Business Analysis - 334

Ontario College Graduate Certificate
One year or less
Recommend solutions through a comprehensive analysis of business and stakeholder needs to support innovative, organizational change that automates processes and enhances the user experience (UX) with software integration and technology solutions.

Program Highlights

  • Apply your learning through real-world, experiential learning opportunities with community partners from a variety of industries.
  • Attain entry-level Certified Business Analysis credential (e-CBA) through IIBA.
  • Complete Lean 6 Sigma Yellow Belt

  • Achieve micro-badges in Process Mapping and Analytics with the Mohawk/IBM partnership.

  • Courses are being delivered remotely with a mix of self-directed online learning and scheduled online classes where we meet face-to-face via Zoom.

  • Build your professional brand by participating in workshops and industry networking opportunities.

This is a BYOD (Bring your own device) program. See Laptop Requirements under Additional Information.

What you'll learn

  • Use a variety of business analysis techniques, skills and knowledge to support new or improved innovative business processes.
  • Develop and document business processes and business models according to established business analysis practices, timelines and project goals.
  • Develop strategies to bridge gaps between requirements and existing systems using appropriate business analysis techniques and documentation to support change to a business system.
  • Assess solutions to business improvements using established benchmarks and evidence-based decision-making techniques.
  • Use a project management approach to communicate technical and business information to a variety of stakeholders.

View the Exceptions Calendar for start dates and semester break information.


IBM Skills Academy and Mohawk College logo

As a recognized IBM Premier Academic Initiative participant, we are pleased to offer the following Learn@IBM courses embedded within the program. Students can earn globally-recognized IBM Digital Badges for in-demand skills.

IBM Business Process Analyst
Learn about managing upstream and downstream impacts and the cross-functional importance of processes to the overall objectives of an organization. Understand concepts such as process analysis, process improvement, macro design, Playback 0, and identifying and working with key performance indicators (KPIs). 

IBM Business Intelligence Analyst
Explore report building techniques using relational data models. Enhance, customize and manage reports including Active reports and functionality. 

The International Institute of Business Analysts
The Business Analysis Graduate Certificate is an academic partner delivering accredited curriculum with the International Institute of Business Analysts.  For more information visit The International Institute of Business Analysts.

Program Length

1 academic year (period of 10 months)

Explore our many videos, online resources and program options within the Open House Plus website.

We’re here for you to support applications and admissions by providing online and virtual service.


Applied and have questions?
The admissions team is available to help, you can contact them via Admissions or by phone at 1-844-767-6871.


Haven’t applied and need help?
Contact us or phone 905-575-2460.

Program delivery

Learn more about virtual and remote learning and how programs will be delivered.



Domestic and International student admission requirements

  • University degree or college diploma (two year or longer) including most business programs, computer science or humanities and social sciences; or an acceptable combination of related work experience and postsecondary education (as determined by the college)
  • Postsecondary transcripts, indicating courses completed to date
  • Fluency requirements must be met for applicants where English is their second language.
  • Bring Your Own Device (BYOD) is required. Please see Laptop Requirements under Additional Information.

Language Requirements for International Students:

  • Proof of English proficiency for applicants where English is not their first language must be submitted to Ontario Colleges
  • International Visa students may contact Mohawk International for more information
  • IELTS overall band of 6.5 with no band less than 6.0
  • TOEFL iBT 88
  • CAEL 70, no sub-test band score less than 60
  • PTE Academic 58
  • Mohawk College English Language Test (Accuplacer: Assessment for Success) aligned with CAEL Band
  • Completion of level 8 of the General Arts and Science - English for Academic Purposes (GAS-EAP) with 75%. Placement in the GAS-EAP program is determined by scores on an in-house English language test or TOEFL or IELTS

Applicants whose first language is not English will be required to demonstrate proficiency in English. Options are available for mature applicants.

Tuition and Fees

2021 - 2022 Domestic Tuition and Fees

Description Semester 1 Semester 2

Compulsory Ancillary Fees

$781.08  $712.05 
Co-op Fees N/A N/A

Compulsory Program Fees

$51.41  $0.00
Domestic Tuition $2,824.57  $2,824.57 
Total Domestic Charges Per Semester $3,657.06  $3,536.62 
Total 1st Year Fees $7,193.68 

Above fees based on full-time September program start date. Contact Student Services to confirm fees for other start dates or semesters.

2021 - 2022 International Tuition and Fees

Description Semester 1 Semester 2

Total Tuition & Ancillary Fees

$8,600.00  $8,600.00 
Co-op Fees N/A N/A

Program Compulsory Fees

$51.41  $0.00
International Tax Recovery $450.00  $375.00 
Total International Charges Per Semester $9,101.41  $8,975.00 
Total 1st Year Fees $18,076.41 

If you pay by wire transfer, please note your bank might charge you a fee to transfer money. Make sure your transfer includes the Mohawk payment and the wire transfer fee. This applies to each wire transfer payment you make.

Additional Information

Course Overview & Descriptions

Click on the course title for a course description.

Experiential Learning

How you'll gain skills

  • Experience a seven-week, unpaid field placement in the business analysis sector.
  • Participate in business case simulations.

  • Test and apply course concepts through industry specific software installed on your laptop or computer.
  • Work with “clients” to develop solutions or strategies for businesses or organizations.

  • Demonstrate skills and knowledge through culminating and cumulative learning activities such as capstone projects.

To learn more, please visit the Centre for Experiential Learning. 

Field Placements

Visit the Business Analysis Student Placement Partnership page for information on the field placement opportunities for this program!

Learning Outcomes

Program Learning Outcomes, often referred to as ‘Program Standards', set out the essential learning that a student must achieve before being deemed ready to graduate.

In many cases these program learning outcomes were developed by the Ministry of Colleges and Universities (MCU) in consultation with employers and educators who are experts in the program field. To ensure the outcomes remain current and in line with industry needs, we invite our employers, graduates working in the field and current students to re-examine and update them during regular, ongoing program review focus groups.

Career Opportunities

Your future career options

  • Business Analyst
  • Business Architect
  • Business Process Analyst
  • Business Systems Analyst
  • Change Management Specialist
  • Data Analyst
  • Enterprise Analyst
  • Operations Analyst
  • Product Manager
  • Product Owner
  • Project Manager
  • Program Quality Analyst
  • Requirements Engineer
  • Solutions Engineer
  • Systems Analyst

Where you could work includes:

  • Information Technology
  • Project Management
  • Financial and Insurance institutions
  • Health and Social Services
  • Government and Public Sector
  • Manufacturing
  • Business Professional/Consulting

Opportunities for grads

  • International Institute of Business Analysis (IIBA) credential*
  • Lean Six Sigma Yellow Belt certification*
  • Micro-badges through IBM and Cognitive Class.

* Must meet criteria for eligibility


Educational Pathways


Pathways to Mohawk 

If you've successfully taken a course at another post-secondary institution, you may be able to earn course exemptions toward your credential here at Mohawk.

Pathways within Mohawk

If you have successfully completed one of the following programs at Mohawk, you may be eligible to receive transfer credit in this program. *

We offer a diverse range of programs to further your studies within Mohawk following completion of this program. * 

This Pathways map shows how the identified program can lead to future program choices within Mohawk.

Pathways beyond Mohawk

Earn a degree:

  • Robert Gordon University - Master of Science - International Business Management, Business and Management, Business Innovation and Entrepreneurship, or Business and Leadership Management

See for additional opportunities at other colleges or universities in Ontario.

Search the Mohawk Transfer Database for opportunities outside of Ontario.

Additional Information

Laptop Requirements

As indicated in our admission requirements a mandatory PC laptop program has been implemented. This initiative enhances the student-learning environment and increases student satisfaction, providing each graduate with industry-leading hardware and software that will support you in pursuit of your career goals. Learning on your personal laptop provides flexibility in the learning environment to utilize the advanced teaching and learning methods used in the program.

PC Platforms


The laptop specifications and Dell Systems below are recommendations only. If you already own a laptop that resembles these specifications you are not required to purchase a new device.

Operating System Windows 10 Home
CPU (Minimum) Intel Core i5 to i7
RAM (Minimum) 16gb
Storage 500 GB to 1 TB
Peripherals (included or purchased separately) Webcam
Headset w/ Microphone (to listen to audio in class without disturbing others)
Screen Size 15" to 17"

Dell Systems*: DELL G3 15, DELL G3 17

The Dell Systems listed above meet the minimum specifications. A search of DELL’s website entering the various criteria for RAM will list laptops that will meet the specifications. Don’t forget to access Mohawk’s purchasing discount if buying online. You can do so by, logging to your MyMohawk account, on the left-hand navigation select Technology Solutions, Computer Store. Use your Mohawk College email to receive an exclusive coupon code. This system is only a recommendation.


MAC laptops are NOT recommended for learning in the Business Analysis program.

Program Specific Software

Please note, the software listed below is subject to change. Students will be advised how to access program specific software during Orientation.

  • Microsoft Office (Word, PPT, Excel, OneNote): Free to all students through their Office 365 student account
  • Microsoft Access
  • Microsoft Visio
  • Microsoft Project
  • IBM Cognos Analytics
  • IBM Blueworks Live
  • Tableau Prep
  • Tableau
  • Zoom Conferencing

Program Coordinator

Headshot of Lisa Pegg

Lisa Pegg

Graduate Studies, Business Analysis and Analytics for Business Decision-Making


  • Chris Spraakman
    Chris Spraakman
    Business Management and Graduate Studies, Business Analysis and Project Management
  • Jason Welsh
    Jason Welsh
    Graduate Studies, Business Analysis, Supply Chain, and IBM
  • Headshot of Lisa Pegg
    Lisa Pegg
    Graduate Studies, Business Analysis and Analytics for Business Decision-Making
  • Headshot of Steven Way
    Steven Way
    Graduate Studies, Analytics for Business Decision-Making and Business Analysis

Contact us

Domestic Canadian Students

Contact Student Recruitment
Haven’t applied yet and have questions?
Contact our Student Recruitment team for information on programs, how to apply, and more.

Contact Admissions
Contact our Admissions advisors for help with your application.
Contact Admissions
Phone: 1-844-767-6871

International Students

Contact International Student Recruitment
Contact our International Student Recruitment team for information on programs, how to apply, and student life.
Contact International
Phone: 1-905-575-2254
Toll free phone numbers:
For general questions: 1-888-Mohawk9 (1-888-664-2959)
North China: 10-800-714-2521
South China: 10-800-140-2541
Brazil: 0800-022-7408
Philippines: 180011102544

Contact International Admissions
Contact our Admissions advisors for help with your application.
Contact International Admissions
Phone: 1-905-575-2254

*Not all programs are international eligible. Please see our programs available for international students.

Accessible Learning Services

Are you a student with a confirmed or suspected disability? Visit our Accessible Learning Services website to discover how we can help you.

Do you have a project for our students?

If you or your organization has a marketing communications project that might be suitable for our students, please apply below. We will respond to you as soon as we can. Please note that we do not accept applications made directly to faculty or program coordinators. If you have any questions please contact

Apply for Student Support

Program Coordinator

Headshot of Lisa Pegg

Lisa Pegg

Graduate Studies, Business Analysis and Analytics for Business Decision-Making

Student Success Advisors

Student Success Advisors

  • Student Success Advisors assist current students to transition to college life, co-creating an academic success plan, advice on course selection, changing programs, or referrals to specialized support services. If you need help applying to Mohawk, contact Admissions (for International Students, please contact International Admissions).

    Hayley Hopkins

Canadian Domestic Students

Fennell Campus (FF)
Jan 2022
Sep 2022
Jan 2023

International Students


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