Financial Assistance Frequently Asked Questions

Yes. If your current OSAP application is for one semester and you will be continuing your studies into the next semester, a new OSAP application can be submitted via your OSAP account online. 

The Part-time Ontario Student Assistance Program (PT-OSAP) (opens new window) is available to students who are enrolling in an OSAP-approved program taking 20% - 59% of a full-course load or 20%-39% if you are a student with a confirmed permanent disability.

Students with a confirmed permanent disability on their OSAP account can apply for full-time OSAP if they are registered between 40% and 100% course load.

Continuing Education students can apply for CE Bursaries here: Financial Assistance Options: Continuing Education Students

The MSFAA is a legal agreement between you, your province/territory, and the Canada Student Loans Program about borrowing and repaying your provincial/territorial and federal student loans. The MSFAA is submitted electronically through the National Student Loans Service Centre (NSLSC). Additional information on how to complete your online MSFAA can be found on the Submitting OSAP Documents and How to Apply for Full-time OSAP (Step 2) webpages.

Students who experience issues when trying to complete and submit their MSFAA should contact the National Student Loans Service Centre directly for assistance. (1-888-815-4514)

The required documents (Print/Upload) page on your OSAP application online includes a list of the documents that are required, as well as the available documents that can be submitted. You can also view the 25-26 OSAP Documents Guide that is found on the Submitting OSAP Documents web page.

If you are experiencing difficulties submitting your OSAP documents, please visit the Submitting OSAP Documents web page for information and troubleshooting support. 

A self-serve scanner is also available outside the Registrar's Office (Fennell campus) that you can use to scan your OSAP documents. The scanner is by the bank of self-serve computers; the scanner is connected to the computer on the far right. There is a guide on the desk that can walk you through the process of using the scanner. There is also a QR code on the desk that will take you to a digital copy of the scanner guide.

Please note that all documents should be submitted electronically via your OSAP account online. 

Please use the optional upload button found on the “Required Documents” (Print/Upload) page of your online OSAP application. Additional OSAP document troubleshooting and submission information can be found on our Submitting OSAP Documents webpage.

OSAP documents can take 6 to 8 weeks to be reviewed, and in some cases, when Ministry review is required, document reviews can take up to 12 weeks. 

All documents are reviewed in the order of date received, and expedited reviews cannot be considered.

Please continue to monitor your OSAP application online for updates.

When documents are denied, a message will be sent to your OSAP Message Centre (accessed through your OSAP account online) or to your email with information and next steps.

Please note that communications sent to your OSAP Message Centre may take up to 24 hours to become visible on your OSAP account online. If your document was denied today, you may not receive a message until tomorrow. 

Log in to your OSAP account (opens new window) to see updates on your file. 

You will find out if there are any holds, errors, outstanding documents/requirements, or if the Ministry requires any additional information from you before they can process your application. Your status will be updated throughout the assessment process; therefore, we recommend that students regularly monitor their OSAP account online for updates. While logged in, don’t forget to check your OSAP Message Center for information and updates.

 Once your status is ‘confirmed’, the National Student Loans Service Centre (NSLSC) will be given your funding information, and they will start to process the payments to Mohawk College for your tuition (if applicable) and your bank account.

No, you will be required to make your deposit on or before the deposit due date, even if you are expecting to receive OSAP funding. OSAP does not pay the initial tuition deposit for you.

You can check your account status and balance on MyMohawk. Sign on to the MyMohawk portal, then select:

• "Payments and Statements" tab
• Under "My Statements" click on “Account Summary”

The Financial Assistance website provides information that outlines the steps and documentation required when making updates to your OSAP. Please visit the How to report changes to OSAP application information web page. 

With the increase in federal grant funding, some students may be funded in excess of their non-educational costs.

Since the value of Canada Student Grants, including the Skills Boost Top-Up Grant, are flat amounts that can exceed the assessed need, some ODSP recipients may receive grants in excess of their direct educational costs. As a result, a portion of the grant(s) may be considered a “living allowance” by the ODSP caseworker.

The Ministry cannot make further adjustments to your OSAP assistance when this occurs; however, if you are also receiving a loan, you may want to accept the grant portion only, if you have not already done so, to minimize the impact of your Full-Time OSAP assistance on your ODSP income support.

Students are advised to talk to their ODSP caseworker to determine whether an adjustment will be required to the amount of their ODSP income support. You will be required to provide your ODSP caseworker with a copy of your OSAP Assessment Summary form. This form can be found on your OSAP account online.

There are several reasons why a student may not have received their funding yet. If you have not received your funding, it is likely that one of the situations below applies to you:

• If you recently applied for OSAP, your application is being reviewed. It can take 6-8 weeks for the Ministry to review and verify your information.
• You have not submitted your MSFAA or supporting documents. Your application will be on hold until the MSFAA and supporting documents have been processed by the Ministry.
• There may be errors in your application. Check your OSAP application status online on the OSAP website (opens new window).
• You may have requested/made changes to your application after it was submitted, such as income, course load, living arrangements, or transportation costs. When changes are requested, the Ministry has to review your application again to assess your OSAP.
• If your application recently moved into the confirmation of enrollment stage, the college will receive your file, and it can take 3 business days for the college to confirm your enrollment. It can take 5-10 business days for the funds to be deposited in your account. (The confirmation of enrollment process does not begin until the first week of classes)

If it has been 10 days since Financial Assistance has confirmed your enrollment and you have not received your OSAP funding, call the National Student Loans Student Centre at 1-888-815-4514.

Your Federal and Provincial funds are deposited separately. These deposits can arrive a few days apart.