Office Administration – Health Services - 335

Ontario College Diploma
Two years
Become an important member of the healthcare industry with a specialized understanding of medical practices, terminology, anatomy and more

Students in the Office Administration - Health Services program will take medical office courses to learn to provide administrative support to a busy hospital unit and they will discover the challenge of a private medical practice, acquire medical transcription skills and learn extensive medical terminology and anatomy.

Office Administration - Health Services has an active program advisory committee that meets to ensure the program is current.

View the Exceptions Calendar for start dates and semester break information.

Program Highlights

  • Experience a program well-recognized by our local and extended community of hospitals and medical offices
  • Learn to provide administrative support to a busy hospital unit
  • Discover the challenge of a private medical practice including the EMR
  • Become skilled in medical transcription and Ministry of Health Insurance billing
  • Complete our highly respected Medical Terminology 1 and 2 courses
  • Train in Meditech through our link to Hamilton Health Sciences
  • Prepare for additional educational opportunities in other health care fields such as nursing, pharmacy and laboratory
  • Attend the annual resume fair by St. Joseph’s Healthcare
  • Experience a two-week placement in the medical community to apply the theory and skills acquired in the classroom
  • Common semester 1 and 2 with Office Administration - General (380)

Program Coordinator

Contact Lori D'Angelo for 1st year or Wendy Fisher for 2nd Year

Minimum requirements for admission to the Office Administration – Health Services Diploma program

  • OSSD or equivalent (Mohawk Academic Upgrading, GED) including:
    • Grade 12 English, C or U or equivalent
  • Excellent reading comprehension, spelling, and basic computer and keyboarding skills recommended

Option are available for mature applicants.

Note: this is a Competitive Program

Apply by February 1st.

Read more about Competitive Programs.

Don't have the necessary requirements?

Career Opportunities

Industries of employment:

  • Hospital Units and Departments
  • Doctors/Specialists in Private Practice
  • Laboratories and X-ray Clinics
  • Government Offices
  • Community Agencies

Occupational categories:

  • Business/Ward/Unit Clerks
  • Medical Transcriptionists
  • Patient Registration Clerks
  • MOH Billing Clerks
  • Administrative Assistants
  • Medical Secretaries

Graduate Opportunities

  • Graduates may transfer directly into the third semester of one of the other Office Administration specialty programs, provided that seats are available
  • For degree transfer/ completion opportunities, visit

Course Overview & Descriptions

Learning Outcomes

Program Learning Outcomes, often referred to as ‘Program Standards', set out the essential learning that a student must achieve before being deemed ready to graduate.

In many cases these program learning outcomes were developed by the Ministry of Training, Colleges and Universities (MTCU) in consultation with employers and educators who are experts in the program field. To ensure the outcomes remain current and in line with industry needs, we invite our employers, graduates working in the field and current students to re-examine and update them during regular, ongoing program review focus groups.

Additional Information

Visit the Office Administration & Travel and Tourism Student Work Experience Partnership page for information on the field placement opportunities for this program!

Fennell Campus
Jan 2017
Sep 2017

Estimated first year tuition and fees

Full Cost Breakdown

"Words cannot express how much my time at Mohawk College has meant to me.  I am grateful for all I was able to experience in my time there.  This program served to teach me the fundamental skills necessary in today’s workforce. The technology is current, the professors are skilled and knowledgeable, and the facility is top-notch.  I have made life-long friends with fellow students and professors, and gained skills that will help me thrive in this industry.  I graduate with a knowledge that I am not only prepared to enter the work force, but with excitement knowing my future will be a bright one.  I am proud to be a Mohawk College alumnus and will never forget what this place did for me."
Rachel, Office Administration - Medical Graduate 2013

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"My time at Mohawk College has impacted me in ways I couldn’t have imagined.  Not only has my program reinforced my career choice, but the professors here have fuelled my passion for this field. I know that my education has not only given me the skills and knowledge needed to oversee the operations of a medical office, but has prepared me for a number of different medical settings—there are so many opportunities to expand my career. I am so grateful to have had such a selection of experienced and talented teachers who share the same passion for the medical field. Mohawk has given me the inspiration to move forward and to be successful, and I can’t express how grateful I am."
Cherlyn, Office Administration - Medical Graduate 2013


"I will never forget my experience at Mohawk College. While studying in my chosen career, I made lifelong friendships, with not only students, but also professors. My education at Mohawk, gave me the ability to oversee daily operations of a medical office and really make a difference in the lives of patients of all ages. I will always be a part of the Mohawk College family. Thank you for an education I will never forget."
Jennifer, Office Administration - Medical Graduate 2009