Contact the Registrar's Office

The Registrar's Office is here to support and guide you through every step, from recruitment to convocation. We can assist with understanding program offerings, admissions processes, financial assistance options such as OSAP and bursaries, registration and enrollment, and institutional policies and procedures.

If you have a question about our services and supports, look below for the service option that works best for you. Not sure you’re in the right place? Visit the Registrar’s Office homepage to ensure you’re connecting with the right service area. 

Check out some of our most frequently asked questions to see if this is the information you are looking for:

Important Dates, Deadlines and Resources

     Stay updated on crucial dates, deadlines, and essential resources  

   

General Inquiries

As the volume of inquiries can vary day-to-day, our availability for appointments or response time may change. Our peak times are May, September, and January. For the most accurate information, we encourage you to confirm our availability by reviewing the various contact options listed below.

Registrar's Office Contact Form

Inquiries are answered in the order they are received during our office hours. 

Availability 
Monday – Friday
8:30 am – 4:30 pm

Contact Us

Documentation and Service Requests

Location: Fennell Campus - Room C102

Various documentation services and options are available at the Registrar's Office for your convenience.

Availability 
Monday – Friday 
8:30 am – 4:30 pm 

To request or access a service, complete the appropriate form ensuring you are submitting any necessary supporting documentation.

Appointments are available for support with Change of Name and Exemptions, information on how to book these are included in the appropriate link below. For OSAP related services and supports visit Financial Assistance.

Phone

1-844-767-6871

If you have a general inquiry to discuss over the phone, please join our phone queue during regular business hours.

Average Response Time: Our goal is to respond to your inquiry and resolve it the same business day. If a call back is required, the average response time is 1-2 business days.

Availability 
Monday – Friday
8:30 am – 4:30 pm

Student Advising 

The volume of inquiries can fluctuate daily, affecting our availability for appointments or response times. Our peak times are May, September, and January. For the most accurate information, please confirm our availability by reviewing the various contact options listed below.

Future Student Advising

Location: Fennell Campus - Room C102

Deciding on a program can be challenging. Let us assist you in narrowing down your options, identifying programs that align with your interests and goals, and exploring career opportunities.

Schedule a 20-minute phone call, video chat or in-person appointment with one of our Recruitment Advisors to discuss your educational goals and get you started on your path. This service is by appointment only.

Availability
In-person appointments are only available at the Fennell Campus (C102) and are based on availability.

Monday – Friday
9:00 am – 11:30 am 
1:00 pm – 3:30 pm

To book an appointment with an advisor, please call 1-844-767-6871.

Discover Mohawk!

Contact Recruitment

Admissions Advising

The Admissions team is here to help you meet the eligibility requirements to enter your post-secondary or post-graduate programs at Mohawk College. The Admissions team can help domestic students with:

  • Checking your application status
  • Extending or re-extending offers
  • Meeting admission requirements
  • Mature student testing referrals and pathway options
  • Reviewing transcripts and program eligibility
  • Satisfying conditions on offers
  • Supporting with OCAS application questions

Location: Fennell Campus - Room C102

Book an appointment with the Admissions team using the "Book appointment" link below. Select the correct service type (phone or in-person) in the appointment booking portal.

Availability
In-person appointments are only available at the Fennell campus (C102) and are based on availability.

Monday – Friday
9:00 am - 11:30 am  
1:00 pm – 3:30 pm

Financial Assistance Advising

Emailing Financial Assistance is a convenient way to get quick answers to your questions without needing to schedule an appointment.

E-mail: Financial Assistance

Availability
Emails are monitored daily during business hours (See below), excluding holidays and campus closures. 

Monday – Friday
8:30 am – 4:30 pm 

___________________________________

Appointments (Virtual and In-person)

Scheduling an appointment with Financial Assistance can be beneficial for addressing more complex OSAP questions.

Location: Fennell Campus - Room C102

Book an appointment with the Financial Assistance team using the "Book appointment" link below. Select the correct service type (phone or in-person) in the appointment booking portal.

Availability
In-person appointments are only available at the Fennell campus (C102) and are based on availability. Please note that walk-ins are not available, so be sure to schedule your appointment in advance.

Monday – Friday
10:00 am – 11:30 pm 
2:00 pm – 3:30 pm

Scheduling a Campus Tour


Book an in-person campus tour and see why over 11,000 students choose Mohawk College every year! We'll have one of our tour ambassadors show you around campus so you can discover Mohawk for yourself.

Available Tour Locations:

  • Fennel Campus
  • Stoney Creek
  • IAHS
  • Airport

Virtual Campus Tours are always available 24/7. 

Book a Campus Tour

Popular Services offered outside of the Registrar's Office

Indigenous Student Services

Location: Fennell Campus - Room A114

Indigenous Student Services offers supports, services and space for First Nations, Metis and Inuit (FNMI) learners. 

Availability

Indigenous Student Services is open for in-person visits Monday to Friday between 9:30 am and 3:30 pm, while appointments remain available between 8:30 am and 4:30 pm.

In-person appointments are based on availability. Contact our team directly, to book an appointment. 

Contact Indigenous Student Services

Services for International Students

Discover the comprehensive support services tailored for international students at Mohawk College, ensuring a smooth transition and enriched academic experience.

Contact the International Students Services Office

Academic Advising (Current Students)

Get in touch with your Student Success Advisor from your program area to get advice on program planning, changing programs, academic status, program pathways, success plans and more!

Support is available in multiple formats.

Contact a Student Success Advisor

ONE Card

The ONE Card is the most important piece of identification you will have while at Mohawk College.

The ONE Card is your complete access to the Mohawk Community. The benefits associated with this card include savings, convenience, flexibility and security.

Contact ONE Card Services

Transportation and Parking Services

There are many alternatives to get to campus without driving alone. In fact, 70% of our students get to campus by transit, carpool, bike, or walking, because they know it saves money and is less stressful. Explore your transportation options.

Available Parking Services

Contact Packing Services

Student Housing

Mohawk College offers a variety of student housing options, including on-campus residence halls equipped with modern amenities.

Additionally, students can explore off-campus housing options located conveniently near the college campus.

Mohawk Residence

Linden Hall

Off-Campus Housing

SpacesShared

Need Help Now

If you need immediate mental health support, there are services available 24/7. If there is an immediate risk of harm to yourself or others, contact 911. 

Our commitment to equity, diversity and inclusion

At Mohawk College, we are dedicated to achieving a more diverse, equitable, accessible, and inclusive environment for all who learn, live, and work within our community – an environment characterized by a fundamental shared commitment to respectful engagement and human dignity. We value the student experience and academic freedom and welcome and support a diversity of perspectives.

Contact Us

Before submitting your question through the online web form, please be sure to select the correct service type and carefully read the information provided. The answer you’re looking for might already be there! 

This will help you get your answer faster and allow us to assist you more effectively.

 

If you do not have a Mohawk College Student ID please enter 000000000 (9 zeros)
Which campus are you attending?
What are you looking for support with:
I can’t select my Timetable/I can't Register or I have a Hold on my account

Timetables are available on a first-come, first-served basis. Select an open block as soon as possible to secure your registration. You can check ‘Choose or change my timetable’ in MyMohawk for openings until the end of the 10th day of classes. 

Visit our registration page for details on deadlines and to watch an instructional video on how to choose your timetable.

If all blocks are full, please inform us using the box below and submit.

College departments can place a Hold on your MyMohawk account for a variety of reasons. This Hold prevents you from seeing grades, registering, paying fees, and choosing your timetable. If there is a Hold on the account contact the department area that placed the Hold. If there is no department area listed, please inform us using the box below and we will assist you further.

Your tuition deposit is not covered by OSAP however, you may defer the remaining balance of your fees owing if you have applied for and are eligible for OSAP. Your eligibility to defer fees will be presented to you at the time you click 'Submit to register'. If your student account is not set up for OSAP deferral you will not be able to defer your balance when you register to select your timetable.  For  more information, on registration and tuition deposits please visit - https://www.mohawkcollege.ca/tuition-and-fees/registration-and-tuition-payment-options

Each program has specific registration opening dates. Typically, for the Fall Term, registration starts in August; for the Winter Term, it starts in December; and for the Summer Term, it starts in April. The timetable registration dates for all programs will be posted before timetables open for registration. For the exact dates, please refer to the All Academic and Important Dates or Find out when to register online.

To select your timetable, log into your MyMohawk account. Once logged in, click the “Registration” tab on your left-hand side. Under the heading "Postsecondary students", locate the subheading for the term and year you’re registering for (e.g., Fall 2023) and click “Choose or change my timetable” under that subheading. A table will appear with information about your program; click the last column with your program code. Another page will open displaying your personal information. Ensure everything is correct before clicking “Continue,” which will take you to the “Block Registration” screen. To view the schedule for each block, click the radio button next to the word “Block.” A draft timetable will appear in pink next to the selected block. Once you've chosen your preferred timetable, scroll to the bottom of the screen and click “Submit to Register.”

You may also watch this helpful video on How to register and select your timetable.

Note: Ensure that you have settled your outstanding fees before selecting a timetable. If all blocks are full or you have applied for OSAP, please contact Mohawk College at Email Ask or call 1-844-767-6871.

For information on admissions requirements and transfer options, book an appointment with Domestic Admissions. Vist this page 

"To select your timetable, log into your MyMohawk account. Click the “Registration” tab on the left. Under ""Postsecondary students,"" find the term and year you’re registering for (e.g., Fall 2023) and click “Choose or change my timetable.” In the table, click the last column with your program code. Ensure your personal information is correct and click “Continue” to go to the “Block Registration” screen. To view each block’s schedule, click the radio button next to “Block.” A draft timetable will appear in pink. Once you've chosen your preferred timetable, scroll to the bottom and click “Submit to Register.”

You may also watch this helpful video on How to register and select your timetable.

Leave blank if you do not know your OCAS ID
I have questions about my application, admission requirements, and program choices

Deciding what program to take is not always easy. We’ll help you narrow down your options, identify programs that fit your interests and goals, and discuss career opportunities. https://www.mohawkcollege.ca/future-students

If you are a Domestic or Canadian applicant, you can apply through ontariocolleges.ca. Once your application has been submitted you will receive an acknowledgement email from Mohawk College. Here, you will receive instructions on how to access your MyMohawk account and check My Applicant Status, where you can see if anything is outstanding.

To access "My Applicant Status":

  1. Go to MyMohawk.
  2. Click on the "Applicant" tab.
  3. Under "Check Your Application Status," select "Check My Application Status."

For full-time programs, after you apply through ontariocolleges.ca, you will receive an acknowledgement email from Mohawk. In this package, you will receive instructions on how to access your MyMohawk account and check My Applicant Status, where you can see if anything is outstanding.

To access "My Applicant Status":

  1. Go to MyMohawk.
  2. Click on the "Applicant" tab.
  3. Under "Check Your Application Status," select "Check My Application Status."

You can accept an offer of admission online at ontariocolleges.ca, anytime by the deadline date listed in your offer. 

Applicants can also review their offer deadline date through the MyMohawk account under their My Application Status. You may confirm one Mohawk program and maintain your place on a wait list for another Mohawk program. If you are currently completing required subjects, you will be admitted on the condition that you complete academic subject requirements, plus any additional criteria, such as completion of your high school diploma, portfolios and/or questionnaires that may be required. 

To access "My Applicant Status":

  1. Go to MyMohawk.
  2. Click on the "Applicant" tab.
  3. Under "Check Your Application Status," select "Check My Application Status."

You can make changes to your current application by simply logging into ontariocolleges.ca and adding or deleting program choices depending on program availability. Applicants can have up to three program choices at one college and five program choices in total. You may have to delete a program choice in order to accommodate the additional program. There is no additional charge to make these changes.

Mohawk College will make offers of admission for the fall starting November 1. Wait lists for oversubscribed programs will be established on  February 1, and additional offers may follow at a later date depending on the number of confirmations. If you applied to multiple programs at Mohawk, you may receive more than one offer of admission.

For most programs, Mohawk will continue to accept applications and make offers of admission after November 1 on a first-come, first-served basis.

January start
Applications received by Ontario Colleges on or before June 1 are considered equally. Applications received after June 1 will be considered on a first-come, first-served basis.

To check your applicant status:

  1. Go to MyMohawk and enter your username and password. 
    • Your MyMohawk username is your MohawkID (your student number) and password is your 1-time-use password, provided on your letter of acknowledgement. 
    • If you have accessed your Mohawk College email in the past and changed your password, please use your Mohawk College email password instead of the 1-time-use password above.
  2. Click on the “Applicant” link in the menu
  3. Under "My Application" select “Check My Application Status”
  4. Monitor your program choices, eligibility, and more on the Application Status page.

We recommend that you submit all of your documentation directly to ontariocolleges.ca. For information on transcript submission you can review the ontariocolleges.ca website for further information.

If you've taken a course at another post-secondary institution, you may earn credit at Mohawk. Exemptions are granted if you show successful completion of equivalent work as defined by the course learning outcomes. 

For help determining eligible courses, contact your academic area here. For more information and steps to apply for exemptions, visit the Course Exemptions page.

I have student account issues: Tuition Payments, Refunds OSAP, Fees, Bursaries, Fee Statement, Student Account

To pay your tuition and fees online, log into your MyMohawk account. Once logged in, click the “Registration” tab on your left-hand side. Under the heading "Postsecondary students", click “Pay online” and you will be directed to a new page where you can enter the amount you are paying. 

Once you have entered the amount, click “Make Payment,” and a new page will open where you can enter your credit card information. After filling in your credit card information, click “Pay With Your Credit Card” at the bottom of the page. You may also visit the Payment Options page for other ways to pay. 

The college is required to inform students of their total anticipated fees at least three (3) months prior to the term start date. Your fee statement is sent in advance of the term to help you managed expected deadlines and amounts due.

Fee statements are sent to your Mohawk email only. Learn more about your Mohawk email and how to access it by visiting the Mohawk Email for Students web page.

Fee statements are not posted in MyMohawk or mailed to your address on file.

Mohawk College offers two types of financial awards to students: Scholarships and Bursaries.
Scholarships: Awarded to students based on academic merit, athletics, volunteer experience, or other achievements.
Bursaries: Awarded to students who demonstrate financial need and/or meet other specific criteria. For more information on the types of awards and to apply visit our Awards, Scholarships and Bursaries website.

You can reset your OAN by visiting the Registrar’s Office at any of our campuses. You can also reset your OAN by visiting any public Ontario college or university. Please note, you will need to have your Social Insurance (SIN) card and photo ID in order for us to reset your account.

For more information about tuition refunds please visit our Tuition Refunds page.

Book an appointment with Financial Assistance.

I need to update my contact information, mailing address or change my name

There are several options for updating your name at Mohawk College. Please be sure to take into account how and where you'd like your name to appear, and if you have official government documentation for the change. You can review the different types of name changes, access forms on our Student Name Change Policy page - https://www.mohawkcollege.ca/registration-and-records/name-or-address-change

To update your address, log into MyMohawk, go to the Home tab, and select "Update my address(es)" under Personal Information.

If you no longer have access to MyMohawk, please complete the Address/Email Update Form, and we will update your record for you.

OSAP students should contact the National Student Loans Service Centre (NSLSC) and log into their online OSAP application (under Student Profile) to update their contact information and address, if applicable.

I need documentation: Verification of Enrolment, Authorization to Release My Information/Transcripts, Completion Letter, RESP

A Verification of Enrolment Form confirms your Enrolment at Mohawk College for RESP, parent benefits, etc.

Fill out the form here - https://www.mohawkcollege.ca/registration-and-records/verification-of-enrolment

Note: This form is not for immigration purposes. International students should request an immigration letter from the International Student Services department.

You will receive your Verification of Enrolment within 5 to 7 business days.

Your financial institution, insurance company, etc. may have their own Verification of Enrolment Form for us to complete. you can submit the form to verifications [at] mohawkcollege.ca (verifications[at]mohawkcollege[dot]ca). Please note that you will receive your Verification of Enrolment within 5 to 7 business days

Submit transcript requests through MyMohawk under Academics > My Grades > Transcript Request. If you were a student before 2017 and don't have a MyMohawk account, complete the online Transcript Request Form.

Allow 7-10 business days for processing. Requests for transcripts with end-of-term grades will be processed after all grades are received. Information on grade submission is available on the Academic and Important Dates webpage. For transcripts with graduation status, requests will be processed about 4 weeks after convocation.

Requests for apprenticeship, archived, or government-sponsored student transcripts may take longer.             

To request a letter to provide to Immigration from the International Student Services department, please fill out the International Letter Request form - https://www.mohawkcollege.ca/form/letter-request-form

To request a replacement diploma or certificate at Mohawk College, you should complete the Diploma/Certificate Replacement Form (PDF, 291kb), and then either email the form to ask [at] mohawkcollege.ca (ask[at]mohawkcollege[dot]ca) or drop it off in The Registrar's Office - Student Services (C102 at Fennell campus).

The Authorization for Release of Student Information Form is intended for a student to give consent to release Academic Records, Fee Statements, Admissions and Verification of Enrollment to a third party on your behalf

Visit our Verification of Enrolment webpage if you require a Verification of Enrolment form to be sent to yourself or a third party.

If you require a Transcript to be sent to yourself or a third party please visit our Transcript Request page.

Requests for transcripts are submitted through MyMohawk - Academics tab - Transcript request.

I have I.T. Issues - I cannot log into MyMohawk / MyCanvas / My Mohawk Email account

Applicants: Your Mohawk ID is on your Letter of Acknowledgement, Offer of Admission, or fee statement.

Students: Your Mohawk ID is on your fee statement.

If you can't find your Mohawk ID or are no longer a student, submit this form indicating you don't know your ID. You'll be asked to provide additional information to verify your identity.         

Use Microsoft Online Password Reset and enter your MohawkID@mohawkcollege. ca (e.g. 000111222@mohawkcollege. ca)

Do not submit this form as this requires IT support. Please contact the IT Service Desk for assistance.

Students can access their e-mail in several different ways. When corresponding with other members of the college community, it is expected that you use your Mohawk College email account.

Get started with the Mohawk E-mail Guide for Students - https://www.mohawkcollege.ca/information-technology-services/student-tech-support/mohawk-email-for-students

Do not submit this form as this requires IT support. Please contact the Digital Skills Student Portal for assistance.

I have questions about applying to graduate, convocation and ticket ordering

All students in Apprenticeship, Continuing Education and Post-Secondary Programs need to complete the Application to Graduate form, even if you do not plan on attending the graduation ceremony (also known as convocation).

How to Apply:

  • Login to MyMohawk
  • Go to the ""Academics"" tab
  • Go to the ""Graduation"" channel
  • Complete the ""Application to Graduate Form Apply on Time!

For more information on applying to graduate and deadline dates 

To check the Grad List, an email containing your username and password for access will be sent to your Mohawk College email address. If you encounter any issues accessing your Mohawk College email or MyMohawk, you can reach out to the Help Desk here.

It's important for all potential graduates in Postsecondary programs, including those from Continuing Education, to regularly monitor the Grad List online. Even if you believe you've met the graduation requirements, do not assume your name is included - it is your responsibility to verify your status on the Grad List as soon as it becomes available.

To order convocation tickets, graduates can access the Convocation ticket website typically available in late May (for June convocation) and late September (for October convocation) through MyMohawk under the “Academics” and “Graduation” channel. Graduates themselves do not require a ticket, but guests attending the ceremony will need one for entry. Guests should have their tickets ready to be scanned at the door, either through a printed copy or displayed on a mobile device, ensuring the QR barcode is clear and visible. For those unable to attend, all ceremonies will be live-streamed and recorded, with links posted on the Mohawk College website during convocation week, enabling graduates, family, and friends to watch the ceremonies at their convenience.

You may be able to order extra convocation tickets, but please note that limited seating in the theatre restricts the number of guests allowed. If additional tickets are available, they can be requested in early June (for June convocation) and early October (for October convocation) or by accessing the Convocation ticket request site through MyMohawk, under the “Academics” and “Graduation” channel.

Convocation ceremonies dates are posted on the Convocation website here - https://www.mohawkcollege.ca/registration-and-records/convocation

No, you must apply online by the posted deadline, even if you do not plan on attending the ceremony.

If you need a diploma or certificate replacement:

1. Fill out the Diploma/Certificate Replacement Form (PDF, 291KB)

2. Email the form to ask [at] mohawkcollege.ca (ask[at]mohawkcollege[dot]ca)

This form might take a moment to process, so please click "submit" only once.