System Status

Upcoming System Maintenance

Full System Outage
All facilities and buildings at Mohawk College Fennell Campus will be closed from Friday, July 10, 2020 at 10 pm to Sunday, July 12, 2020 at 7 pm due to a partial Fennell Campus power outage and work on the Data Centre. During this time, only essential contractors and employees related to this work will be permitted on campus.

Due to the shutdown, the following college information systems will be unavailable during this time:

  • MyCanvas
  • MyMohawk
  • Systems relying on Banner ERP
    • Post-Secondary Registration
    • Continuing Education Registration
    • Apprenticeship Registration
    • Self Service
    • Online payments
    • Career Ready
    • FAST
    • Expense Claims
    • FLAC
    • Phone Directory
    • Electronic Timesheets
    • Course Outlines
    • Student Assessment Booking
    • My Applicant Status (MAS)
    • Transcript Request Form
    • ODS - Cognos
    • Degree Works
    • Core Cashiering
  • Email
  • WiFi (wireless network)
  • Aims (parking system)
  • TPHi (scheduling system)
  • SUMMIT
  • ONE Card

The college website, mohawkcollege.ca, will remain available. Though certain services may be intermittently available, systems will not be supported or fully operational during the outage period.

Questions? Please contact the following:

For IT related questions, please contact the Help Desk at 905-575-2199 or by email at helpdesk [at] mohawkcollege.ca

For Security related questions, please contact Catherine O’Donnell, Director, Security Services at catherine.odonnell [at] mohawkcollege.ca

For Facility related questions, please contact Frank Mesicek at frank.mesicek [at] mohawkcollege.ca


Are you experiencing a problem with an application or service following maintenance or an outage? Contact the IT Service Desk to report it.