Community Services Workplace Preparation - Free Program for Newcomers

Three people standing looking at each other while enjoying a conversation

New to Canada?

Do you love working with people and want to learn about jobs in community services? Complete this part-time program in under a year to prepare yourself to work in community service organizations.

The program is offered for free to eligible participants. You can earn up to three micro-credentials. 

Start September 10, 2024

Apply Online

Program Summary

  • Use your skills and training to enter the Canadian workforce
  • Understand different jobs in Community Services
  • Build new employment skills
  • Network with local employers
  • One-on-one employment and further education support for students offered by Placement Coach

Certification Workshops


  • You are a permanent resident of Canada, protected person (with Notice of Decision), or a Ukrainian temporary resident or their dependent. 
  • You have current proof of Canadian Language Benchmark level 7 assessment (or greater)
  • You are not currently enrolled in a college or university program
  • Recommended: work experience and education in related field

Program Details

Program dates

September 10 – December 19, 2024
Tuesdays and Thursdays
6:00 pm - 8:00 pm


Virtual - using Zoom and MyCanvas

Programs and courses include:

Intro to Community Services

- Familiarize yourself with the community service field in Canada by understanding more about social services and supports in the community.

Career Planning in Community Services

- Familiarize yourself with Canadian workplace culture and communication
- Understand the different roles and jobs in the sector

Experiential Learning*

- Build your resume and employment skills through connections to employers

*Experiential learning opportunities will help you integrate yourself into the community services sector with hands-on experiences. 
In-person professional development will be required.
These volunteer placement schedules are different from course days and hours.

Information Sessions

Register for an online info session to learn about the program details! 

Friday, June 21, 1:00 pm - 2:00 pm 
Tuesday, June 25, 11:00 am - 12:00 pm 
Wednesday, July 3, 6:00 pm - 7:00 pm 

Student Testimonials

photo of Faith

Faith Mukuku

"The course instructors were very supportive, skillful, and genuine in their commitment to our success both in the in-class part and the placement portion of the program. I appreciate the effort that went into ensuring that I was placed with an organization that met my personal preference and gave me a very meaningful learning experience. With all the support, I thrived and successfully completed my placement..." continue reading

More information

Obtain your FREE English language assessment from YMCA

Note: We do not accept any language assessment other than CLB.

Hamilton YMCA locations are:

YMCA Immigrant Services
25 Main Street West

YMCA Immigrant Services
211 Centennial Parkway North


Email: LearnEnglish [at] (LearnEnglish[at]mohawkcollege[dot]ca)

IRCC logo.jpg