Office Administration - Health Services - 335

Ontario College Diploma
Two years
OSAP Checkmark OSAP Eligible
Become an important member of the health services industry with a specialized understanding of medical office practices, terminology, electronic medical records and more.

Program Highlights

  • Program is well recognized by local and extended community of hospitals and medical offices.
  • Common semester 1 and 2 with Office Administration - General (380)
  • Complete our highly respected Medical Terminology 1 and 2 courses.

What you'll learn

  • Provide administrative support to any health office/unit.
  • Discover the challenge of a private medical practice including Electronic Medical Records (EMR).
  • Become skilled in specialized areas of medical transcription and Ministry of Health OHIP billing.
  • Attend presentations from McMaster Department of Surgery.
  • Attend the annual resume fair by St. Joseph’s Healthcare Hamilton.

Office Administration - Health Services has an active program advisory committee that meets to ensure the program is current.

View the Exceptions Calendar for start dates and semester break information.

Program Length

2 academic years (periods of 8 months)

We're here to help

We’re here for you to support applications and admissions by providing online and virtual service.


Applied and have questions?
The admissions team is available to help, you can contact them via Admissions or by phone at 1-844-767-6871.


Haven’t applied and need help?
Contact us or phone 905-575-2460.

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Program delivery

Learn about program delivery terms.


Please note: in-person, virtual, and hybrid classes vary according to the program and some programs may be in-person only. Refer to the Program Overview for more information.



Domestic and International student admission requirements

  • Excellent reading comprehension, spelling, and basic computer and keyboarding skills are recommended

Note: this is a Competitive Program

Apply by February 1st.

Read more about Competitive Programs.

Language Requirements for Applicants with English as a Second Language

Applicants whose first language is not English will be required to demonstrate proficiency in English.

Options are available for mature applicants.

Don't have the necessary requirements?

Tuition and Fees

2023 - 2024 Domestic Tuition and Fees

DescriptionSemester 1Semester 2

Compulsory Ancillary Fees

Co-op FeesN/AN/A

Compulsory Program Fees

Domestic Tuition$1,354.04$1,354.04
Total Domestic Charges Per Semester$2,218.64$2,112.50
Total 1st Year Fees$4,331.14

Above fees based on full-time September program start date. Contact Student Services to confirm fees for other start dates or semesters.

2023 - 2024 International Tuition and Fees

DescriptionSemester 1Semester 2

Total Tuition & Ancillary Fees

Co-op FeesN/AN/A

Program Compulsory Fees

International Tax Recovery$450.00 $375.00 
Total International Charges Per Semester$8,805.00$8,730.00
Total 1st Year Fees$17,535.00

If you pay by wire transfer, please note your bank might charge you a fee to transfer money. Make sure your transfer includes the Mohawk payment and the wire transfer fee. This applies to each wire transfer payment you make.

Additional Information

Financial Assistance

When it comes to paying for your education, investing in your future can be more affordable than you think. A Mohawk education is one of the most cost-effective means of acquiring the skills and knowledge you need to have a prosperous and rewarding career. 

As you start on your chosen career path, it's important to have a realistic set of expectations regarding the expenses associated with attending college. In addition to your tuition fees, you will also need to budget for books, supplies, housing, and other related living expenses. You may be able to supplement your income and savings with scholarships, bursaries, or loans. It pays to do some research into what types of financial assistance you may qualify for.

Available Financial Assistance Resources:

Apply for Awards:

By submitting a Scholarships and Bursaries Application every semester, students have access to over $3 million in Mohawk College scholarships, bursaries and Ministry-partnered funding to help meet their financial needs.

Financial Literacy and Money Coaching:

Whether saving for school, sticking to a budget, or planning for a major purchase, financial literacy affects us all. That's why Mo' Money is committed to helping our students improve their money skills and become more confident with their money.

Course Overview & Descriptions

Click on the course title for a course description.

Experiential Learning

How you'll gain skills

  • Through a mix of on-campus Labs and Simulations.
  • Complete Ontario Health Insurance Plan (OHIP) billing using Ontario Medical Associations (OMA) Schedule of Benefits in a lecture and lab setting.
  • Explore Academic content through Field Trips and site visits.
  • Consultations with community partners to complete an Industry Project.
  • Opportunities to experience a two-week, unpaid field placement in the health services sector (Eligibility requirements determined in semester 4).

To learn more, please visit the Centre for Experiential Learning.

Field Placement

Visit the Office Administration Student Work Experience Partnership page for information on the field placement opportunities for this program!

Mandatory Preplacement health and safety requirements must be completed by students prior to the field placement in semester four. The Program Coordinator will provide instruction upon completion of the second semester. Please note there may be additional expenses for the Hepatitis B and the 2-step TB test.  While First Aid, CPR, and a level one police background check are not mandatory, they are recommended at any point in the program.

Students with current or prior office experience may apply for an exemption to satisfy the Field Placement requirement.

Students who are unable to be matched with a Field Placement opportunity within the community will be offered an online guided module to complete as an alternative.

Learning Outcomes

Program Learning Outcomes, often referred to as ‘Program Standards', set out the essential learning that a student must achieve before being deemed ready to graduate.

In many cases these program learning outcomes were developed by the Ministry of Colleges and Universities (MCU) in consultation with employers and educators who are experts in the program field. To ensure the outcomes remain current and in line with industry needs, we invite our employers, graduates working in the field and current students to re-examine and update them during regular, ongoing program review focus groups.

Career Opportunities

Your future career options

  • Business/Ward/Unit Clerk
  • Patient Registration Clerk
  • Ministry of Health Billing Clerk
  • Administrative Assistant
  • Medical Secretary
  • Medical Transcriptionist

Where you could work includes

  • Doctors/Specialists in Private Practice
  • Laboratories and X-ray Clinics
  • Hospital Units and Departments
  • Community Agencies

Educational Pathways

If you've successfully taken a course at another post-secondary institution, you may be able to earn course exemptions toward your credential here at Mohawk.

Important note

If you transfer from Office Administration - General (380), you enter semester 3 of Office Administration - Health Services (328).

A transfer to the Office Administration Health Services program is not always possible. To avoid disappointment, please consider applying directly to first semester of the Office Administration Health Services program.


If you have successfully completed one of the following programs at Mohawk, you may be eligible to receive transfer credit in this program.

Transfer from

You can transfer to the Office Administration - Health Services - 335 from the following programs:

Receiving Program

Transfer to

You can transfer from the Office Administration - Health Services - 335 to the following programs:

Business Analysis

Fennell Campus (FF)
Ontario College Graduate Certificate


Fennell Campus (FF)
Ontario College Diploma

Credit transfer agreements have been arranged to make it easier for students to move from Mohawk to another institution.

Transfer From Office Administration - Health Services To

Athabasca University

Program Name
See below for Office Administration - Health Services pathways
Opportunity Details

Bachelor of Professional Arts - Communication Studies


1 University Dr
Athabasca AB T9S 3A3

Davenport University

Program Name
See below for Office Administration - Health Services pathways
Opportunity Details

Bachelor of Business Administration General Business

  • Option II

Bachelor of Science

  • Health Services Administration

6191 Kraft Ave SE
Grand Rapids, MI 49512
United States

Mohawk College makes every effort to ensure the accuracy of each transfer opportunity. Please note that changes may occur in program offerings, admission requirements, and transfer credits granted by the receiving institutions. We advise all students to check with the receiving institution directly for the most up-to-date information.

Don’t see what you’re looking for? Search for more pathways with Ontario public colleges and universities.

Mohawk College makes no warranty or endorsement of material contained within links to external websites, nor does the College assume any responsibility for the linked website or its contents.

Tech requirements

Technology Requirements

Details about specific software needs will be shared at the beginning of each course.

The Office Administration programs recommend the "Good Specifications" as listed on the Student Tech Support Hardware Specifications page.

Note: We do not recommend using a Mac as the software required in this program is not compatible with their operating system.

  • Contact Judi Joslin for first and second semester inquiries
  • Contact Wendy Fisher for third and fourth semester inquiries

Program Coordinator

Judi Joslin portrait.

Judi Joslin

Coordinator, Office Administration - Common
Wendy Fisher portrait.

Wendy Fisher

Coordinator, Office Administration - Health Services


Contact us

Domestic Canadian Students

Contact Student Recruitment
Haven’t applied yet and have questions?
Contact our Student Recruitment team for information on programs, how to apply, and more.

Contact Admissions
Contact our Admissions advisors for help with your application.
Contact Admissions
Phone: 1-844-767-6871

International Students

Contact International Student Recruitment
Contact our International Student Recruitment team for information on programs, how to apply, and student life.
Contact International
Phone: 1-905-575-2254
Toll free phone numbers:
For general questions: 1-888-Mohawk9 (1-888-664-2959)
North China: 10-800-714-2521
South China: 10-800-140-2541
Brazil: 0800-022-7408
Philippines: 180011102544

Contact International Admissions
Contact our Admissions advisors for help with your application.
Contact International Admissions
Phone: 1-905-575-2254

*Not all programs are international eligible. Please see our programs available for international students.

Accessible Learning Services

Are you a student with a confirmed or suspected disability? Visit our Accessible Learning Services website to discover how we can help you.

Program Coordinator

  • Contact Judi Joslin for first and second semester inquiries
  • Contact Wendy Fisher for third and fourth semester inquiries
Judi Joslin portrait.

Judi Joslin

Coordinator, Office Administration - Common
Wendy Fisher portrait.

Wendy Fisher

Coordinator, Office Administration - Health Services

Canadian Domestic Students

Fennell Campus (FF)
Sep 2024
Jan 2025
May 2025

International Students

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keyleigh portrait

I cannot recommend the Office Administration Health Service program at Mohawk College enough! The professors are great, the curriculum is up to date, and  you will leave this program feeling confident with the knowledge gained and well-prepared to put the skills learned throughout your time at Mohawk to use in the medical field. Proud to be a recent Mohawk College Alumnus! Class of 2023 :)

Kayleigh – Office Administration - Health Services Graduate

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The value of my time at Mohawk College is beyond what words can say. I am appreciative of everything I was able to do throughout the time in today’s workforce through this program. The lectures are informed and skilled, and the technology is up to date. I graduate excited about the prospect of my future and confident that I am  ready to enter the workforce. I am pleased to have attended Mohawk College, and I will always be grateful for what it did for me.

Sanju – Office Administration - Health Services Graduate

tina swayze portrait

After working in business travel for 20 years, I lost my job due to Covid. I made the difficult decision to return to school to start a new career.  I chose Office Administration-Health Services. I was worried about being in school again after such a long time, but I felt included and supported from the start. I fine-tuned my existing skills and learned so much more from the amazing, knowledgeable instructors in the program. I completed the 2-week placement and was able to successfully interview for a permanent position in Nephrology at the hospital, which is exactly where I wanted to be. Mohawk prepared me well for this opportunity and I was able to provide complete information on health requirements because of the pre-placement program. This made the on-boarding process much easier. I am thrilled that I made the right choice when I decided to take this program!

Tina – Office Administration - Health Services Graduate

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My time at Mohawk College gave me the opportunity to learn new things. The experience that I had whether it was online or in person was the best experience that I could have ever asked for. My professors were super nice and caring. I can't thank my professors or the college enough for giving me this opportunity in the Health Industry. 

Taylor – Office Administration - Health Services Graduate