Workplace Communication Skills for Older Adult Care - Free online course

Older adult image and icons of a hand holding two people in conversation

Workplace Communication Skills for Older Adult Care.

Do you want to communicate better in older adult care settings? This course will help you manage interactions with older adults and with their family members.

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Course details

  • Part-time format: the course allows you to learn without interrupting your current employment.
  • Course dates: from February 21 to March 24 with online meetings on Tuesdays and Thursdays from 6:30 to 8:30 pm.
  • OSLT is an online course: you will need to set up a schedule and regular routine for completing the individual activities each week.
  • Technology requirement: you must have access to a computer with a camera, microphone, and sound as well as an Internet connection.
  • Upon successful completion, OSLT graduates will earn a Mohawk certificate.

40-hour online course

This practical and innovative course will help you:

  • apply your workplace communication training in a variety of older adult care settings.
  • better communicate when working in older adult care.
  • understand the cultural dimensions of older adult care in Ontario.


Small-group exercises based on everyday communication tasks in older adult care will help you:

  • describe your experience and strengths relevant for working in older adult care.
  • manage interactions with older adults.
  • manage interactions with older adults’ family members.


Student eligibility

  • you have successfully completed an OSLT course in Health Care or Interprofessional Health Care Teams, and

  • you have training or experience as a:

    • dietitian

    • nurse

    • occupational therapist

    • personal support worker

    • physiotherapist, or

    • social worker

  • you are a permanent resident or a protected person who lives in Ontario

Do you have questions? Connect with us!

By email: learnEnglish [at] (subject: Question%20about%20the%20free%20Programs%20for%20Newcomers)
By phone: 905-575-1212 Ext. 3092
Social media: Facebook - Instagram - Twitter

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