Authenticator App

To enroll in MFA visit aka.ms/mfasetup and sign-in with your MohawkID (Ex: 000101060 [at] mohawkcollege.ca (000101060[at]mohawkcollege[dot]ca)). 

When enrolling in MFA Mohawk IT recommends using the Microsoft Authenticator app, it will provide you with the most seamless, hassle-free method of verification. It allows you to receive push notifications that can quickly and easily be acknowledged without entering codes.

Other Authenticator apps are supported by Microsoft MFA such as Google Authenticator (new tab), Authy.

Common Microsoft Authenticator App Questions

Download Authenticator App

You can download the Microsoft Authenticator App to your device from the Apple's App Store for iOS users or the Google Play Store for Android users.

The icon should look like this: 

Microsoft Authenticator App Icon

 

 

 

To install the Authenticator app on an Android device, scan the QR code below or open the download page from your mobile device.

To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device.

 

Set up the Authenticator App

After you have installed the Authenticator app either during the registration process or prior to getting prompted to download during MFA enrollment.

Follow the steps below to add your account into the App

1. Open the Authenticator app.

2. Select "+" in the top right corner or Add account button if not other accounts have been added to your Authenticator App.

 

3. Select Work or School Account

4. Point your camera at the QR code during the Authenticator App setup. (Sample below).

5. Once the QR code has been scanned you will be prompted for an Approval to ensure your account has been added correctly. 

Logging in with the Authenticator App

When accessing Mohawk College services that require MFA you will be required to login with your MohawkID (Ex: 000101060 [at] mohawkcollege.ca (000101060[at]mohawkcollege[dot]ca)) and password.

After a successful login you will be prompted to approve the login request using the Microsoft Authenticator app or be prompted to select your verification method . Once you approve the request, the login process will complete and you will continue to the Mohawk service you were trying to access.

Example Experience:

  1. Login with your MohawkID & Password

"Microsoft Sign-on Screen with Username"    

"Microsoft Sign-on Screen with Password"

2. You will be presented with a MFA challenge 
"Microsoft Sign-on Screen with MFA challenge"

3. You will receive a notification from your Authenticator App.
"Cell phone MFA notification"

4. Approve your sign-in
"Authenticator App Approve Sign-in?"