Classroom technology support, academic printers, and academic lab software.
Academic equipment support
Support for classroom computers and AV equipment
Available to: Employees, students (if approved by an instructor)
The IT Service Desk will provide guide you on how to use classroom technology, including projectors, podiums, audio equipment, and printers.
If you are having an urgent issue during an in-progress class, call the IT Service Desk at extension 2199 and press option 1.
Academic lab software refresh
Request installation, update, or decommissioning of lab workstation software
Available to: Employees
Lead time: Request 3 weeks in advance.
The IT Service Desk will perform requested changes and ensure the functionality of the software that is not already available through MohawkApps.
MyCanvas Course Crosslisting
Important: This service is for MyCanvas course crosslisting only. For any other MyCanvas request or inquiry, please see the MyCanvas homepage for information.
Combine two or more unpublished course sections with the same name moved into one listing.
Available to: Faculty
Printer paper
Request paper refill for academic printers
Available to: Employees
The IT Service Desk will deliver, refill paper, and ensure functionality before departing.
Printer toner
Request toner refill for academic printers
Available to: Employees
The IT Service Desk will deliver, replace toner cartridges, and ensure functionality before departing.
Smart Classroom implementation
Request consultation for implementation of Smart classroom technology in educational delivery spaces, such as an all-in-one computer systems, speakers, microphones, amplifiers, mixers, digital video projectors, and connection panels and appropriate wiring for teaching and learning spaces.
Available to: Employees
Turnaround time: Turnaround is determined on a case-by-case basis.
Lead time: Request 2 weeks in advance.