Workplace Communication Skills for Older Adult Care - Free online course

Older adult image and icons of a hand holding two people in conversation

Applications are currently closed.

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Course details

  • Part-time format: the course allows you to learn without interrupting your current employment.
  • OSLT is an online course: you will need to set up a schedule and regular routine for completing the individual activities each week.
  • Technology requirement: you must have access to a computer with a camera, microphone, and sound as well as an Internet connection.
  • Upon successful completion, OSLT graduates will earn a Mohawk certificate.

40-hour online course

This practical and innovative course will help you:

  • apply your workplace communication training in a variety of older adult care settings.
  • better communicate when working in older adult care.
  • understand the cultural dimensions of older adult care in Ontario.


Small-group exercises based on everyday communication tasks in older adult care will help you:

  • describe your experience and strengths relevant for working in older adult care.
  • manage interactions with older adults.
  • manage interactions with older adults’ family members.


Student eligibility

  • you have successfully completed an OSLT course in Health Care or Interprofessional Health Care Teams, and

  • you have training or experience as a:

    • dietitian

    • nurse

    • occupational therapist

    • personal support worker

    • physiotherapist, or

    • social worker

  • you are a permanent resident or a protected person who lives in Ontario

Do you have questions? Connect with us!

By email: learnEnglish [at] (subject: Question%20about%20the%20free%20Programs%20for%20Newcomers)
By phone: 905-575-1212 Ext. 3092
Social media: Facebook - Instagram - Twitter

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