mHealth & eHealth Development and Innovation Centre (MEDIC)



The mHealth & eHealth Development and Innovation Centre (MEDIC) conducts digital health applied research, provides advanced skill development services, and leads the design, development and testing of electronic medical records (EMR) systems, patient health records (PHR) systems, clinical assessment tools, and patient-facing mobile and web application development and device integration. MEDIC’s Digital Health User Experience Lab, the only one of its kind in southern Ontario, supports MEDIC’s usability research team to offer customized user-testing and validation of new and existing products and solutions.

Globally recognized for its expertise in Digital Health since 2009, MEDIC partners with government institutions, public health teams, clinician groups, researchers, NGOs, and commercial software vendors to accelerate the development of interoperable and secure healthcare IT solutions. MEDIC is Canada’s Digital Health Technology Access Centre.


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Product Development (Tooling)

MEDIC supports new technology development at every stage of the development process, from supporting the design of the concept to developing a working proof of concept. For partners with existing products, MEDIC assists with process improvements as well as product redesign in accordance with international digital health standards.

Testing and Validation Services

MEDIC supports the development and deployment of new digital health products and the enhancement of existing software solutions. Services include technology and workflow consultation, concept valuation, product evaluation and validation as well as field trials and simulation testing.


MEDIC hosts industry-focused workshops and customized corporate training focused on advancing technical knowledge in digital health topics, such as FHIR and interoperability. 

Labs & Equipment

Our facilities host a wide range of hardware, software and digital assets. 

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Health Systems Interoperability Lab

MEDIC Servers

The Health Systems Interoperability Lab is a centre of expertise for healthcare systems interoperability. The digital assets of the lab support interoperability with systems such as the open IHE sandbox infrastructure (Cross Enterprise Document Exchange (XDS), Patient Identity Cross Referencing (PIX), Patient Demographic Query (PDQ), and Audit Trail and Node Authentication (ATNA)). The team also has extensive experience with FHIR.

Mobile Device Experimental Lab

Two people working in the MEDIC Lab

The Mobile Device Experimental Lab supports prototyping, testing and validation of mobile digital health software solutions. The lab contains over 100 mobile devices and peripherals to facilitate the testing of diverse consumer and clinical mHealth solutions.

Digital Health User Experience Lab

MEDIC researchers testing devices

MEDIC’s Digital Health User Experience Lab, the only one of its kind in southern Ontario, supports MEDIC’s usability research team to offer customized user-testing and validation of new and existing products and solutions. It is affiliated with Mohawk's Digital Accessibility Lab in order to support accessibility user-testing and legislative compliance.

Hand In Scan


Global Health-tech company Hand-in-Scan™ invented a hand scanning system that is capable of identifying and recording the effectiveness of a healthcare worker’s handwashing technique. The company asked MEDIC to support them with their expansion into the North American market.

Read more about Hand-in-Scan
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Innovation Lab

Available between 2016-2020, The Innovation Lab, was a sandbox environment that allowed digital health developers to work through a significant part of their R&D development. eHealth Ontario (now Ontario Health) asked MEDIC to lead the creation of the simulated environment.

Read more about Innovation Lab


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The GERAS Centre for Aging Research developed a concept for an innovative digital health solution called the Fit-Frailty App: a customizable, interactive assessment tool. The research team asked MEDIC to provide the technical expertise needed to design and develop the app.

Read more about GERAS
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m-Health Solutions

MEDIC partnered with m-Health Solutions to improve cardiac care for heart disease and stroke patients. Using Alberta as a proving ground, m-Health Solutions worked with Mohawk College to test an innovative mobile cardiac monitoring device that can be remotely monitored in real-time.

Read more about m-Health Solutions


Andrew Norgate Headshot

Andrew Norgate, General Manager, MEDIC

As General Manager of MEDIC, Andrew's role is to support the staff, students and industry partners engaged in applied research projects. Andrew holds a Bachelor of Technology from McMaster University and an Advanced Diploma of Technology from Mohawk College. He is currently completing his MSc in eHealth at McMaster University. Andrew began his career at IDEAWORKS in 2011 as co-op student focusing on Mobile App development. After graduating, he worked with a Hamilton-area software company, before returning to MEDIC in 2016 and taking on progressively more senior leadership roles within the innovation centre. Andrew has worked with dozens of digital health companies, leveraging his passion for healthcare and technology to solve practical challenges within the healthcare sector.


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Thank you to our funding partners

NRC CNRC Logo     Ontario Centres of Excellence     NSERC CRSNG Logo      Canada Foundation for Innovation


MEDIC is part of IDEAWORKS, Mohawk’s active hub of applied research and innovation. IDEAWORKS accelerates Canadian and global innovation by supporting industry access to expert researchers, specialized facilities and world-class technologies. 

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