Tuition Refund Exception Request Form

The Tuition Refund Exception Request form is to be completed by applicants and students who wish to request an exception to the Fee, Withdrawal and Tuition Refund  Policy. Staff members may submit the form on behalf of a student. If this form is being completed by a parent, guardian, or agency representative, a completed Release of Information Form must be on file before any information can be shared. For more information, please contact registrar [at] mohawkcollege.ca (registrar[at]mohawkcollege[dot]ca).

For active students, the outcome of a Tuition Refund Exception Request will be sent to the student's Mohawk email address. Students who no longer have access to an active Mohawk email account should provide a personal email address to receive the decision.

Reminder:

Refund and withdrawal exceptions are to support students who faced an unforeseen event or circumstance which prevented their ability to start/return to studies or complete a term. These are events which are outside the control of the student, could not have been reasonably foreseen or avoided and/or significantly impacted the students’ ability to remain a student.  Tuition Refund Exception Requests forms submitted without valid grounds will not move forward in the review process.

The Fee, Withdrawal and Tuition Refund Policy states that a refund and/or withdrawal exemption requests must be received within six (6) months from the last day of the term in which the student was enrolled (or had applied) for which the exception request is being submitted.  

If submitting a refund/withdrawal exception for the current semester and before the academic withdrawal deadline, students must first complete a course or program withdrawal form. If submitting a refund/withdrawal exception past the academic withdrawal deadline, or for a previous semester, a withdrawal form is not required. 

Non-Refundable Fees

If a Tuition Refund Exception request is approved, please note that certain fees are non-refundable in accordance with the Fee, Withdrawal and Tuition Refund Policy. These may include:

  • Health and Dental (Plan and Premium) – MSA
  • Universal Transit Pass – MSA
  • Co-op Fee
  • Pre-placement Fee
  • Assessment Testing
  • Student Buildings: Capital and David Braley Athletic and Recreation Centre
  • Student ID Card

Students are encouraged to review the full Fee, Withdrawal and Tuition Refund Policy for additional details regarding refund eligibility.

 

Important Instructions for Students:

 

If your exception request is related to a medical condition/illness (including mental health concerns):

  • You are required to complete the Extenuating Circumstances – Student Medical Certificate (292 KB) PDF.
  • DO NOT continue with this Tuition Refund Exception Request web form until you have completed “Extenuating Circumstances - Student Medical Certificate” and are ready to upload it to this web form.  

If you are an international student, you will need to submit your withdrawal request through the Withdrawal and Refund Form for International Students (opens in new tab).

Upon submission of this Tuition Refund Exception Request form, the Registrar's Office will review each request and share requests with the Tuition Refund Exceptions Committee (TREC). This Committee will review each request and decide if the request is approved or denied. TREC decisions are final.

For any questions about the Tuition Refund Exception Request process, email TREC [at] mohawkcollege.ca (TREC[at]mohawkcollege[dot]ca).
 

1. Reason for Request

What is the reason for your request?
  1. Download the Extenuating Circumstances - Student Medical Certificate PDF (292 KB), which must be completed.
  2. Provide this Certificate to your certified Medical Professional and/or Allied Health Professional to complete. This Certificate can be completed by a certified Medical Professional (in addition to a Physician, this can also include a Registered Nurse, Pharmacist, Dentist, or Chiropractor), as well as other Allied Health Professionals. Examples of Allied Health Professionals include Psychologists, Clinical Psychologists, Psychotherapists, Physical Therapists, Occupational Therapists, and Social Workers. These are just some examples.  
  3. Mental health concerns qualify as a “medical condition” and a completed Extenuating Circumstances - Student Medical Certificate is required.
  4. Submit your Tuition Refund Exception Request, including the completed Certificate as an attachment.
  • If you have any questions about who can complete the Student Medical Certificate, email TREC [at] mohawkcollege.ca (TREC[at]mohawkcollege[dot]ca) to confirm.
  • If you encounter issues attaching the completed Certificate to this Web Form, it can be sent by email to TREC [at] mohawkcollege.ca (TREC[at]mohawkcollege[dot]ca) as a follow-up to your Tuition Refund Exception Request.

 

 

 

2. Your information

You are a

 

Student's Information:

Program Name & Number:
If the term for your exception situation is not shown, the deadline to submit a request has passed according to Mohawk College policy. Refund and/or withdrawal exemption requests must be submitted within six (6) months from the last day of the term in which you were enrolled (or applied) for.
Which Department did you speak with prior to receiving this form?

 

 

3. Explanation

Please note:

  • If you indicated your reason is illness/medical, DO NOT submit any other medical documentation – the only acceptable documentation for “medical condition/illness” is a completed “Extenuating Circumstances - Student Medical Certificate”.
  • Your request is reviewed with the information submitted within this web form.
  • Include all information you feel is relevant to the review of your request.
  • Requests are reviewed once by Committee, and their decision is final.
  • The average time for the Committee to review your request is four weeks. However, this timeline may change during peak times. 
Maximum 3 files.
20 MB limit.
Allowed types: jpg png gif tif svg bmp txt pdf doc docx xls xlsx mp3 ogg wav rtf odt ppt pptx odp ods.
What outcome are you expecting as the result of this review?
Please provide details

 

 

4. Acknowledgement