Data Retention Policies

Most organizations' data volume and complexity are increasing daily - email, documents, instant messages, and more. Effectively managing or governing this information is important because you must comply proactively with industry regulations and internal policies that require you to retain content for a minimum period.

First, retention policies define how long an organization will “retain” specific data and when it can delete it.

When content has retention settings assigned to it, that content remains in its original location. Most of the time, people continue to work with their documents or mail as if nothing's changed. But if they edit or delete content included in the retention policy, a copy of the content is automatically retained.

How are retention policies applied?

Items inherit the retention settings from their location specified in the retention policy. If they are moved outside that location when the policy is configured to retain content, a copy of that item is retained in the workload's secured location. However, the retention settings do not travel with the content in its new location.

Retention policies can be applied to these locations:

  • Exchange mailboxes
  • SharePoint classic and communication sites
  • OneDrive accounts
  • Microsoft 365 Group mailboxes & sites
  • Skype for Business
  • Exchange public folders
  • Teams channel messages (standard channels and shared channels)
  • Teams chats
  • Teams private channel messages

Mohawk College Retention Policies

Retain Items

Prevents permanent deletion of items up to the length of time. A user can still delete items from the "Location," but a shadow copy will remain as a backup on the server.

Delete after time period

If "Yes", items are permanently deleted after a length of time without user consent. No backups exist.

Example - OneDrive Files Retention

Items are retained for 6 months. They cannot be permanently deleted for 6 months after their last modified date. After the 6 month retention period, the items will not be deleted. However – there will be no retention policy to protect them.

  • If you delete a file/folder from your OneDrive that has not been modified in over 6 months, it will be permanently deleted.
  • If you delete an item from your OneDrive that has been modified within 6 months, a backup will remain on the server.
  • The retention policy will never automatically delete your files on OneDrive after any length of time.

Exchange Email Retention Policy

  • Length of time: 7 years
  • Retain Items: Yes
  • Delete after time period: Yes
  • Time period begins: When Items were Created
  • Scope: All mailboxes
  • Locations: Exchange

SharePoint\M365 Groups Files Retention Policy

  • Length of time: 10 years
  • Retain Items: Yes
  • Delete after time period: Yes
  • Time period begins: When Items were Created
  • Scope: All sites
  • Locations: SharePoint Sites, M365 Groups

Teams Chat and Channel Chat Retention Policy

  • Length of time: 1 year
  • Retain Items: Yes
  • Delete after time period: Yes
  • Time period begins: When Items were Created
  • Scope: All users, all Teams
  • Locations: Teams Chat, Teams Channel Chat

Teams Private Channel Chat Retention Policy

  • Length of time: 1 year
  • Retain Items: Yes
  • Delete after time period: Yes
  • Time period begins: When Items were Created
  • Scope: All users
  • Locations: Teams Private Channel Chat

OneDrive Files Retention

  • Length of time: 6 months
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When items were Modified
  • Scope: All users
  • Locations: OneDrive

Retention Labels

Retention labels can be used for different types of content that require different retention settings. For example:

  • Tax forms that need to be retained for a minimum period.
  • Press materials must be permanently deleted when they reach a specific age.
  • Research must be retained for a specific period and then permanently deleted.

In all these cases, retention labels let you apply retention settings for governance control at the item level (document or email). These settings override any retention policies inherited from the container in which the documents or email are stored.

Mohawk College Retention Labels

Accounts Payable Invoices

  • Length of time: 7 years
  • Retain Items: Yes
  • Delete after time period: Yes
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Accounts Receivable Invoices

  • Length of time: 7 years
  • Retain Items: Yes
  • Delete after time period: Yes
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Legal Documents

  • Length of time: Forever
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Legal Hold

  • Length of time: Forever
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Personal

  • Length of time: Forever
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Program of Studies – Course Master

  • Length of time: Forever
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Record of Historical Value

  • Length of time: Forever
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Student Record

  • Length of time: Forever
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

To be Reviewed

  • Length of time: Forever
  • Retain Items: Yes
  • Delete after time period: No
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

Transitory Record

  • Length of time: 1 year
  • Retain Items: Yes
  • Delete after time period: Yes
  • Time period begins: When Items were Created
  • Scope: All Staff Users
  • Locations: OneDrive, SharePoint

How Do I Apply a Retention Label?

In OneDrive or a SharePoint library, you can label most any file—a Microsoft 365 document created in Word, PowerPoint, Excel, and so on, or even a OneNote file. you can also label non-Office files such as a PDF.)

In a library, you can also label a folder. When you label the folder, that retention label is applied to all the files in that folder. In a SharePoint list, you can label some kinds of items.

Apply a label in OneDrive or SharePoint

  1. Select the item.
  2. In the upper-right corner, select Open the details pane 
     Screenshot of the location of the details pane icon
  3. Under Apply label, select Choose a label to open the list of options.
    Screenshot of the Properties of a file with Apply Label highlighted
  4. Select the appropriate retention label for your document.
  5. If a Save button appears, click it.

Set a default retention label for a SharePoint document library

  1. Open the document library.
  2. Near the top right of window, select the Settings icon Screenshot of the Settings gear-shaped icon
  3. Select Library settings.
  4. On the Settings page, under Permissions and Management, select Apply label to items in this list or library.
  5. On the Apply Label page, select the drop-down box, then select the label that you want to apply. The label you select will automatically apply to all new files added to the document library.
  6. Optional: To automatically apply the label to all files currently in the document library, select Apply label to existing items in the library.
  7. Select Save.

Create a view that contains retention labels

In SharePoint (and Teams)—but not OneDrive), you can create a view of the library that contains the Labels column or item is a Record column. This view lets you see the retention labels assigned to all items and which are records. Note, however, that you cannot filter the view by the item is a Record column. Here's how to create such a view.

Start by making the Retention Label column visible:

  1. At the top of any column, select the down arrow screenshot of the down arrow then select Column Settings, then Show/hide columns.
    Screenshot of the Column settings menu with show/hide columns highlighted
  2. In the Edit view columns pane, select the box for Retention label.
    Screenshot of the Edit view columns menu with Retention Label highlighted
  3. When you are finished, select Apply.

If you like, you can save the view for quick access later:

  1. On the right end of the command bar, select View options then Save view as
    Screenshot of the Switch View Options menu with Save View As highlighted
  2. Assign a name to the view.
  3. Select whether you want the view to be public for others to see.
  4. Select Save.