Urgent/Crisis Assistance

Supports for students

The resources below are available 24 hours, 7 days a week for student support. Counselling Service will continue Monday to Friday 9:00 am to 4:00 pm by phone. Please email counselling@mohawkcollege.ca for appointments. 

Community Resources are also available, see the College and Community Resource Guide PDF. Please call to ensure programs are available prior to use.

For support with accommodations please email ALS@mohawkcollege.ca

  • Empower Me (for all students)
    24 hours, 7 days a week, confidential
    Phone: 1-844-741-6389
    iAspiria App (logincode: studentcare)
  • keep.meSAFE (for International students)
    24 hours, 7 days a week, confidential
    Phone: 1-844-451-9700
    My SSP App
  • Good2Talk
    Phone: 1-866-925-5454

Mental Health Emergencies:

If you are experiencing a mental health emergency, please:

  • Go to the nearest hospital emergency department
  • call 911
  • call COAST at 905-972-8338


Regular Business Hours

  • Hours: Monday to Friday, from 8:30am to 4:30pm
  • Location: Counselling Triage Desk (Room C102) at the Fennell Campus
  • Phone: 905-575-2211

Outside of Regular Business Hours

If you are experiencing a mental health or medical crisis outside of regular business hours please contact the following:

  • Call 911
  • Go to your local emergency department (see below):
Organization Phone Location or Website
St. Joseph’s Healthcare Hamilton 905-522-4941

50 Charlton Avenue East, Hamilton

(Psychiatric Emergency Services available)

Juravinski Hospital 905-521-2100 711 Concession St, Hamilton 
Hamilton General Hospital 905-521-2100 237 Barton St. East, Hamilton


Good2Talk is a mental health
helpline for post-secondary students

Crisis Outreach and Support Team
(COAST), 24/7 service
905-972-8338 www.coasthamilton.ca
Telehealth Ontario 1-866-797-0000  
  • Distress lines:
Organization Phone Website
Oakville Distress Centre
also serves the Hamilton Area
905-849-4541 www.distresscentreoakville.com
Sexual Assault Centre - Hamilton Area 905-525-4162 www.sacha.ca
Assaulted Women’s Helpline­ 1-866-863-0511