Accessibility Feedback and Complaint Form

Mohawk College is committed to the ongoing process of making our campuses welcoming and more accessible for our students, staff, faculty, and visiting community members. We are dedicated to meeting the standards outlined in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), and through College policies, practices and procedures aim to be consistent with AODA’s principles of independence, dignity, integration and equality of opportunity.

In order to meet our accessibility goals, we welcome input, feedback, concerns, complaints and/or compliments related to accessibility (and barriers) on our campuses.

All feedback, concerns, complaints and/or complements collected through this form are sent to the Director & Special Advisor Equity & Inclusion. If you would like a response or follow-up to your inquiry or complaint, please be sure to include your contact information when filling out the form. Responses to your feedback will be provided via the method selected (email, phone, postal mail, etc.) within 5 to 7 business days after the form is received.

Your contact information is not mandatory to provide input, feedback, concerns, complaints and/or complements, and anonymous feedback is welcome.

Confidentiality:

The College will make every effort to maintain the confidentiality of all persons providing input, feedback, concerns, complaints and/or compliment regarding accessibility at Mohawk College.

The College will restrict access to all information provided in through this form, and processes related to responding to accessibility feedback, concerns or complaints, to individuals with a legitimate need for such information.

However, confidentiality cannot be assured in circumstances where:

• It is determined that risk to an individual or the College Community exists.
• Instances where reporting is required by law.

In such circumstances, the information will only be shared with services necessary to prevent harm.