Surveys are one of the key methods for gathering feedback from our students, staff, faculty, graduates, confirmed applicants, etc. The following administrative surveys occur on a regular basis. Click on the survey title below to find out more information about each survey including the purpose, timing, distribution method, who is surveyed, and additional links.
Ontario College Student Experience Survey (OCSES)
| Categories | Details |
|---|---|
| What is the Ontario College Student Experience Survey? | For many years the provincial government conducted an Ontario college system-wide KPI Student Satisfaction and Engagement Survey to all students registered in Full-Time programs. This was an important survey that gathered student feedback. The data Mohawk College collected was used to ensure we maintained the high standard of reputation in our community (and with employers); it identified areas, services, learning tools and engagements that students were satisfied with, and it helped the college set goals on programs, services, buildings and equipment. This college system-wide survey was discontinued in 2019.
In 2020, the Ontario College Student Survey Steering Committee was established to oversee redevelopment process. Through the collective efforts of Ontario Colleges and the steering committee, a new, modernized, online survey that will allow for continuous improvement across each college and allow for system level benchmarking of outcomes has been established.
This survey is administered using standardized procedures to ensure a consistent, objective approach and to yield survey results that are reliable, comparable and verifiable. Students will have an opportunity to complete the survey in each academic year. |
Who takes the survey? | All students enrolled in postsecondary programs of instruction EXCEPT for:
|
What will I be asked? | The OCSES is comprised of three mandatory and one optional module that asks questions related to:
The three mandatory modules were developed with a focus on program quality and the standards outlined by Postsecondary Education Quality Assessment Board (PEQAB) and College Quality Assurance Audit Process (CQAAP) |
| How long is the survey? | The survey consists of up to 25 questions. The average survey completion time is 10 minutes. |
| When does the survey take place? | Students have the opportunity to complete the survey in one of the following survey periods within an academic year. Spring/Summer: Monday June 10 to Friday June 21, 2024 Fall: Monday November 4 to Friday November 15, 2024 Winter: Monday January 29 to Friday February 19, 2025 |
| Will there be survey incentives? | Students who complete the survey will have a chance to win a $250 Amazon gift card. See full contest rules. |
| How will I get the survey? | The OCSES is an online survey. On the day of the survey launch, a survey invitation email will be sent to student’s Mohawk College email and a secondary email address we have on file. |
| I can't find my survey invitation email. Who do I contact? | Students can send an email to Mohawk’s Institutional Research & Data Analytics Department at institutional.research [at] mohawkcollege.ca (subject: How%20do%20I%20find%20my%20Student%20Experience%20Survey%20link%3F) (institutional[dot]research[at]mohawkcollege[dot]ca) |
| Is the survey confidential? | The survey data is being collected by a third party, Ontario Colleges Application Services (OCAS). Only aggregate data will be reported, and all individual responses are kept confidential and anonymous outside of Mohawk's Institutional Research & Data Analytics Department. |
| Who do I contact at Mohawk about the survey? | Students can send an email to Mohawk’s Institutional Research & Data Analytics Department at institutional.research [at] mohawkcollege.ca (subject: Question%20about%20Student%20Experience%20Survey) (institutional[dot]research[at]mohawkcollege[dot]ca) with any questions they have pertaining to the survey. |
KPI Graduate and Employer Satisfaction Surveys
| Categories | Details |
|---|---|
| Description | Mandated by the Ministry of Colleges and Universities (MCU). Students, graduates and employers are surveyed to measure their satisfaction with the programs, facilities and services offered by Colleges in Ontario and will provide an indication of how well these are being met. |
| Survey Administration Period | Survey graduates of our post-secondary (PSE) day programs 6 months after graduation; employers of graduates are surveyed after the 6 month graduates survey. |
| Survey Administrator | Forum Research, provincially hired consultant for all 24 Ontario Colleges |
| Distribution Method | Telephone and online survey (Ministry hired Consultant) |
| Sample Group and Size | Graduates of our post-secondary (PSE) day programs, and their employers. |
| Link | What are KPI Surveys; KPI FAQs; KPI Survey Results; O.S.A.P. Program Performance Indicators |
Student Feedback on Teaching Surveys (SFT Surveys)
| Categories | Details |
|---|---|
| Description | Gathers feedback on individual courses in areas such as teaching effectiveness, course design, assessment methods and site experience (clinical/placements). Survey responses supports program review and faculty performance management processes. |
| Survey Administration Period | Depends on type of course and course dates |
| Courses in our PSE day programs | The last 2.5 weeks of a course. |
| Continuing Education (CE) course | 90% or last 2-weeks of course duration & only courses that are part of the inclusion criteria. |
| Clinical / Placement Courses | School of Health programs (Allied Health, Medical Imaging, and Nursing departments, and Recreation Therapy program only). Various times depending on program and course dates. |
| Apprenticeship Courses | The last 2-weeks of a class code (e.g., level 2 of a program). |
| Survey Administrator | Mohawk's Institutional Research & Data Analytics Department |
| Distribution Method | All surveys are online |
| Sample Group and Size | Most students. |
| Link | More information - Student Feedback on Teaching Surveys |
Student Entrance Survey (SES)
| Categories | Details |
|---|---|
| Description | Gathers demographics and attitudes of our incoming students, that supports College reporting, program review, internal research, and Student Services outreach and programming. |
| Survey Administration Period | Summer & Fall intakes: mid-March to early October; Winter intake: mid-October to early February |
| Survey Administrator | Mohawk's Institutional Research & Data Analytics Department |
| Distribution Method | Online survey conducted during Assessment for Success and 1st month of incoming semester. |
| Sample Group and Size | Confirmed applicants & semester 1 students in our certificate and diploma programs. |
| Link | Read more about Student Entrance Survey use, confidentiality and data usage |
Canadian Bureau of International Education International Student Survey
| Categories | Details |
|---|---|
| Description | This survey is designed to generate insights to understand better the experience of international students on their campus and how they measure nationally. As a participating institution, Mohawk will be contributing to CBIE's work of collecting, analyzing, and disseminating a national understanding of the international student experience. |
| Survey Administration Period | Every Other Year, approximately mid-October to end of November. |
| Survey Administrator | Canadian Bureau of International Education (CBIE) |
| Distribution Method | Survey is taken online. Distributed via eBlast and promoted through posters and survey launch event in LCC. |
| Sample Group and Size | All current international students at Mohawk College. |
| Link | CBIE’s Survey website: https://cbie.ca/survey/ |
Canadian Campus Wellbeing Survey (CCWS)
| Categories | Details |
|---|---|
| Description | The Canadian Campus Wellbeing Survey (CCWS) is a national survey that is coordinated by the University of British Columbia. Student wellbeing encompasses factors that affect mental and physical health. Student wellbeing has a significant effect on their post-secondary experience at Mohawk College and it is a significant priority for Mohawk College. This survey is one way in which we will monitor our progress in implementing our goals and values. Participation is important as it will provide crucial feedback to Mohawk College about student experiences, and will help shape the programs, services and initiatives that support students to succeed at Mohawk College and beyond. It will also allow us to compare Mohawk College students’ experiences with the experiences of students attending other post-secondary institutions. |
| Survey Administration Period | Annually the first three-weeks of March. First survey is being administered March 2-20, 2026. |
| Survey Administrator | Survey communication to students is done by Mohawk with survey administration by the University of British Columbia. |
| Distribution Method | Online survey |
| Sample Group and Size | Stratified random sample of 3,000 post-secondary and apprenticeship students, 18 years and older. |
| Link | More information https://www.ccws-becc.ca/what-is-the-ccws |
