Financial Assistance Frequently Asked Questions


OSAP – Fall Semester 2020

How do I apply for OSAP for the Fall semester (2020-2021)?

The 2020-2021 OSAP application is now open. To learn more and apply visit


OSAP – General Information

What happens to my OSAP loan if I withdraw from my program?

You may be placed on academic probation and your OSAP loan may become payable if one of the following applies to you:

  • You accepted an OSAP loan
  • You received a grant or bursary overpayment
  • Your grant has or will be converted to a loan

Please note that OSAP loan payments are made to the National Student Loans Service Centre (NSLSC), not to OSAP.

NSLSC Update:

To support student loan borrowers during the COVID-19 pandemic, the Government of Canada has paused the repayment of Canada Student Loans until September 30th, 2020, with no accrual of interest. This will include pre-authorized debits. Please continue to monitor the NSLSC website for the most up-to-date information:

When I try to upload my OSAP documents online, I get a message that states I’ve reached the maximum number of uploads. What should I do?

Please e-mail financialassistance [at] for specific instructions regarding updating your information.

I forgot my OSAP login information. How can I reset my OSAP password if the college campus is closed?

Students who forget their Ontario Access Number (OAN) and/or password have two self-service options to quickly retrieve the information needed:

  • Online using their challenge questions.
  • By email (providing the student completed the email validation process).


Students should be encouraged to use either of these options first.

However, if this is not possible (e.g., students can’t remember the answers to their questions; they did not provide or validate their email address online), please email financialassistance [at] for additional assistance.

With the recent changes due to COVID-19, my income and/or income sources have changed. How can I update my application?

Please complete an OSAP change request form along with all supporting documentation. The change form must be signed, dated, and uploaded directly to your online OSAP application. The change form can be found here:

What type of financial assistance is available to part-time daytime students?

The Part-time Ontario Student Assistance Program (PT-OSAP) (opens new window) is available to students who are taking 20% - 59% of a full-course load.

Students registered through the Accessibility Learning Services (ALS) can apply for the PT-OSAP if taking a 20% - 59% course load.

What is a Master Student Financial Assistance Agreement (MSFAA)?

The MSFAA is a legal agreement between you, your province/territory and the Canada Student Loans Program about borrowing and repaying your provincial/territorial and federal student loans. Additional information on how to complete your online MSFAA can be found here

Learn more at After you Apply for OSAP.

I am an ODSP recipient and my OSAP funding is in excess of non-educational costs

With the increase in federal grant funding, some students may experience an increase in students who are being funded in excess of their non-educational costs.

Since the value of Canada Student Grants, including the Skills Boost Top-Up Grant, are flat amounts that can exceed assessed need, some ODSP recipients may receive grants in excess of their direct educational costs. A portion of the grant(s) may be considered a “living allowance” by the ODSP caseworker.

The Ministry cannot make further adjustments to your OSAP assistance when this occurs; however, if you are also receiving loan, you may want to accept grant only, if you have not already done so, to minimize the impact of your Full-Time OSAP assistance on your ODSP income support.

Students are advised to talk to their ODSP caseworker to determine whether an adjustment will be required to the amount of their ODSP income support.

Why haven’t I received my OSAP yet?

There are a number of reasons why a student may not have received their funding yet. If you have not received your funding, it is likely that one of the situations below applies to you:

  • If you recently applied for OSAP, your application is being reviewed. It can take 6-8 weeks for the Ministry to review and verify your information.
  • You have not submitted your MSFAA or supporting documents. Your application will be on hold until the MSFAA and supporting documents have been processed by the Ministry.
  • There may be errors in your application. Check your OSAP application status online on the OSAP website (opens new window).
  • You may have made changes to your application after it was submitted that have changed your loan assessment such as income, course load, living arrangements or transportation costs. When the changes are made, the Ministry has to review your application again to assess your OSAP.
  • If the college has just received your file, it can take 3 business days for the college to confirm your enrollment. It can take 5-10 business days for the funds to be deposited in your account.

How can I check the status of my application?

Login to your OSAP account (opens new window) to see updates on your file. You will find out if there are any errors or if the Ministry requires any additional information from you before they can process your loan. Your status will be updated throughout the assessment process. Once your status is ‘confirmed’, National Student Loans Service Centre (NSLSC) will be given your funding information and they will start to process the payments to your bank account.

What if 10 days have passed and my funds have not been deposited?

If you have not received your funds after 10 business days of Financial Assistance's confirming your enrollment, call the National Student Loans Student Centre at 1-888-815-4514.

Why did I receive two separate deposits?

Your Federal and Provincial funds are deposited separately.

Will OSAP pay my deposit?

No, you will be required to make your deposit on or before the deposit due date even if you are expecting to receive OSAP funding. OSAP does not pay the initial tuition deposit for you. 

Do I have to pay my tuition?

You are responsible for paying your tuition fees. After your OSAP is disbursed, it is your responsibility to check your account status on MyMohawk to confirm your fees have been paid in full.

How do I check my account status on MyMohawk?

Sign on to the MyMohawk portal, then select:

  • "Finances" tab
  • Under "My Statements" click on “Account Summary”

How and when will I know if I am entitled to OSAP?

Confirmation of your assessment will be provided by the Ministry. Login to the OSAP website (opens new window) to check the status of your application periodically.

What do I do if my situation changes?

Be sure to email your Financial Assistance Advisor if you have any changes to your situation (i.e. course load, income, award funding, marital status, etc.).

What do I do if my OSAP is late and I can't manage financially?

Be sure to email your Financial Assistance Advisor for options. Another resource to consider is the Mo'Money Resource Centre

In addition, students may request that their OSAP assessment eligibility be reviewed if they have a special situation that is not recognized in the standard OSAP or bursary assessment of financial need.

The following appeal outlines and forms will assist you in determining if your situation falls within an allowable review. If you have determined that your situation falls within one or more of the allowable reviews below, print off the cover page, attach all letters and supporting documentation and upload your package online through

View Appeal Outlines and Forms

What do I do if I can't make my OSAP funds last until the end of the term?

Budget advising is available through the Mo'Money Resource Centre.

How do I check the status of my OSAP?

Check the status of your OSAP application and assessment on the Ontario Student Assistance Program website (opens new window)

How do I change my bank information?

You can update your bank information by completing the Bank Account Change Request Form (opens new window) and faxing the completed form to 1-866-658-8801. Visit CanLearn for more information.



I was awarded a bursary in this semester – when will I receive my funding?

Please monitor your Financial Account Statement in MyMohawk for the status of your refund. Due to the College campus closure, there will be delays in processing bursaries. If you are to receive a refund, a cheque will be mailed to your mailing address in MyMohawk. Please log into your MyMohawk account to ensure your most up-to-date mailing address is listed.

When is the Fall awards application going to open?

For students returning to full-time studies in the Fall 2020 semester, please refer to this webpage for updates.

I received an Award (scholarship/ bursary), will I be required to repay that money if I withdraw from my program?

Yes. If you received an Award (such as a scholarship or bursary) and you withdraw from your program or move to part-time studies, that amount will be deducted from the refund. If there is no credit available on your account you may see a charge equal to the amount of the scholarship or bursary applied to your student account. Email awards [at] prior to withdrawing to inquire into the possible outcomes from the withdrawal.

What type of awards is available through Mohawk College?

There are a number of different types of available awards that you can apply for as a Mohawk College student. Each award has its own unique application process and selection criteria.
Search for awards

Some awards, like Academic or Faculty Selected Awards are not open for application. These awards are determined by the Faculty based on academic merit and alternate criteria.

What is a Bursary?

A bursary is a type of financial award. When you are awarded a bursary you receive a certain amount of money to help pay for your education. You do not have to re-pay a bursary.

Assessment is based primarily on financial need, and sometimes other criteria for example:

  • Extra-curricular activities
  • Volunteer work
  • Nationality
  • City of residence
Search for bursaries

What is a Scholarship?

A scholarship is a type of financial award. When you are awarded a scholarship you receive a certain amount of money to help pay for your education. You do not have to re-pay a scholarship.

Assessment is based primarily on academic merit, and sometimes other criteria for example:

  • Extra-curricular activities
  • Volunteer work
  • Nationality
  • City of residence
Search for Scholarships

When do I apply?

Before the beginning of every semester that you attend Mohawk College you should submit an online MyMohawk Financial Assistance Profile (MFAP) application to be considered for financial assistance. The MyMohawk Financial Assistance Profile is available 6-8 weeks prior to the beginning of every semester.

How many awards can I receive?

Normally students would receive one award type however some students may be reviewed for more than one type of financial support depending on their personal situation.

How do I complete an online application?

Check out the instructions on the How to Apply page for information about how to prepare your application. You must first prepare the award application letter and budget information before you start to complete your MyMohawk Financial Assistance Profile (MFAP)application.

What do I need to submit if I have never attended Mohawk College before?

A high school transcript, alternate post-secondary transcript, or mature student testing from Mohawk College may be requested. No submissions are required until the student is contacted by the Awards Office.

Why do I need to provide an award application letter?

A letter detailing why you are a good candidate for an award will help us choose the successful recipient. Students who do not submit a letter will limit their options of what types of funding they could be reviewed for.

Why do I need to submit supporting documentation?

Awards are determined by specific criteria. Additional documentation or information may be required to determine if you meet the required criteria. You must check your MyMohawk email address for notifications.

All students MUST provide the required documentation by the requested submission deadline.

What do I need to submit if I am a BScN or RPN-to-BScN award applicant?

All returning BScN and RPN-to-BScN students MUST submit:

  • Record of their registration of units/term when requested by the Awards Office.
  • Copy of their academic record from McMaster when requested by the Awards Office.

Failure to submit these items will cause your application to be removed from review.

Can I apply for financial assistance if I am a first-year student?

Yes, students who are planning to attend or are currently registered at Mohawk College and can demonstrate financial need are eligible to apply.

Am I eligible for financial assistance if I did not apply for OSAP?

Yes, students are still eligible for financial assistance if not receiving OSAP. However, there is an expectation that applicants first access the OSAP program (or government funding from their home province, if not a resident of Ontario).

Is a bursary considered to be income?

Yes. Bursaries are considered part of a student's taxable income for the year by the Canada Revenue Agency. The College will issue T4A forms to all bursary recipients for each tax year a student receives financial assistance.

What if I am receiving government assistance from a province other than Ontario?

If you are receiving government assistance from a province other than Ontario, submit a copy of your Student Loan Notice of Assessment or Notifications of Awards with your application letter.

Why can I not apply for Faculty Selected Awards?

Faculty Selected Awards are generally scholarships which are determined and distributed in February. Academic Departments and Faculty will select the recipients based on specific criteria.

What are External Awards?

External Awards are administered by different organizations and companies independent of Mohawk College. Visit our External Listing for additional financial resources.


Financial Literacy and Mo'Money

What services are available from Mo’Money during the college closure?

Presentations and Workshops
Presentations and workshops that were previously scheduled, will be presented in webinar formats. Please visit Mo'Money Financial Literacy Resources for updates, to participate in webinar presentations, and to access previous presentations.

Financial Literacy Resources
We will be constantly adding resources to the Mo’Money website so please be sure to bookmark:

For any questions or concerns, please contact momoney [at]

Social Media
Follow us on @momoney_mohawk (Instagram) and @MohawkCollegeFinancialAssistance (Facebook)

Where can I find community supports?

Dealing with financial uncertainties? Visit

We appreciate that the current situation we are all facing related to COVID-19 may cause new financial pressures for all of us and we want to ensure that you understand that we are here to help in a variety of ways. Visit the Financial Assistance page for important information on financing your education and be sure to check out our Mo’Money page for tips on budgeting, debt management, saving strategies and more. All the information you need can be found online on the Financial Assistance website.

We encourage you to look into government supports that may be available to you:

Is the Money Matters module available, if so, where can I access it?

The Money Matters module is now available to all registered students online through MyCanvas under “Open Offerings”.


Questions about CSEP

Will there be CSEP jobs available for the Fall?

As a result of developments surrounding COVID-19, the Campus Student Employment Program (CSEP) has been suspended but students are encouraged to check the CSEP website regularly for any updates or changes.


Helpful links