KPI FAQs

When do KPI surveys take place? 

Post secondary KPI surveys take place during June, November and February. Apprenticeship KPI surveys take place in class during the last two weeks of each level. Graduate surveys occur about six months and two years after graduation. Employer surveys take place following each graduate survey cycle. 

How can I give feedback about KPI administration?

If you have feedback for the KPI administration team at Mohawk College, email kpi [at] mohawkcollege.ca (subject: KPI%20Administration%20Feedback) . If you have feedback regarding the survey process, please visit www.kpifeedback.ca.

Can you help me find a job? 

Whether you are a current student or alumni, Mohawk College has several services available to help you with employment prior to or after graduation. Check out the Student and Graduate Employment page to learn more. 

What services are available to alumni? 

As a graduate of Mohawk College you have access to many benefits from deals on concerts and theatre tickets to discounts on insurance plans and car purchases. Plus, you have career support for life!

To learn how to take advantage of these benefits and more please connect with the Alumni Office via email alumni [at] mohawkcollege.ca (subject: Inquiry%20-%20Alumni%20Services) or phone (905) 575-2258. Visit them online at mohawkcollege.ca/alumni for more information.

How can I hire a Mohawk grad?

If you are an employer, looking to hire a Mohawk College graduate, you can share your information and new hire requirements by filling out an Employer Contact Information form. Additional information can be found at our Employer Services page. If you have any other questions, please contact samara.young [at] mohawkcollege.ca (subject: Employer%20Request%20-%20Recent%20Mohawk%20Graduates) (Samara Young) at (905) 575-1212 ext. 4175.

Who is Forum Research? 

Forum Research Inc. is a third party company contracted by the Ontario Ministry of Training, Colleges and Universities. To avoid survey bias, Forum Research conducts all KPI surveying with graduates and employers across the province. Forum Research then compiles the results for Colleges Ontario and CCI Research to evaluate. 

Forum Research Logo

Who is CCI Research? 

CCI Research is an external survey consultant firm contracted by the Ontario Ministry of Training, Colleges and Universities. To avoid survey bias, CCI Research conducts all KPI survey administration, production and compilation at all colleges across the province. CCI Research compiles the survey results and provides to the college to evaluate. 

CCI Research Logo

How do I remove myself from the call list?

If you would like to be removed from the Forum Research contact list, please contact samara.young [at] mohawkcollege.ca (subject: KPI%20-%20Forum%20Research%20Removal%20Request%20(Urgent)) (Samara Young) at (905) 575-1212 ext. 4175. 

How do I redeem my $10 gift card?

Upon completion of the Graduate Satisfaction Survey you will be provided with a $10 gift card to redeem at a vendor of your choice. After the survey, you will be given an access code, which you must enter in at the appropriate website: 

When is the draw for the $500 Air Canada gift card?

Your feedback regarding your college experience is very important to Mohawk College. Upon completion of the Graduate Satisfaction and Engagement Survey, you will be provided with a $10 gift card to a retail vendor. You will also be entered into a draw for your chance to win a $500 Air Canada gift card

The draw will take place on at the end of each Graduate survey cycle. There are three cycles per year. If you are the successful, we will contact you directly. Good luck!

View the Graduate Satisfaction and Engagement Survey Contest Rules (PDF)