Service Disruptions and Closures

Service Disruption Notifications 

Under the Accessibility for Ontarians with Disabilities Act, 2005-Customer Service Regulation, Mohawk College is required to notify students, employees and public when there are temporary disruptions in the college facilities or services.

Examples of a service disruption may include the following:

  • Utility shutdown in a particular building for a specified period of time
  • Construction or maintenance work that restricts access to an entrance of a building or a particular floor or department
  • Breakdown of public elevators or lifts
  • Unexpected closure of an office that serves the public

Mohawk College recognizes that persons with disabilities make special arrangements in order to access goods and services (for example, they may book accessible transit, or arrange for someone to drive them to and/or from the College.)

The College will provide notice of service disruptions when any facility, technology, or service is temporarily unavailable, or is expected to be temporarily unavailable in the near future.

Update on Communication of Service Disruption Notifications (DOCX, 26.7 kb)

Security Alert Messenger

Mohawk's Security Alert Messenger (SAM) service is part of Mohawk College's commitment to maintaining a safe and secure environment for students and staff.

SAM's primary role is to warn you when there is a direct threat to your safety on the Fennell or Stoney Creek campuses, such as a lockdown, campus evacuation or closure due to inclement weather. Once activated by Mohawk College Security, SAM will send you a brief notification alerting you to the type of emergency taking place and advising you on what actions you should take next. The service will also be used to inform you when campuses are closed due to severe weather.