Changes to Application Status

Under some circumstances, students may wish to defer or withdraw from the Mohawk program they were accepted to and request a refund. Should you wish to withdraw from your program, please be aware of Mohawk College’s refund policies.

Requests to withdraw or defer acceptance are handled through the International Application Service (IAS) system. Simply login into your OCAS International Applicant portal to update and modify your application and edit your enrolment information to defer or withdraw from your program.

We will assess your request and let you know the outcome as soon as possible. We make every effort to support reasonable requests that have been received in a timely manner.


Deferral of Admission

You may request to defer your admissions if your application for a study permit/student visa was declined or delayed, or you cannot start your studies due to personal reasons. Deferral requests must be made within 30 days of the start of your original program and are accommodated based on program availability (of upcoming open intakes). Requests will only be considered where the applicant has already has made the minimum tuition payment to Mohawk College.  

You may request a deferral only for the same program as what is listed on your original Letter of Acceptance and only to a future open term in the same academic year, up to a maximum of three intakes. Please provide a copy of the official Visa/Study Permit Refusal Letter (if available) from the Canadian Embassy, to support your deferral request. 

Requests are not considered once a student’s visa is confirmed and a timetable has been selected. 

For applicants who have submitted an application prior to May 2022, please contact the Applicant Support team for additional information on your request. The International team will review your request and share next steps via email.

Note: Applicants working with an authorized Mohawk representative need to contact the agent directly to make updates to your application.

Contact Us

Questions or concerns, contact the Applicant Support team for additional information.  

 


Refund Requests

Visa Denial (For Applicants Only) 

refund icon

If your student visa/study permit has been denied, you may request a refund of any tuition fees paid, less a $250 administrative fee. 

To be eligible for a refund submit the following, within 60 days of the program start date:

  • Update your application status in the OCAS International Applicant portal by navigating to the Applicant Dashboard
  • Upload Visa Denial letter from the Canadian Embassy 
  • Upload Mohawk College Letter of Acceptance

Upon receipt of the completed online submission form and corresponding documents, requests will be processed less a $250 Administrative Fee.  A refund will be issued back to the original payment method unless otherwise stated. 
 

For applicants who have submitted an application prior to May 2022, please contact the Applicant Support team for additional information on your request. The International team will review your request and share next steps via email.

All refunds are issued through the original form of payment and processing is approximately 4 to 6 weeks from receipt of the complete refund package Processing time may be longer during peak periods. Refunds to third parties will not be considered.
 
Electronic copies of documents are accepted; however, originals may be required upon request

Contact Us

Questions or concerns, contact the Applicant Support team for additional information. 

Student Pending Visa Approval – Refund

 

April 2022 - In response to the Immigration, Refugee and Citizenship Canada (IRCC) decision to allow students to study prior to formal visa approval, Mohawk College will allow students to register from their home country and begin virtual classes in Summer 2022 pending visa approval from IRCC. This opportunity is only available for students whose programs are being delivered in a fully online format. For information on Program Delivery, students should visit the Summer 2022 Program Delivery webpage.


Students studying in this pending visa approval status, should refer to their acknowledgment for specific refund information. Should you require an additional copy of the refund policy, or have any questions regarding it and/or withdrawing please contact the International Student Services Team. Students who receive a denial of their visa and wish to request a refund can do so by email to the International Student Services team at International Student Services Team.


Students who receive a visa denial and decide to reapply, can remain in classes during the reapplication process but must indicate this to the International Student Services team. Students have 5 business days to notify Mohawk College of any decision by IRCC.


For additional details related to studying pending visa approval terms please visit the Students applying for a Study Permit website.

 


Application Withdrawal Prior to Arrival in Canada – Partial Refund

If you choose not to pursue studies in Canada (prior to your study permit being issued) and you are still in your home country, you may be eligible for a partial refund. 

To be eligible for a refund submit the following, within 10 days of the program start date.

  • Update your application status in the OCAS International Applicant portal by navigating to the Applicant Dashboard
  • Upload Letter of Explanation (explaining why you will not be attending)  
  • Upload Mohawk College Letter of Acceptance

Upon receipt of the completed online submission form and corresponding documents, requests will be processed less a $2,200 Non-refundable Deposit.  A refund will be issued back to the original payment method unless otherwise stated. 
 

For applicants who have submitted an application prior to May 2022, please continue to follow the guidelines listed on the website and submit your request through our online Refund Request form.

All refunds are issued through the original form of payment and processing is approximately 4 to 6 weeks from receipt of the complete refund package Processing time may be longer during peak periods. Refunds to third parties will not be considered.
 
Electronic copies of documents are accepted; however, originals may be required upon request.  Please also note that Citizenship & Immigration Canada will be notified of the withdrawal from Mohawk College.

Contact Us

Questions or concerns, contact the Applicant Support team for additional information. 

 


Application Withdrawal – After reaching Canada

If you choose not to pursue studies at Mohawk College once your Study Permit (Student Visa) has been approved and you have arrived in Canada, you may be eligible for a refund, less your $2,200.00 Non-refundable Deposit. Requests can be received prior to your timetable selection and up to the 10th day of your class. Contact international.services [at] mohawkcollege.ca or call 1-844-767-6871.

Approved requests will be processed less a $2,200 Non-refundable Deposit. A refund will be issued to the originating source (i.e. person making the payment) by the original method of payment. Processing time is approximately 6 – 8 weeks, upon receipt of a complete refund package.

Transfer requests to schools in the province of Quebec will require an official Québec Acceptance Certificate (CAQ) prior to the request being approved. 

Please also note that Immigration, Refugees and Citizenship Canada will be notified of the withdrawal from Mohawk College. 

Applicants to the English for Academic Purposes program will be charged a $2,200 Non-refundable Deposit. 

Contact Us

  • Refund inquiries for registered students: international.services [at] mohawkcollege.ca
  • Visit us at The Square (Room C102, Fennell)

 


Refund Policy

Mohawk College’s International student refund policy has been developed in compliance with the Ontario Ministry of Training, Colleges and University's Policy on Tuition and Ancillary Fees and the Citizenship and Immigration Canada (CIC) Study Permit guidelines.

For payments made outside of Canada, please note that if a refund is required, the funds will be returned to the originating source (i.e. person making the payment.) Therefore, it is advisable for students not to make payments through an Agent for this reason. Please note: We will no longer be transferring payments to other institutions. Citizenship and Immigration Canada will be notified of any students not actively registered at Mohawk College.

In accordance with industry best practices and to abide by the Government of Canada’s guidelines, Mohawk College will only return funds to the original payer and payer account. The funds will not be transferred to another institution.

  • Any wire transfer fees or other bank charges associated with returning the funds will be subtracted from the amount returned.
  • Mohawk College will require between 60 and 90 days to complete the return of funds once Mohawk College has received all documentation required to support the refund request.
  • Mohawk College bears no responsibility for funds that do not reach their destination due to inaccurate or obsolete financial information provided by the student. Applicants/students are responsible for all banking and foreign exchange charges associated with their payment/refund.

Citizenship and Immigration Canada will be notified of the student's withdrawal or transfer from the College.