Submitting OSAP Documents

Welcome to your one-stop guide for submitting and tracking your OSAP (Ontario Student Assistance Program) documents. Whether you're a first-time applicant or returning student, this page will walk you through the process in clear, simple steps.

What Documents Do I Need to Submit?

After completing your OSAP application, you may be required to submit various documents.

These typically include:

• Declaration and Signature Pages: These forms confirm your agreement with the terms of your OSAP funding.

• Master Student Financial Assistance Agreement (MSFAA): The MSFAA is your loan agreement with OSAP, containing the terms and conditions you must agree to to receive and repay your OSAP loan. You will only be required to sign the MSFAA once, unless you leave school for two years or more.

  Instructions will be provided online after you submit your OSAP application. The National Student Loans Service Centre (NSLSC) will send you an email ( to the email address that you verified when creating your OSAP profile) when it’s time for you to register for your online account and complete your MSFAA.

  Please note: A separate MSFAA agreement is required to be submitted for full-time and part-time OSAP

• Supporting Documentation: Depending on your application, this may include proof of marital status, proof of income, or other financial documents.
• Profile Documents: If the information indicated on your profile is not correct and a change is needed, you may be required to submit supporting documentation to validate the change that you requested.
  • This can include proof of date of birth, citizenship documents, confirmation of high school date, Etc.

Specific requirements can vary based on your situation. Always check the “Required Documents” page on your OSAP account to determine the exact documents required.  

How to Submit Your OSAP Documents

The Financial Assistance Office at Mohawk College has gone paperless. All OSAP documents must be uploaded electronically via your OSAP account online.

Follow these steps to upload your documents:

1. Log In: Access your OSAP account.
2. Navigate to Your Application: Select “Go to my full-time/part-time apps” and choose your current application.
3. Access Document List/Upload Section: Click on “Print/Upload documents”.
4. Prepare Your Documents:
   1. Scan each document separately.
   2. Save them as PDF files.
   3. Ensure each file is under the size limit – 2 MB is the size limit, except for OSAP consent forms. The max file size for OSAP consent forms is 5 MB.

If you are having difficulty saving/converting a file to PDF format or the file size is too large, please review the troubleshooting section below for support.

5. Upload Files: Click “Upload” next to the corresponding document, browse for your file, and confirm the upload.
6. Verify Uploads: Check the “Uploaded Documents” section to ensure all files are listed and legible.

Feel free to check out our OSAP Documents Video Guide, as it is a great resource as you work to complete and submit your OSAP documents.

OSAP Document Processing Times

After submission, processing your documents typically takes 4 to 8 weeks. During this time, you can check the status of your OSAP application and documents on your OSAP application online.

Please note that some documents are reviewed by the Ministry and have longer processing times. The following documents can take 8 to 12 weeks for review and processing. 

• Bankruptcy documents
• Non-taxable/foreign income documents
• Various OSAP appeals

Troubleshooting Common Issues

If you're facing challenges with your OSAP document submission, consider the following tips:

• File Format: Ensure documents are in PDF format.
  • You can create a PDF version of your supporting documents directly from your phone. There are free phone applications that you can use to scan documents as a PDF (e.g., Adobe Scan).
    • Please note that Mohawk College does not endorse, nor is liable, for any privacy breaches associated with the usage of these applications. Students should use these applications at their own risk.
  • Consider using the self-serve scanner located at the Fennell campus (Outside the Student Services & Supports office - Room C102).
• File Size: Most files should be under 2MB; however, declaration and signature pages can be up to 5MB.
  • Scan documents in black and white at 150–200 dpi

Review our Signing and Uploading Documents Guide for more information.

• Legibility: Review your scanned documents to ensure they are clear and legible.
  • Fill out/sign documents using dark ink (Blue or black for best scanning results)
• Check Status: Regularly monitor your OSAP account for updates and additional requests. 

Helpful Tips

• Stay Informed: Regularly check your OSAP Message Centre for updates and additional document requests.

• Meet Deadlines: It is recommended to submit your OSAP documents as early as possible to avoid delays with your funding. Please note that all required documents must be submitted at least 40 days before the end of your study period. 

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