Online Student Services

We're here for you!

For general questions about admissions, financial aid or registration please call 1-519-767-6871 or 1-844-767-6871. These lines are staffed Monday to Friday from 8:30 am to 4:30 pm EST.

Who to contact for Student Services Online

Download list as a Word document

Department Questions related to Email Address or Phone Number

Accessible Learning Services

For accommodation support, learning skills support, or assistive technology support.

Phone: 905-575-2211

Email: als [at]

Or send a direct email to your existing Accessibility Counsellor


Support with online fitness tips, motivation and games to stay healthy.

Facebook: MohawkCollegeAthletics

Twitter: @MoMountaineers

Instagram: @mohawkmountaineers

Co-operative Education

​Questions regarding Co-operative Education

Contact your Co-op Specialist

Career Services

Create or update a resume or cover letter, create an e-portfolio, prepare for an interview, explore career options

Email: success [at]

Counselling Services

Mental health and wellness services.

Mohawk Counselling Services

Monday – Friday, 8:30 am – 4 pm

Email: counselling [at]

Phone: 905-575-2211


Empower Me (for all students)
24 hours, 7 days a week, confidential
Phone: 1-833-628-5589 (Canada & US)
Empower Me website



keep.meSAFE (for International students)

24 hours, 7 days a week, confidential

Phone: 1-844-451-9700

My SSP App


Phone: 1-866-925-5454

Mental Health Emergencies

If you are experiencing a mental health emergency, please:

Go to the nearest hospital emergency department

Call 911

Call COAST at 905-972-8338

Digital Skills Workshops

Online workshops covering MyCanvas, Move It or Lose It: Saving Content from eLearn, Office 365 and more.


Facebook: @MohawkCollegeLibrary
Instagram: mohawklibrary
Twitter: @mohawklibrary

Financial Assistance

We’re here to help you learn about the resources available to assist you in paying for college, including OSAP, Awards & Bursaries and campus employment.

financialassistance [at]

awards [at]

General Inquiries

General questions about the College.

Exemptions, verifications, admissions and registration support.

Continuing Education Registration

Ask [at]

coach [at]


cereg [at]

Indigenous Student Services

Supports regarding band funding, academic support or need information about Elders, cultural activities and community supports.

Email: iess [at]

International Student Services

Supports for international students regarding study permits, health insurance, letter requests and academics.

Email: [at]

Learning Support Centre

Peer-based, academic support services in an online format. Services include tutoring, writing support, math support, essay help, speaking help, grammar help, communications, presentation help, course content, and study skills.

Email: lsc [at]

Library Research

Help with research including APA citations, databases, ebooks, and research guides.


Facebook: @MohawkCollegeLibrary
Instagram: mohawklibrary
Twitter: @mohawklibrary

Library Tech Bar

Help with eLearn, MyCanvas, Office365, Zoom, Teams, and tech guides covering software.


Facebook: @MohawkCollegeLibrary
Instagram: mohawklibrary
Twitter: @mohawklibrary

Mohawk Students’ Association

Supports for student advocacy and representation, OSAP affidavits, legal counselling, health & dental plan, HSR Bus Pass, events, and other MSA services.

Email: msareception [at]


Financial literacy affects us all, whether you are saving for school, sticking to a budget, or planning for a major purchase. At Mo’Money we are committed to helping students from all walks of life improve their money skills.

Email: Momoney [at]

Security Services

The Security team patrols the campuses 24 hours a day and can help facilitate any questions/ concerns related to student safety. 

Email: security [at]

Phone: 905-575-2003

Social Inc.

Equity & Inclusion

Supports for Equity groups. Social Inc is an inclusive, welcoming and supportive environment that respects and embraces the range of diversities and identities of everyone.

Email: socialinc [at]

Phone: 905 575-1212 ext. 3812

@socialincmohawk on Twitter, Facebook and Instagram

Daily zoom hangout groups including Zoom meet-ups for Racialized and 2SBLGBTQIA+ students.

Student Life

Virtual community building & social connection

Email: [at]

Facebook: @MohawkStudentLife
Fennell Campus Instagram: @MohawkStudentLife
Stoney Creek Instagram: @studentlifeSC
IAHS Instagram: @IAHSmoco

Student Rights & Responsibilities Office

Promotes student rights and responsibilities and can offer help and support to students experiencing conflicts with Mohawk community members, including human rights complaints. Assists students affected by sexual violence to understand and explore their options and connect to relevant supports.

Email: srro [at]

Phone: 905-575-1212 ext. 2181

For academic-related matters, please connect with your Professor or Program Coordinator directly. If you need support to do this, please let us know.

Student Success Advisors

Advice on program planning, academic status, and program pathways.

Enter your program to find your Advisor and email them directly to schedule an appointment.

Email: success [at]

Testing Centre

Effective immediately, all in-person non-essential testing is cancelled.

All assessments and testing for courses are available online. Please follow up with your instructor for more information about online assessment testing, along with information for make-up tests and/or exams.


Testing Accommodations or Assistive Technology

For students requiring testing accommodations or assistive technology (Accommodation Letter).

If you require assistance or support with your testing accommodations, please email: alternativetesting.fennell [at]

If you require assistance or support with assistive technology, please email: als [at]

Technology Loans

We have a limited number of laptops and chrome books available to loan to students.

If you need to borrow a laptop or chromebook, you can email us at helpdesk [at], phone us 905-575-2199 or go online through our Information Technology Portal to request one. Information about what a Chromebook can do versus a laptop can be found on the Library website. For students registered with Accessible Learning Services who require a laptop for accommodation needs, email als [at]

Transition Coach

If you have recently completed a Mohawk College preparatory program, you can make an appointment with the Student Access and Transition Coach to get support with academic, personal, and professional success through one-on-one coaching sessions, tailored to your goals.


Campus and Community Resources

Community Resources are also available, see the Online & Community Resources for Students page. Please call to ensure programs are available prior to use.

Support for students

Mohawk will continue to work closely with Public Health to support students who may be required to follow the self-isolation protocol. Students who need help or are in crisis should contact counselling [at] or by phone at 905-575-2211.