Meal Plan Frequently Asked Questions

1. Is Mohawk College's Meal Plan Mandatory?

Mohawk College has a mandatory meal plan for all students living on residence. The mandatory meal plan is meant to supplement the funds you spend on meals. That is, your meal plan is not meant to cover all your food expenses, during the year as Mohawk College has kept your commitment low. The meal plan is currently open only to students living on residence. Students who do not make a selection, will automatically be assigned to the Commuter Meal Plan.

2. What are the benefits?

  • Savings - The Meal Plans will save you money. Meals purchased using your meal plan are tax free so you can save up to 13% on applicable purchases on campus.
  • Convenience - You do not have to carry cash on campus.
  • Security - If your card is missing or lost, quickly deactivate your card and then contact the ONE Card office (Fennell Campus), Student Engagement (Stoney Creek Campus), or Student Engagement at the McMaster Campus (IAHS) for obtaining a replacement.
  • Deactivate your card at http://onecard.mohawkcollege.ca

3. What are the Mohawk College Meal Plan Options?

For more information, and to see a breakdown of the different Meal Plans available, please follow the link to http://mohawkresidence.ca/mealplan.html

4. What are the Meal Plan terms and conditions?

For information on the terms and conditions, please follow the link to http://mohawkresidence.ca/mealplan.html

5. Where can I use my Meal Plan?

Fennell Campus

Tax Free Basic Meal

MSA (Flex)

Off-Campus (Flex)

Campus Snack Dollars

Tim Hortons Logo

Pizza Pizza Logo Dominos Pizza Logo Vending Machines
Paramount Fine Foods Logo Urban Fork Logo Montana's Logo Single purchased items
Subway Logo  Booster Juice Logo    
twomato Logo   The Pita Pit Logo  
    mcdonalds logo  
Starbucks Logo      
Smoke's Poutinerie Logo      
Mo's ReZtaurant      
       

 

     

Stoney Creek Campus

Includes all Fennel Campus locations

Tax Free Basic Meal

Off-Campus (Flex)

Campus Snack Dollars

Pizza Pizza Logo The Pita Pit Logo

Vending Machines

Mo's ReZtaurant  

Single purchased items

Tim Hortons Logo    
On The Go Logo    

Brb (be right burger)

   

6. What if I have food allergies or special dietary needs?

Any student with special dietary needs due to health restrictions must contact Food Services for written confirmation so that his/her needs are met before making a decision on applying for Mohawk College residence.

Please contact:

Ian Foote  (ian.foote [at] compass-canada.com
General Manager (Fennell and Stoney Creek Campuses)
Mohawk College, Fennell Campus 
135 Fennell Ave. W 
Hamilton, ON L9C E05
Tel: 905-575-1212 ext. 3857

7. What is a non-taxable MEAL?

Scenarios are based on the mandatory Meal Plan at the Fennell and Stoney Creek Campuses.

Scenario 1

Johnny goes to Subway to purchase a 6" sub and a drink. Will Johnny be able to use his non-taxable Meal Plan portion on his ONE Card/Band?

The answer is 'yes'. He will be able to purchase from the tax-free portion of his Meal Plan. This is the same for any similar purchase at all Chartwells locations (see chart above) in the C-Wing Food Court at the Stoney Creek Campus. This purchase will be taken from Johnny's non-taxable Meal Plan portion.

Scenario 2

Maria goes to the Mohawk Student Association (MSA) food court or an off campus vendor to purchase a pizza, burger, pita, etc. Will Maria be able to use her non-taxable Meal Plan portion on her ONE Card/Band?

The answer is 'no'. MSA and off campus purchases will come out of the MSA/Off campus portion of the meal plan (see chart above)

Scenario 3

Sue goes to Mo's in Residence to purchase potato chips and water. Will Sue be able to use her Flex portion on her ONE/Band Card?

The answer is 'no'. This purchase will be taken from Sue's Meal Plan portion. Therefore beverages or snacks or any items bought at the Residence On the Go or at any campus retail stores are Meal Plan.

Scenario 4

Brian goes to Starbucks to purchase a sandwich, chocolate bar and a drink. Will Brian be able to use his Meal Plan portion on his ONE Card/Band?

The answer is 'yes'. He will be able to purchase his meal using his Meal Plan. This is the same for any similar purchase at any of the Chartwells locations. This purchase will be taken from Johnny's Meal Plan portion.

8. Where can I top up my Meal plan dollars?

You can funds to your ONE Card anytime online at http://onecard.mohawkcollege.ca or on campus by visiting the ONE Card office I130 (Fennell campus) or Campus Store (Fennell or Stoney Creek campus)

9. What if I leave school before the end of the year?

There is no refund unless you withdraw from the college or leave residence prior to the last day to withdraw without academic penalty. Any withdrawals after the date will be refunded a prorated amount. Refunds due to withdrawal or of funds added to the mandatory meal plan are subject to an administrative fee of $50. The meal plan is non-transferable.

10. Where do I get my ONE Card?

Your meal card/ONE Card is your Mohawk also your student ID card. Your card will be available for pick up during the move in days after you have submitted an approved photo at http://photo.mohawkcollege.ca.

When picking up your first ONE Card please bring Government Issue photo id with you.

Your Meal Plan will be pre-loaded onto your card. Bring it with you when you visit the various food services locations as you will not be able to use your Meal Plan without it.

11. What if I have lost my ONE Card?

If your card is lost or stolen, you must deactivate your card to protect your balances by visiting http://onecard.mohawkcollege.ca and using the 'Deactivate Card' feature. Once deactivated, obtain a replacement card by heading to the ONE Card office (Fennell Campus), Student Engagement (Stoney Creek), or Student Engagement McMaster Campus (IAHS) and a new card will be issued to you for a $25 replacement fee. The Square and Student Engagement accepts cash, debit, MasterCard or Visa.  The ONE Card office accepts debit, MasterCard or Visa.

12. Who should I contact if my ONE Card is not working?

Should you have any ONE Card related issues, please visit or contact the ONE Card office:
i-Wing, room i130
135 Fennell Avenue West
 (at the corner of West 5th St) 
Hamilton, Ontario, Canada L9C 1E9
Hours: 8:30 a.m. - 4:30 p.m.
Email the ONE Card Office at onecard [at] mohawkcollege.ca
Call: 905-575-2121

13. How do I purchase a McMaster meal plan?

For students attending the McMaster campus that would like to purchase a McMaster meal plan please head over to the MacExpress (opens new window) website or visit their office.:

MacExpress
Commons Bldg, room 128

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