Office Administration - Health Services - 335

Ontario College Diploma
Two years
Become an important member of the health services industry with a specialized understanding of medical office practices, terminology, electronic medical records and more.

Program Highlights

  • Program is well recognized by local and extended community of hospitals and medical offices.

  • Common semester 1 and 2 with Office Administration - General (380)
  • Complete our highly respected Medical Terminology 1 and 2 courses.

What you'll learn

  • Provide administrative support to any health office/unit.

  • Discover the challenge of a private medical practice including Electronic Medical Records (EMR).

  • Become skilled in specialized areas of medical transcription and Ministry of Health OHIP billing.

  • Attend presentations from McMaster Department of Surgery.

  • Attend the annual resume fair by St. Joseph’s Healthcare Hamilton.

Office Administration - Health Services has an active program advisory committee that meets to ensure the program is current.

View the Exceptions Calendar for start dates and semester break information.

Program Length

2 academic years (periods of 8 months)

Explore our many videos, online resources and program options within the Open House Plus website.

We’re here for you to support applications and admissions by providing online and virtual service.


Applied and have questions?
The admissions team is available to help, you can contact them via Admissions or by phone at 1-844-767-6871.


Haven’t applied and need help?
Contact us or phone 905-575-2460.

Program delivery

Learn more about virtual and remote learning and how programs will be delivered.



Domestic and International student admission requirements

  • Excellent reading comprehension, spelling, and basic computer and keyboarding skills are recommended

Note: this is a Competitive Program

Apply by February 1st.

Read more about Competitive Programs.

Language Requirements for International Students:

  • See below for accepted equivalents for Grade 12 English:

Applicants whose first language is not English will be required to demonstrate proficiency in English. Options are available for mature applicants.

Options are available for mature applicants.

Don't have the necessary requirements?

Tuition and Fees

2021 - 2022 Domestic Tuition and Fees

Description Semester 1 Semester 2

Compulsory Ancillary Fees

$831.02  $712.05 
Co-op Fees N/A N/A

Compulsory Program Fees

$0.00 $0.00
Domestic Tuition $1,354.04  $1,354.04 
Total Domestic Charges Per Semester $2,185.06  $2,066.09 
Total 1st Year Fees $4,251.15 

Above fees based on full-time September program start date. Contact Student Services to confirm fees for other start dates or semesters.

2021 - 2022 International Tuition and Fees

Description Semester 1 Semester 2

Total Tuition & Ancillary Fees

$8,095.00  $8,095.00 
Co-op Fees N/A N/A

Program Compulsory Fees

$0.00 $0.00
International Tax Recovery $450.00  $375.00 
Total International Charges Per Semester $8,545.00  $8,470.00 
Total 1st Year Fees $17,015.00 

If you pay by wire transfer, please note your bank might charge you a fee to transfer money. Make sure your transfer includes the Mohawk payment and the wire transfer fee. This applies to each wire transfer payment you make.

Additional Information

Course Overview & Descriptions

Click on the course title for a course description.

Experiential Learning

How you'll gain skills

  • Complete Ontario Health Insurance Plan (OHIP) billing using Ontario Medical Associations (OMA) Schedule of Benefits in a lecture and lab setting.
  • Opportunities to experience a two-week, unpaid field placement in the health services sector (Eligibility requirements determined in semester 4).

To learn more, please visit the Centre for Experiential Learning. 


Field Placement

Visit the Office Administration Student Work Experience Partnership page for information on the field placement opportunities for this program!

Mandatory Preplacement health and safety requirements must be completed by students prior to the field placement in semester four. The Program Coordinator will provide instruction upon completion of the second semester. Please note there may be additional expenses for the Hepatitis B and the 2-step TB test.  While First Aid, CPR, and a level one police background check are not mandatory, they are recommended at any point in the program.

Learning Outcomes

Program Learning Outcomes, often referred to as ‘Program Standards', set out the essential learning that a student must achieve before being deemed ready to graduate.

In many cases these program learning outcomes were developed by the Ministry of Colleges and Universities (MCU) in consultation with employers and educators who are experts in the program field. To ensure the outcomes remain current and in line with industry needs, we invite our employers, graduates working in the field and current students to re-examine and update them during regular, ongoing program review focus groups.

Career Opportunities

Your future career options

  • Business/Ward/Unit Clerk
  • Patient Registration Clerk
  • Ministry of Health Billing Clerk
  • Administrative Assistant
  • Medical Secretary
  • Medical Transcriptionist

Where you could work includes

  • Doctors/Specialists in Private Practice
  • Laboratories and X-ray Clinics
  • Hospital Units and Departments
  • Community Agencies


Educational Pathways


Pathways to Mohawk 

If you've successfully taken a course at another post-secondary institution, you may be able to earn course exemptions toward your credential here at Mohawk.

Pathways within Mohawk

If you have successfully completed one of the following programs at Mohawk, you may be eligible to receive transfer credit in this program. *

We offer a diverse range of programs to further your studies within Mohawk following completion of this program. * 

This Pathways map shows how the identified program can lead to future program choices within Mohawk.

Pathways beyond Mohawk

Earn a degree:

  • Athabasca University - Bachelor of Professional Arts, Communication Studies

  • Davenport University - Bachelor of Business Administration, General Business

  • Davenport University - Bachelor of Science, Health Services Administration

See for additional opportunities at other colleges or universities in Ontario.

Search the Mohawk Transfer Database for opportunities outside of Ontario.

Additional Information

Technology Requirements

Quickbooks 2019 (desktop version) and the corresponding textbook are required for this program. Many software programs required for this program will need to be accessed via Mohawk Apps. Details about specific software needs will be shared at the beginning of each course.

The Office Administration programs recommend the "Good Specifications" as listed on the Student Tech Support Hardware Specifications page.

Note: We do not recommend using a Mac as the software required in this program is not compatible with their operating system.

Program Coordinator

Contact Judi Joslin for 1st year or Wendy Fisher for 2nd Year

Judi Joslin

Judi Joslin

Coordinator, Office Administration - Common
Wendy Fisher

Wendy Fisher

Coordinator, Office Administration - Health Services


Contact us

Domestic Canadian Students

Contact Student Recruitment
Haven’t applied yet and have questions?
Contact our Student Recruitment team for information on programs, how to apply, and more.

Contact Admissions
Contact our Admissions advisors for help with your application.
Contact Admissions
Phone: 1-844-767-6871

International Students

Contact International Student Recruitment
Contact our International Student Recruitment team for information on programs, how to apply, and student life.
Contact International
Phone: 1-905-575-2254
Toll free phone numbers:
For general questions: 1-888-Mohawk9 (1-888-664-2959)
North China: 10-800-714-2521
South China: 10-800-140-2541
Brazil: 0800-022-7408
Philippines: 180011102544

Contact International Admissions
Contact our Admissions advisors for help with your application.
Contact International Admissions
Phone: 1-905-575-2254

*Not all programs are international eligible. Please see our programs available for international students.

Accessible Learning Services

Are you a student with a confirmed or suspected disability? Visit our Accessible Learning Services website to discover how we can help you.

Program Coordinator

Contact Judi Joslin for 1st year or Wendy Fisher for 2nd Year

Judi Joslin

Judi Joslin

Coordinator, Office Administration - Common
Wendy Fisher

Wendy Fisher

Coordinator, Office Administration - Health Services

Student Success Advisors

Student Success Advisors

  • Student Success Advisors assist current students to transition to college life, co-creating an academic success plan, advice on course selection, changing programs, or referrals to specialized support services. If you need help applying to Mohawk, contact Admissions (for International Students, please contact International Admissions).

    Susan Peniuk

Canadian Domestic Students

Fennell Campus (FF)
Jan 2022
May 2022
Sep 2022
Jan 2023

International Students


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"Words cannot express how much my time at Mohawk College has meant to me.  I am grateful for all I was able to experience in my time there.  This program served to teach me the fundamental skills necessary in today’s workforce. The technology is current, the professors are skilled and knowledgeable, and the facility is top-notch.  I have made life-long friends with fellow students and professors, and gained skills that will help me thrive in this industry.  I graduate with a knowledge that I am not only prepared to enter the work force, but with excitement knowing my future will be a bright one.  I am proud to be a Mohawk College alumnus and will never forget what this place did for me."
Rachel, Office Administration - Medical Graduate 2013

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"My time at Mohawk College has impacted me in ways I couldn’t have imagined.  Not only has my program reinforced my career choice, but the professors here have fuelled my passion for this field. I know that my education has not only given me the skills and knowledge needed to oversee the operations of a medical office, but has prepared me for a number of different medical settings—there are so many opportunities to expand my career. I am so grateful to have had such a selection of experienced and talented teachers who share the same passion for the medical field. Mohawk has given me the inspiration to move forward and to be successful, and I can’t express how grateful I am."
Cherlyn, Office Administration - Medical Graduate 2013


"I will never forget my experience at Mohawk College. While studying in my chosen career, I made lifelong friendships, with not only students, but also professors. My education at Mohawk, gave me the ability to oversee daily operations of a medical office and really make a difference in the lives of patients of all ages. I will always be a part of the Mohawk College family. Thank you for an education I will never forget."
Jennifer, Office Administration - Medical Graduate 2009