How to report changes to OSAP application information

Once you submit your online OSAP application, you can no longer edit it.

If, however, circumstances in your life change before or during your study period like your income, marital status, family size, access to transportation, etc., you must notify the Financial Assistance department in order to update your OSAP application.

Changes Can Affect Your Funding!

Your OSAP entitlement is based on the number of course hours in which you are enrolled. If you drop or change courses after you apply, it could affect your OSAP entitlement and may cause delays in receiving your funding.

When applying for OSAP you provide personal and financial information that is used to determine your eligibility and funding entitlement. If this information changes during the academic session in which you receive OSAP assistance, then you are responsible to notify Financial Assistance so that we can update the information on your OSAP record. These changes may increase, decrease, or not affect your funding entitlement.

Complete the appropriate form below:

  • You must sign and date all forms and any supporting documentation.
  • Upload them directly to your online OSAP account

If the change(s) impacts your entitlement, then you will be notified by the Ministry. You can also check your status by logging into the OSAP website to see if the change has been completed.

Income Changes

When you applied for OSAP you may have reported income from several sources, and need to report changes to any of those sources.

Change Next step
If your estimated 2021 income is a better reflection of their current financial situation than their actual 2020 income: Complete and Upload an  OSAP Application Update: Request to Use Student’s Estimated Income (2021-22) to your online OSAP application.
If you expect to earn or receive any income totalling more than $5,600 per term ($11,200 for two terms) Your OSAP assessment will take into account any amount of income you earn or receive earnings over $5,600 per term when calculating the amount of OSAP funding you are eligible to receive. If you expect to earn or receive any other income totalling more than $5,600 per term ($11,200 for two terms) during your study period you must report it right away by completing a Change Request (PDF, 197kb) and upload it to your online OSAP application for review and processing.
If your parent's estimated 2021 income is a better reflection of their current financial situation than their actual 2020 income: Complete and Upload an OSAP Application Update: Request to Use Parent's Estimated Income (2021-22) to your online OSAP application.
If your spouse's estimated 2021 income is a better reflection of their current financial situation than their actual 2020 income: Complete and Upload an OSAP Application Update: Request to Use Spouse’s Estimated Income (2021-22) to your online OSAP application.

Interaction with other forms of Government Support

Before you begin your studies, you need to:

  • report the amount of social assistance you receive on your OSAP application
  • let your caseworker know how much OSAP you receive

If you are in receipt of ODSP support, or if your spouse or common-law partner is in receipt of ODSP support, OSAP will cover only your direct educational costs, including tuition, compulsory fees, books, supplies, equipment and local travel costs. This calculation will be done automatically when you apply for OSAP. You can continue to get ODSP funding to help with living costs while receiving OSAP.

If you get financial support through the Ontario Works program, you need to apply for OSAP to help cover both your education and living costs.

If you are receiving EI, Second Career, or CPP support, you will need to declare it as income on your OSAP application. OSAP can act as a “top-up” in these cases if the OSAP calculation deems that more support is required.

Change of postal address

If your postal address changes, then you should:

Providing consent to release information to others

If you want someone to have access to information about your OSAP application, you need to give permission first. This is called granting consent.

To grant consent

Fill out the Release of Information to Others section in your profile. You can do this online or on your paper application.

Your consent gives the person access to all information in your OSAP file for a five-year period.

To update or delete consent

Log into your OSAP account. Update or delete your consent through “Release of Information to Others” in your profile.

If your situation changes

If your student, personal and/or financial status changes, you'll need to contact Financial Assistance to update your OSAP file.

They will tell you what impact the change could have on your OSAP funding. For example, your application could be held or reassessed.

If you are overpaid, you may be responsible for paying this money back before you qualify for future funds.

Other changes

Change Next step
If your OSAP application was for one term only, but you are taking a second full-time course load within the same academic year:

Reapply for OSAP with a new application at Ontario: OSAP.

For any other changes, including cancellation of your OSAP application: Complete a Change Request (PDF, 197kb)
How do I update my bank account information? To update your banking information, log in to your secure NSLSC online account, click My Account and select Financial Institution Information. If you need help, go to Additional Resources Opens a new window to review a step-by-step process on how to update your banking information.