For Faculty and Employees experiencing urgent issues during a class, academic delivery, or with teaching equipment call 905-575-2199 option 1 for immediate assistance.
Online Guides and Instructions
Find guided instructions for your most common tasks and questions.
- Student Tech Support includes MyMohawk, email, Wi-Fi, timetables, MohawkAPPS, printing, and more.
- Guides for Employees include Banner, employee email, desk phones, voicemail, Skype for Business, and more.
IT Self-Service Portal
Report an issue, request services, check your ticket status through the IT Self-Service Portal.
Contact the IT Service Desk
Hours of Operation
- By phone: Monday to Friday 7:30 am to 4:30 pm
- Fennell Campus: Monday to Friday 7:30 am to 4:30 pm
- Stoney Creek Campus: Monday to Friday 8:00 am to 4:30 pm
- IAHS Campus: Monday to Friday 8:00 am to 4:30 pm
Call the IT Service Desk
- Local: 905-575-2199
- Toll-free: 1-866-601-8445
- Internal extension: 2199
IT Service Walk-Up Desk Fennell Campus
The IT Service Walk-Up Desk in Fennell C120 is open for laptop loans and support Monday to Friday 7:30 am to 4:30 pm.