Residential Client Advocate-Relief

Posting Date
Rate of Pay
$19.19 per hour
Job Location
Hamilton, ON
Hours of Work
Varies with shift availability • Must be available to work day, afternoon, night and weekend shifts • Must have flexible availability
Closing Date
Company Information

Mission Services
Address: 196 Wentworth ST N, Hamilton, Ontario L8L 7W2
Email: HR [at] mission-services.com (HR[at]mission-services[dot]com)

Primary duties

JOB POSTING
Women’s Services-Inasmuch House
Residential Client Advocate-Relief
Must Have Flexible Availability
(Bargaining Unit Position as per Collective Agreement)
Multiple Positions
Wage: $19.19 Per Hour
Posting No. MS0311

KEY RESPONSIBILITIES:

  • Provide direct service to women and their dependents, including but not limited to, conducting safety planning and risk management, completing assessments and admits, offering housing information and completing housing applications, offering referrals, participating in conflict resolution and offering crisis intervention by phone and through web and text-based service
  • Engage with service users in all areas of the shelter
  • Participate in developing and delivering on site groups and activities for women
  • Ensure the overall management, safety and security of the shelter is maintained
  • Keep systematic records using automated case management software and in-house tools such as log
    books and report templates
  • Assist in the training and supervision of students and volunteers at Women’s Services
  •  Understand and follow protocols with community partners such as Hamilton Police Services, Children’s Aid Society and School board
  • Participate in regularly scheduled staff meetings and training
  • Work safely, identify any health and safety concerns and report to management, and follow Mission Services workplace health and safety policies and procedures at all times
  • Ensure that service users have access to participate in barrier-free services, assist and empower each service user to become more independent
  • Adhere to a strict confidentiality policy
  • Other duties as required to ensure the continuation of service to residents
Skills and Experience Required

QUALIFICATIONS:

  • Successful candidates will hold at minimum a diploma in Social Service Work. A diploma in Assaulted Women and Children Counsellor/Advocate, or degree in Social Work, is preferred
  • Minimum two (2) years of work experience in fields of gender-based violence, child abuse, mental health, concurrent disorders, counselling and other social services supporting vulnerable women; two-four (2-4) years of experience is preferred
  • Demonstrated understanding of gender-based violence, child abuse, mental health disorders, addiction, poverty and homelessness
  • Demonstrated understanding of working from an intersectional feminist lens
  • Demonstrated ability to provide person-centered, trauma-informed and AR/AO services and supports to women and children with diverse experiences and identities
  • Excellent counselling, crisis intervention, organizational and interpersonal skills
  •  Ability to work under pressure and in crisis situations
  • Confident decision maker and enthusiastic team player
  • Committed to upholding the organization’s mission, values and standards
  • Fluency in French is an asset

HOURS OF WORK:

  • Varies with shift availability
  • Must be available to work day, afternoon, night and weekend shifts
  • Must have flexible availability

REQUIREMENTS:

  • Police Vulnerable Sector Check
  • Two-Step Tuberculosis Skin Test
  • Proof of double COVID-19 vaccination, or willingness to register to receive these vaccinations as soon as possible
How To Apply

To apply for this position, please send your cover letter and resume by 5:00PM on December 22, 2022 to:
Director of Human Resources
Mission Services of Hamilton
P.O. Box 368, Hamilton, ON L8L 7W2 or email to HR [at] mission-services.com (HR[at]mission-services[dot]com)

At Mission Services of Hamilton, we value diversity in our employees and we work from an anti-racism/anti-oppression framework and strive for equity and inclusion.  We strive to foster an organization that reflects the diversity of the community we serve and welcome applications from all qualified candidates. We encourage applications from individuals from underserved and underrepresented cultural and racial communities, from First Nations Inuit and Metis communities, Two-Spirit, LGBTQIA+ communities, and people living with disabilities.

Mission Services is also committed to developing an inclusive, barrier-free selection process and work environment. We thank all applicants, however, only those candidates selected for an interview will be contacted. If contacted, please advise us if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality.

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