Teaching and Learning Technology

Classroom technology support, academic printers, and academic lab software.

Academic equipment support

Support for classroom computers and AV equipment

Available to: Employees, students (if approved by an instructor)

The IT Service Desk will provide guidance on how to use classroom technology, including projectors, podiums, audio equipment, and printers.
If you are having an urgent issue during an in-progress class, call the IT Service Desk at extension 2199 and press option 1.

helpdesk [at] mohawkcollege.ca (subject: Academic%20equipment%20support%20request) (Request academic equipment support)

Academic lab software refresh

Request installation, update, or decommissioning of lab workstation software

Available to: Employees

The IT Service Desk will perform requested changes and ensure functionality of software that is not already available through MohawkApps.

Request academic lab software refresh (new window)

Printer paper

Request paper refill for academic printers

Available to: Employees

The IT Service Desk will deliver, refill paper, and ensure functionality before departing.

helpdesk [at] mohawkcollege.ca (subject: Academic%20printer%20paper%20request) (Request academic printer paper refill)

Printer toner

Request toner refill for academic printers

Available to: Employees

The IT Service Desk will deliver, replace toner cartridges, and ensure functionality before departing.

helpdesk [at] mohawkcollege.ca (subject: Academic%20printer%20toner%20request) (Request academic printer toner replacement)