Academic Appeals

What is an Academic Appeal?

An academic appeal is a process for students who would like a formal review of an academic decision. The Academic Appeals Policy covers all aspects of this process which is designed to ensure reasonable and impartial treatment of student concerns related to academic decisions. 

Students can submit an appeal regarding the following academic decisions:

  • Final course grades as posted in MyMohawk
    •  To access your final grade, log into MyMohawk and navigate to the "Academics" section and then to “My Grades” where you can click on the link for “Final grades”. You'll need your MyMohawk User ID and password.
  • Academic integrity breach
  • Probationary or Compulsory Withdrawal promotion status
  • A Transfer Credit Decision (Exemption Request Decision or Prior Learning Assessment and Recognition (PLAR) decision)  

What is NOT an academic appeal:

  • Termination or removal from a Workplace or clinical placement. These decisions are to be directed to the Associate Dean for the program.
  • Failed co-op terms. These decisions are to be directed to the Coop Office.
  • Mid-term grade or assignment grade. Concerns with these grades should be directed to the faculty member.  

Some matters are handled through separate college policies or procedures and are not part of the Academic Appeal process, including but not limited to: 

  • Discrimination and harassment  

  • Sexual violence  

  • Student conduct 

For complete policy information, procedures, and official forms, please visit the Corporate Policies and Procedures webpage for more information.  

mohawk college appeal process infographic

Understanding the appeals process: 

Before I submit a Step 1 Appeal 

1. Review the Academic Appeals Policy  

Before submitting an appeal, carefully review the Academic Appeals Policy, and make sure you understand: 

  • Valid grounds for an appeal
  • Timelines (appeals must be submitted within 5 business days of receipt of the academic decision)
  • What supporting documentation is needed

 

Remember: An appeal is not simply a request for a higher grade. You must clearly show that the original academic decision was wrong, and deserves to be changed. 



If you need assistance understanding the process or policy, you can contact the Registrar's Office via email at: academicappeal [at] mohawkcollege.ca (academicappeal[at]mohawkcollege[dot]ca) 

2. Try to Resolve the Issue Informally 

Before you begin a formal Step 1 appeal, and within 5 business days of receiving the academic decision, you must first reach out directly to your faculty to discuss your concern. Many concerns, such as questions about grades, can often be resolved through a respectful conversation.   

Ensure you keep a written record of your informal efforts - email exchanges, meeting notes, or a log of your communication - as this is a requirement of the formal step 1 appeal process. 



If you have reached out to your faculty but there is a delay discussing your concern with them, you must still submit your Step 1 Appeal within 5 business days of receiving the academic decision.

If your concern cannot be resolved, or if you believe a mistake or policy violation has occurred, you may proceed with submitting a formal Step 1 appeal. 

3. Gather Your Supporting Documents

Your appeal must include specific, evidence-based information that supports the ground you have selected. Before submitting your Step 1 appeal, use the checklist below to help gather relevant information.  

You do not need to provide every type of document listed. Submit the documentation that is relevant to your specific circumstance and supports your appeal.  

All appeals 

☐ Documentation of your informal resolution attempt with your faculty member, such as email exchanges or other written records of your communication. 

☐ A clear explanation of your concern, including what happened, which grounds for appeal apply, and how the issue affected your academic performance or the academic decision. 

Accommodation  

☐ Specific and detailed information showing where the approved accommodation plan was not followed or supported  

☐ A clear explanation of your concern, including what happened, which grounds for appeal apply, and how the issue affected your academic performance or the decision.  

Course Management  

☐ Specific and detailed information showing where there was a significant departure from the course outline or learning plan. 

☐ Documentation that supports the concern, such as course communications or other relevant course materials.  

Extenuating Circumstances  

☐ Formal documentation that explains the unexpected circumstance. This may include a death certificate, funeral notice, legal notice (such as an eviction notice), or other relevant formal documentation.  

☐ An explanation of how the circumstance affected your ability to meet a specific course requirement, such as a test or an assignment  

Illness or Disability  

☐ Complete and submit the Student Medical Form

The form must be completed by a registered health professional. While details of a diagnosis are not required, the medical professional must attest to the impact of the medical episode (illness, injury, or disability) and/or treatment on your ability to meet a specific course requirement (e.g., a test or assignment). The form must also include the date of onset and anticipated recovery.

☐ An explanation of how the illness or disability affected your academic performance.  

☐ An explanation of why documentation was not submitted at the time the issue occurred, if applicable.  

Merit of Work 

☐ Specific reasons detailing why the academic decision does not reflect your demonstrated abilities, actions and/or achievements.  

☐ Relevant documentary evidence such as course notes, textbooks, assignment rubrics, placement records, emails, evaluations or other relevant course materials  

Personal Bias or Unfair Treatment  

☐ A written record of the events that you believe demonstrated unfair treatment.  

☐ Supporting evidence.  

☐ An explanation of how the treatment effected your ability to succeed.  

☐ Your course outlines or relevant assignments (if applicable)  

Please note – concerns related to discrimination or harassment may require a separate process through other college departments.  

Policy Violation  

☐ The name or reference of the relevant policy, procedure or established practice.  

☐ A clear explanation of the alleged error or violation. 

☐ An explanation of how the alleged violation affected your academic performance.  

Before you Submit 

☐ I have identified the specific grounds for my appeal. 

☐ I have provided evidence that directly supports my appeal.  

☐ I have included documentation of my attempt to resolve the concern informally with my faculty member.  

☐ I have included all relevant supporting documentation with my Step 1 appeal.  

Important: Supporting documentation is limited to the material submitted with your initial Step 1 appeal. Additional supporting documentation will not be accepted later in the appeal process.  

Submit the Step 1 Academic Appeal Form 

After you have reviewed the policy and the information above, and are ready to proceed with your Step 1 Appeal, please visit the following link to access the form: Step 1 Academic Appeal Form 

After I Submit my Step 1 Appeal 

  1. The Registrar’s Office reviews your appeal submission to confirm it meets the required grounds shared within the policy.
  2. The Registrar’s Office will notify you about whether your appeal will proceed in the appeals process via your Mohawk College email.
  3. Eligible Step 1 appeals are forwarded to the Academic Manager for review.
  4. A written decision from the Academic Manager is normally provided within seven (7) working days after the appeal is received for review. 
  5. As the Step 1 Appeal process moves forward, you can continue in requisite courses while the appeals process is finalized. An exception to this would be placements or other work integrated learning activities where you cannot progress. The same is true for appeals that move to Step 2.

Appeal Outcomes 

Upon reviewing the appeal and related documentation, the Academic manager will notify you of their decision by email within seven (7) business days. Possible outcomes may include: 

  • The academic decision is upheld (unchanged). 

  • The academic decision is adjusted (i.e. increase or decrease in severity). 

  • The academic decision is revoked (removed). 

  • The academic decision is modified (i.e. remediation is assigned; an additional assignment is given, etc.) 

The decision of the academic manager is final. 

If you believe the policy wasn’t followed or there was an error in your Step 1 review, you may be eligible to submit a Step 2 appeal.  

A Step 2 appeal can be filed within five (5) working days of receiving your Step 1 outcome. It is not a re-review of your original academic concern and no additional documentation regarding the Step 1 appeal can be submitted. Ensure you understand the grounds for a Step 2 appeal by reviewing the Academic Appeals policy.