a remote/virtual environment if conditions were to change once again.

It is important to emphasize that Mohawk’s plans for the Fall 2020 semester are based on current information. As we have learned with the COVID-19 pandemic, the situation can change very quickly, and we may be forced to alter or change our plans unexpectedly in the weeks and months ahead.

On what scientific evidence are you basing your plan to offer labs, simulations and assessments in face-to-face settings on campus?

Our plan for the is based on information available to the college at this time. The plan is flexible and can be adapted to any changes that may come. The health and well-being of our students and employees remains our highest priority and is the key guiding factor in our decision-making process.

How exactly will the required physical distancing protocols mandated by provincial and federal health agencies be achieved at Mohawk?

Any physical distancing or safety protocols that are to be put in place will follow the direction provided by Public Health authorities and will be communicated to employees and students prior to the start of the semester.

Will the college be testing students and employees for COVID-19?

The college will not be testing people for COVID-19 as this is the responsibility of the province’s health care sector.

For information on testing centre locations in Hamilton please visit: Hamilton Assessment Centres

What happens if a student or employee has been advised to self-isolate due to living in close proximity to someone who is at high risk from COVID-19?

If an employee or student is in a situation where self-isolation is advised they should contact their manager or program area to advise them of their circumstances. We understand that these situations exist and we will do our best to work with the employee or student to find a solution.

I have a question related to a Mohawk College Corporate Policy.

Policies and procedures may be impacted by changes implemented as a result of the COVID-19 Pandemic. For more information on policy and procedure changes, please refer to the 'COVID-19 Policy Updates' section , or, where not posted, jessica.lapcevich [at] mohawkcollege.ca (email Jessica Lapcevich).

Can I come to campus?

Access to campus is restricted to students who are required to be on campus for in-person training, and employees who are required for the delivery of academic programs or campus services.

If you are scheduled to come to campus Mohawk has established a number of protocols and procedures to ensure that students and employees can learn and work safely while on campus. Please make sure you aware of these protocols and procedures by visiting: "What you need to know before coming to campus website"

What are Mohawk’s plans for the Winter 2021 semester?

Classes for the Winter 2021 semester will begin as planned on Wednesday, January 6 with most programs being delivered remotely for the duration of the semester. In most cases, programs with required in-person components (e.g., labs, simulations, assessments) will also be delivered remotely for the first two weeks and will begin required in-person delivery the week of January 18. Any exceptions will be communicated directly to impacted students by the appropriate School by December 8. This includes students in skilled trades and apprenticeship programs who will be receiving more information directly from their programs. The two-week delay for the majority of in-person training will allow anyone who travelled over the Holiday break as well as international students arriving or returning to Canada the opportunity to self-isolate and limit the spread of COVID-19.

Co-ops and placements, whether in-person or virtual, will resume on their scheduled date. If you have questions about your placement or co-op, please contact your Co-op Specialist or Field Placement Coordinator directly.

For the Winter semester, access to campus will remain restricted to students who are required to be on campus for in-person training, and employees who are required for the delivery of academic programs or campus services.

What if Hamilton goes into lockdown?

At this time, colleges and universities are not required to close in the event that Hamilton is moved into lockdown. The college continues to monitor the situation closely and will provide an update if anything changes.

In anticipation of the higher number of COVID-19 cases in the community and the potential for additional public health measures, the college has developed contingency plans for a number of different scenarios related to in-person instruction. In all scenarios, the college’s top priorities are the health and well-being of students and employees and to limit the spread of the virus within the campus community. The scenarios considered include temporary, short-term suspension of in-person classes for a specific program, up to the closure of an entire campus. If any of these situations arise, the college will work to ensure students are able to complete the in-person requirements of their programs.

It is important to note that remote and virtual instruction would not be impacted by any closure and will continue as planned.

What is the status of events and facility rentals for 2021?

The college is extending the cancellation of all events and facility rentals on and off campus until the end of June 2021. Internal events will continue to be run virtually.

 

Academics

I don't have a computer, how can I access online learning?

The College has a limited number of laptops and chromebooks for loan to students who do not have access to online learning from home. If you need to borrow a laptop or chromebook you can email us at helpdesk [at] mohawkcollege.ca, phone us 905-575-2199 or go online through our Information Technology Portal.

For information on chromebook versus laptop refer to the link below: Library website

For students registered with Accessible Learning Services who require a laptop for accommodation needs, email: als [at] mohawkcollege.ca.

Directions regarding the collection and return of the laptop will be provided when your loan has been confirmed with IT.

Where can I find information about my Co-op Work Term and COVID-19?

For more information regarding Co-op work terms and COVID-19, please visit the Frequently Asked Questions for Co-op Students or contact your Co-op Specialist.

Can I still request a transcript?

Yes, students can still request a transcript through My Mohawk. Transcripts will be sent electronically. Questions regarding transcripts can be sent to ask [at] mohawkcollege.ca.

I need something from the College confirming I am a registered student, how do I get this?

Please email verifications [at] mohawkcollege.ca for support. Please note that during the campus closure we are NOT able to process any requests received via fax.

I submitted an exemption request, what is happening with this?

During the campus closure we are unable to accept any documentation in-person or through the mail. Students who have submitted an exemption request or would like to for the Summer semester are asked to contact coach [at] mohawkcollege.ca for more information on how we are managing exemptions.

What is the withdrawal deadline?

Please see our academic dates website for more information by semester, and see the exceptions term program which applies to some programs.

What is Mohawk doing to ensure I get the education I paid for?

Our plan for the Fall 2020 semester will allow us to ensure a quality educational experience for our students while meeting program learning outcomes.

When will I know what the specific plans are for my program?

Information regarding program delivery for Fall is available on our website. Students are also encouraged to attend their Program & Career Launch to get more information on specific plans within their programs.

What is Mohawk doing to help students prepare for virtual/remote delivery? Will there be supports for students?

To support your learning in a virtual/remote environment, we have developed a dedicated toolkit available to all students. This toolkit will help prepare you for embarking on your studies and will connect you with services to support your student experience.

What are Mohawk’s plans for Spring/Summer 2021?

Courses will continue to be delivered through a combination of remote/virtual learning and in-person delivery for the Spring/Summer 2021 semester, just as the college has done for the Fall 2020 semester and will be doing for the Winter 2021 semester. This means that for the Spring/Summer semester, beginning Monday, May 3, all lecture-based program components will continue to be delivered in a remote/virtual environment while all required face-to-face instruction (e.g., labs, simulations, assessments, etc.) will continue to be provided on campus. The college will not make a decision on the status of the Fall 2021 semester until later in the Winter semester.

It is important to note that Mohawk’s plans for the Winter and Spring/Summer semesters continue to based on current information. These plans are flexible and the college remains ready to respond to any changes that may come in the weeks and months ahead.

What is happening with Convocation ceremonies in 2021?

Due to ongoing restrictions on gathering sizes, Mohawk will be holding virtual Convocation ceremonies in February and June 2021. The February Virtual Convocation will be for students who will be graduating in Winter 2021. Also included will be students who graduated in February 2020 and June 2020. The Virtual Convocation ceremony will go live online on Wednesday, February 24 at 11 a.m. The link to the site will be shared closer to the date. Graduates will also receive an email with more details including instructions on how to upload photos to be shared as part of the virtual Convocation ceremony. Credentials will be mailed to graduates in late February. The date for the June Convocation will be shared at a later date.

 

Fees

Why am I paying ancillary fees when the college is closed?

Mohawk College is committed to providing students with access to services and resources covered by ancillary fees. The college and the Mohawk Students’ Association (MSA) are working to ensure these services remain available to students through alternate delivery methods.

The Athletics and Recreation fee is not being charged for the Summer of Fall semesters. The ability for students to benefit from the payment of this fee is reliant on the physical access to the campus.

The David Braley Athletic and Recreation Centre fee that students see on their statements is unrelated to these services and stems from a long-standing agreement between the college and the MSA to pay for the construction of that facility.

Mohawk and the MSA will continue to review fees for the Fall term to ensure that ancillary fees charged are equitable and support student success and wellness. In the event that other services and supports cannot be adequately delivered, students will be notified of any changes or refunds to their ancillary fees. To review ancillary fee descriptions and an up to date list of the fees being charged, please visit the Compulsory Ancillary Fees page.

Why do students still need to pay the ancillary fee for DBARC?

Students may notice a fee on their statement related to David Braley Athletic and Recreation Centre (DBARC). This fee is associated with a longstanding agreement between the Mohawk Student Association and the college to repay the loan taken out by the College for the construction of the building. It is not related to fitness centre or any of the services offered at the facility.

Why am I paying for the HSR U-Pass?

The Fall bus pass fee has been suspended as of August 14, 2020. Students who registered on or before August 14 and were charged this fee will be issued a credit to their student account. No action is required. Review your Account Summary in MyMohawk to determine if you have been charged this fee. Students who registered as of August 15 were not charged this fee when selecting their timetable. Refer to the Mohawk Students' Association Transit webpage for more details regarding this decision.

Why am I paying the same tuition when I do not have classes on campus?

We appreciate the desire for a full campus experience and questions related to tuition and fees refunds.

Mohawk is committed to delivering a high-quality learning experience, a ministry-approved curriculum and a full array of student services.

The courses scheduled for the Fall and Winter semesters have been designed to ensure that all learning outcomes are met, and students will receive the education they expect from Mohawk. We have also transitioned all of our student services to virtual delivery and launched a number of new websites and support programs.

For these reasons there will be no tuition discount for the Fall or Winter semesters.

For services that cannot be offered in this current situation (i.e., Athletics, HSR Bus Pass), students have not been charged those fees (or they have been refunded).

 

Financial assistance

Visit the Financial Assistance Frequently Asked Questions webpage.

 

St. Joseph’s Healthcare Hamilton’s COVID-19 Test Centre at Mohawk College

Why was Mohawk College chosen as a COVID-19 Testing Centre?

The Testing Centre at Mohawk College is replacing the drive-thru testing centre at the Dave Andreychuk Arena. The Testing Centre at Mohawk will be appointment only.

How many people will accessing the Testing Centre at Mohawk College?

St. Joseph’s Healthcare Hamilton estimates that the Testing Centre at Mohawk College will be able to accommodate from 400 to 500 appointments per day.

What is being done to protect the health and safety of the campus community?

The N Wing was chosen because it is self-contained and physically separated from the main campus building. Access to Mohawk’s main buildings continues to be restricted to students and employees who are approved to be on campus. No one from the Testing Centre will be permitted access to Mohawk’s main campus buildings.

Parking for the Testing Centre will be restricted to the P4 lot (directly across from the N Wing opposite the David Braley Athletic and Recreation Centre). P4 will be off limits to students and employees for as long as the Testing Centre remains open.

Where is the parking for the Testing Centre to be located?

Parking for the Testing Centre will be restricted to the P4 lot (directly across from the N Wing opposite the David Braley Athletic and Recreation Centre). P4 will be off limits to students and employees for as long as the Testing Centre remains open.

What are the hours for the Testing Centre at Mohawk College?

Access to the Testing Centre is by appointment only. Mohawk College is not providing tests and is not involved in the day-to-day operations of the Testing Centre. Please refer to Hamilton Public Health’s Testing Centre webpage for details on how to book an appointment.

I am a student/employee who needs a COVID-19 test. Can this be done at the Mohawk site?

Access to the Testing Centre is by appointment only. Mohawk College is not providing tests and is not involved in the day-to-day operations of the Testing Centre. Please refer to Hamilton Public Health’s Testing Centre webpage for details on how to book an appointment.

How long will the Testing Centre at Mohawk College remain open?

Mohawk College has agreed to allow St. Joseph’s Healthcare Hamilton to use the N Wing building and P4 parking lot until the end of April 2021.