Teaching and Learning Technology

Classroom technology support, academic printers, and academic lab software.

Academic equipment support

Support for classroom computers and AV equipment

Available to: Employees, students (if approved by an instructor)

The IT Service Desk will provide guide you on how to use classroom technology, including projectors, podiums, audio equipment, and printers.
If you are having an urgent issue during an in-progress class, call the IT Service Desk at extension 2199 and press option 1.

Request through IT Self-Service Portal

Academic lab software refresh

Request installation, update, or decommissioning of lab workstation software

Available to: Employees
Lead time: Request 3 weeks in advance.

The IT Service Desk will perform requested changes and ensure the functionality of the software that is not already available through MohawkApps.

Request academic lab software refresh (new window)

MyCanvas Course Crosslisting

Important: This service is for MyCanvas course crosslisting only. For any other MyCanvas request or inquiry, please see the MyCanvas homepage for information.

Combine two or more unpublished course sections with the same name moved into one listing.

Available to: Faculty

Request MyCanvas Course Crosslisting

Printer paper

Request paper refill for academic printers

Available to: Employees

The IT Service Desk will deliver, refill paper, and ensure functionality before departing.

Request through IT Self-Service Portal

Printer toner

Request toner refill for academic printers

Available to: Employees

The IT Service Desk will deliver, replace toner cartridges, and ensure functionality before departing.

Request through IT Self-Service Portal

Smart Classroom implementation

Request consultation for implementation of Smart classroom technology in educational delivery spaces, such as an all-in-one computer systems, speakers, microphones, amplifiers, mixers, digital video projectors, and connection panels and appropriate wiring for teaching and learning spaces.

Available to: Employees
Turnaround time: Turnaround is determined on a case-by-case basis.
Lead time: Request 2 weeks in advance.

Request through IT Self-Service Portal