Online Learning & Development

The Online Learning & Development team provides leadership in the development of intuitive, engaging, and beautiful online learning experiences and environments for faculty and students. We accomplish this through integration of:

  • A collaborative and structured team approach
  • Design Thinking 
  • User Experience / User Interface (UX/UI) design
  • Universal Design for Learning (UDL) methodologies

Our team of subject matter experts, instructional, curriculum, and graphic/media design specialists strive for excellence in online learning through coaching, modeling, and strategic partnerships in the Mohawk College community. 

“I am adding to the building blocks of my career, and I have learned that it’s never too late to learn. Returning to Mohawk has been one of the best decisions I have made.”

- Ligia, Online Office Administration Certificate Program Student

"I have had the pleasure of working with Brian and his team (Jessica and Vicky) to develop a completely online course, the process was very involved, as we wanted to use some new tools to make the course more engaging and interactive. They aided me in coming up with a solid plan, and assisted with their knowledge, resources and experience to ensure I met our predetermined checkpoints and goals along the way. I found our regular meetings engaging, collaborative, and helpful for finding solutions to various challenges and questions that came up during the process. In the end, I am very pleased with what we created. Because of the team approach and effort this course exceeded my expectations."

- Wes B. - Mohawk College Professor 

Developing and converting the horticulture course from in class to an online learning experience had many challenges. But by working in a collaborative team environment with other trade experts and the Mohawk conversion team the process was much more manageable. The team approach also ensured that individual courses had similar components that added to the program’s overall cohesiveness.

- Dan B. - Part-Time Instructor 

As a student at Mohawk College, many of the courses I have taken were accompanied with confusing or unintuitive online components. After having the opportunity to work with the Online Development Team, I was able to see courses with multifaceted approaches to learning that kept a much cleaner and simple layout.” 

- Brett H. - Mohawk Student and CSEP Employee 

Online Learning & Development at Mohawk College is guided by the following Policies: 

Online Learning & Development Process

The online design and development process is based upon the User-Centred Design Process found at, and includes five phases:

  1. Plan,
  2. Analyze,
  3. Design,
  4. Develop, and
  5. Test & Refine.

This collaborative, team based-approach placing learner and teacher needs at the centre by leveraging elements of:

  • Design Thinking
  • User Experience / User Interface (UX/UI) design
  • Universal Design for Learning (UDL) methodologies


Online Learning and Development process graphic.png

An accessible version of the Online Design and Development Process Map is available here (WORD).


Online Learning & Development Templates


Course Outline Each course contains a course outline, which is a contract between the college and the student that provides information on the curriculum and learning students will experience in a course. It articulates the specific outcomes students will achieve, identifies how those outcomes will be measured and assessed, and includes information about course-specific resources and policies
Learning Plan A Learning Plan is the critical complement to a Course Outline. It translates the broad, overall synopsis of the course into manageable weekly or modular chunks. It communicates covered content/concepts, expected contributions, and related assessments for each section of the course (week or module)
Module Overview (download opens as PDF, 470 KB) This is the first template students view when beginning each new module in a course. The template provides students with a mini agenda of every module, including a module introduction, topics covered, learning outcomes and elements of performance that will be met, what students are responsible for reading, watching, completing, and attending, a module summary, and list of references. This template organized in a very coherent, aesthetically pleasing way, allowing learners to have a very clear understanding of their expectations each week
Assignment (download opens as PDF, 242 KB) All assignments in a single course share the same template and appear in the same format. For each assignment, instructions are stated in paragraph format followed by expectations (length, APA reference guide, spacing, and number of references required), submission requirements (file type, nomenclature for submission, and submission settings), a rubric outlining how students are evaluated, and finally, which course learning outcomes will be met after completion
Quiz (download opens as PDF, 150 KB) Every quiz and test in a single course share the same template: quiz instructions that outline the question format and how much time students have to complete it, followed by helpful guidelines to quiz writing (remove all distractions, find a quiet space, etc.), important items to remember (academic integrity, stable internet requirement, and recommended browsers), and finally, course learning outcomes that will be met after completion
Online Discussions (download opens as PDF, 366 KB) Within every course, there are four standard discussion boards designed to assist students in their learning: Introduce Yourself (allows students to meet their classmates), Course Questions and Answers (students can post questions about course content), The Water Cooler (students are encouraged to socialize and get to know their classmates), and Technical Errors and Course Content Issues (students can report technical glitches, user experience frustrations, typographical errors, broken links, etc.). For course-specific discussion postings, each board contains instructions including any necessary secondary resources, a rubric, and course learning outcomes that will be met after completion
Connect (download opens as PDF, 433 KB) The connect section for each module acts as a catalyst to connect the intended module learning outcomes or elements of performance with real life/work experiences. This allows students to make a better connection between the module content and their industry
Instructor Information (download opens as PDF, 323 KB) In the Course Information module of each course, the instructor’s name is provided alongside their professional headshot. In paragraph format, the instructor’s training, teaching philosophy, and life experience relevant to the course is explained. As well, their communication channels are listed (email, Skype, phone, office location), how to communicate with him/her (where they are best reached, in-person/virtual office hours) and any additional information they wish to share with students regarding their availability

Online Learning & Development Resources

How to Write Course Learning Outcomes Course Learning Outcomes (CLOs) are central to a courses curriculum. This resource provides direction, rationale, and steps for writing effective CLOs
Universal Design for Learning Universal Design for Learning (UDL) is a curriculum design, development, and delivery framework used to create accessible and inclusive learning environments. This resource provides guidelines and resources for the effective implementation of UDL
Experiential Learning Experiential Learning is a theory and concept based on the idea of learning-by-doing. This resource provides information on Kolb’s theory, definitions, and applications of Experiential Learning
Rubrics Rubrics are relevant, user-friendly, benchmarks, for reinforcing instruction and cultivating success
Credit Hours Conversion Chart This is a chart for converting course hours to credits
Principles of Multimedia Learning (download opens as PPT, 28 KB) This is a short presentation deck used to provide an overview of Mayer’s Principles of Multimedia Learning
Experiential Learning at Mohawk – Faculty Handbook (download opens as PDF, 2.3 MB) Mohawk College’s Faculty Handbook for Experiential Learning
eCampus Ontario Open Library eCampus Ontario’s home to Open Educational Resources (OERs). This resource provides an overview, resources, and support in details for the effective use of rubrics in course design
The Learning Portal The Learning Portal, from College Libraries Ontario, is a valuable resource for students and faculty who endeavour to be successful in college
Library @ Mohawk Mohawk College’s Library, by Contact North, provides a wealth of information regarding innovation, tools, and trends, webinars and interviews, training opportunities, and upcoming conferences, all related to teaching in technology-mediated environments
Government of Ontario: Published College Program Standards The Ontario Government’s online resource for Published College Program Standards
Government of Ontario: Essential Employability Skills The Ontario Government’s online resource for the Essential Employability Skills that are required of all graduate of College Certificates, Diplomas, and Advanced Diplomas

Contact Us 

Still have questions?  Visit the contact us page to meet the team, and get your questions answered!