The Pool Shoppe
Address: 1333 Rymal Road East, Rymal Road, Hamilton, Ontario L8W 3N1
Email: service2 [at] thepoolshoppe.ca (service2[at]thepoolshoppe[dot]ca)
Primary duties
The Office Assistant plays an important role in supporting the Office Team and ensuring the efficient execution of our services. This role involves coordinating service routes, managing service notes, and processing invoices, among other responsibilities.
Key Responsibilities:
Support Weekly Maintenance Program:
- Assist in planning and scheduling weekly maintenance services.
- Coordinate service appointments with clients and field technicians.
Ensure timely completion of maintenance tasks and report any delays.
Service Route Planning:
- Plan and optimize service routes for field technicians to maximize efficiency.
Consider factors such as location, workload, and travel time to minimize downtime.
Service Note Management:
- Enter and maintain detailed service notes for each service visit.
Ensure accuracy and completeness of service documentation.
Invoice Processing:
- Send invoices to clients for completed services.
- Verify pricing and service details to ensure accurate billing.
Follow up on outstanding invoices and assist with payment processing.
Other Tasks:
- Assist with various tasks and projects as needed to support the service department.
- Collaborate with team members to address emerging needs and challenges.
- High school diploma or equivalent; additional education or relevant certifications a plus.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Attention to detail and problem-solving ability.
Please send your resume and cover letter to:
lsimpson [at] thepoolshoppe.ca (lsimpson[at]thepoolshoppe[dot]ca) & service2 [at] thepoolshoppe.ca (service2[at]thepoolshoppe[dot]ca)
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