Classroom technology support, academic printers, and academic lab software.
Academic equipment support
Support for classroom computers and AV equipment
Available to: Employees, students (if approved by an instructor)
The IT Service Desk will provide guidance on how to use classroom technology, including projectors, podiums, audio equipment, and printers.
If you are having an urgent issue during an in-progress class, call the IT Service Desk at extension 2199 and press option 1.
helpdesk [at] mohawkcollege.ca (subject: Academic%20equipment%20support%20request) (Request academic equipment support)
Academic lab software refresh
Request installation, update, or decommissioning of lab workstation software
Available to: Employees
Lead time: Request 3 weeks in advance.
The IT Service Desk will perform requested changes and ensure functionality of software that is not already available through MohawkApps.
Printer paper
Request paper refill for academic printers
Available to: Employees
The IT Service Desk will deliver, refill paper, and ensure functionality before departing.
helpdesk [at] mohawkcollege.ca (subject: Academic%20printer%20paper%20request) (Request academic printer paper refill)
Printer toner
Request toner refill for academic printers
Available to: Employees
The IT Service Desk will deliver, replace toner cartridges, and ensure functionality before departing.
helpdesk [at] mohawkcollege.ca (subject: Academic%20printer%20toner%20request) (Request academic printer toner replacement)